RAINBOW BEND RESORT

Went to the Hideaway for dinner, didn't stay at the hotel. Amazing atmosphere, the staff was well attentive to our table. Great service!

We have stayed here almost every year in the past. Called yesterday spoke with Janette, was quoted $266 per night for 4 nights total - $1066.93. I called back this am to be quoted $1979.49. I was actually speaking with the manager Eva who confirmed $266 per night, when a asked about our old room #7 she said it was slightly more at $287 per night. I said let's book it, she came back at $1979.49, I said hold on, that $494.75 per night, her response was "well that's what the website states" I said no it dosent it shows the $266 & I was simply calling to confirm directly. She said go make yr reservations on line then. Just a few min ago I called to speak with Janette asking about yesterdays rate she quoted of the $266, she said yes we have it, it's $1066.93, I said are you absolutly positive she confirmed, so I requested to book it, she came up with a price of $1666.93. When I said somethings really off here she replied with "nope nothings off I told you 5 times that price, I exclaimed you don't need to be rude, that's uncalled for, she again replied rude, your the one who needs to be told now 6 times because you don't hear correctly. So in short this place was bought just a few years back. Clearly the new owners are out to screw people as much as possible, then be as rude as they can. 1000% unprofessional nasty people, when I said enjoy the reviews Janette said "ohh I will f!certainly, learn to open your ears and maybe you won't be so deaf. I truly hope the next hurricane down there finally dose a number to this place & wipes it off the map. Do not stay here total crooks

This place is fantastic!!! only drawback is they need some closet or dressers in rooms. Staff is great. I was forced to cut my trip short at last minute and was credited for that. HONEST good people..could not have been nicer and it has a GREAT restarant!!

We just arrived. Will add more later.

Really bad service. Will not be returning