WHITE EXCLUSIVE SUITES & VILLAS

The main draw of this hotel is its stunning location, and the service and rooms are also so great. The front desk was always so helpful and had great recommendations for food and hikes. I could have stood on our balcony, or on the hotel deck, or in the heated infinity pool all day and watched the waves break below.

We stayed at the Villa and had a terrific experience. The staff was very attentive and knowledgeable and tried to accommodate and help in any way they could. We really loved it and would recommend it.

I think it was definitely my best vacation ever! White is the best place to take a break from the world. The suit is amazing. Breakfast and dinner is great! I loved the location! The staff were just SUPER! I miss that place already. Don't hesitate.

The team at White made us feel instantly at home, we were welcomed and well taken care of for the entirety of our stay. We've fallen in love with Sao Miguel and it's all thanks to each person at White. Every day we'd get personalised recommendations on where to go, what to see and what to avoid to make the most of our time on the island. Communication was effortless as the team gave us a phone to talk to them with - very responsive and helpful every time we spoke. The suite was beautiful and uncluttered with rich details and textures - a real calm retreat after a day filled with lots of sites and scenery. Every person that works at White are friendly, helpful and accommodating even our airport pickup created such a wonderful impression. This was by far our most favourite part of our holiday. Thank you to Sandra (for helping us arrange a rental car and welcoming us to white), João (for personalised tips on where to go on the island), Rodrigo (for making a proper martini and chatting to my husband for hours while I was resting and recovering from a flu) and each and everyone of you for treating us so special during our stay. Highly recommended for amazing service and incredible suite.

This was so bad, I almost don't know how to describe it.
The whole thing started of okay. The place is beautiful and the restaurant looks nice.
The waiter had one table, ONE table, since we were the only ones there.

First it turned out that they have only one kind of beer.
Then it turned out that the waiter was offended by my better half's wish to drink only water. The rest of us ordered wine, and we had to get up and fetch the bottle ourselves when our glasses were empty. He did not offer once to refill the water bottles.

The fish was dry, the mussles were like rubber and the portions were small. The meal was mediocre and nothing special. The restaurant is expensive for Portugal/Azores, but the quality was questionable

Short summary: beautiful surroundings, waiter who offers no service. Bland and subpar food and expensive.

Would NOT recommend this place to anyone.