THE BANYAN HOTEL ^{* * *}

First let me say I booked this Hilton hotel because I wanted an upscale hotel. I expected beautiful holiday decorations, plush/spa like amenities but I was so disappointed. Now this is not a bad hotel for a normal hotel, but for the price/name/location/advertisement....I expected so much more. I will never stay here again for the price - there was no draw to bring me back. There was nothing plush or upscale. No complimentary coffee in the lobby in the morning was the final straw. Yes, there is an area to order but you have to walk around looking for someone to ask if I can get some coffee. The roof top bar was very disappointing. Nothing there was inviting to make me want to sit and have a drink. We walk through and went right back down. Don't even get me started on how difficult it was to figure out where to park or even valet. I found valet after driving several times around the building rolling down my window to ask a guy sitting on a box against the wall if he was valet. I love Hilton but this hotel misses the mark and needs some work to live up to anything other than a normal hotel, yet it's over priced and hard to get into. Disappointed with my stay and wished I would have chosen somewhere else.

Second time here and this place just keeps getting better and better .. I’ll never stay anywhere else when I’m here in ft Myers

There was a man consuming drugs outside of the lobby on hotel property in an enclosed space near my wife and kids. I asked the front desk about it and they said they had no security on site. Do not come here

Hotel staff was great. Front desk attendant, Mia, was a great help with local information and always happy to assist with any question we had. Valet's were available and very responsive to when we requested our cars.

Great hotel. This place is a must stay. Everything is exceptional.