BEST WESTERN INN AND SUITES
宾馆
•
€€
2024
推荐
•
2024
巨大的住宅群和更多的小住宅,表面上看起来非常冷漠和僵硬,但奢华的环境使这个巨大的酒店变成了一个热带天堂。有两个游泳池和一个按摩浴缸可供使用。7时30分至9时30分,在游泳池边上免费提供美味可口的小点心。卧室里的青色地毯和花纹装饰的床单显得有些土气,但舒适性是有保证的。游泳池边上的房间,有小阳台,非常舒适。酒店的餐厅边上有一个小小的亚洲花园,里面有很多红色的小鱼。
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2.4/5
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This time it was like a trash treatment.
Every single day the house keeper will take all towels and will not replace until in evening I ask when return back to room.
Each day I had to ask coffee supply as again house keeper will NOT replace nor clean the used up trash.
Room smelled like a "dampen mold" and had many bugs sprouting from carpet.
Breakfast was stale. Only wrapped fruit was fresh or yogurt was in cold fridge. Eggs were uncooked and bacon was old probably reheated multiple times.
Top it off all, on the day I was suppose to check out. House keeper knocked on my door at 10 am RUDELY to ask me when am I leaving? Checking time is of 11 am and I had confirmed with front desk and yet it was most MEAN AND RUDE treatment where I was asked at 10 am by knocking on my door???????????????? is this how "Best Western" promote to behave with guest?
As I was checking out on Sunday, I was behind due to breakfast rush and I got delayed in standing line for it but I called front desk at 10 am and notified them that because of such rush, I might be at front desk probably 30 mins late though it was not intention as I wanted to get out ASAP. I did get out at 10:55 am and started laoding my luggage in car and WALLAHHH.. though notified front desk, I was locked out at 10:56am. My luggage was still in room that I was getting it out. When I called front desk, the same girl who knew I might be 30 mins delayed told me to report at front desk and take another key???????????? I was already upset and when addressed my frustration on such trashy treatment since 10 am to ask me to GET OUT even though have paid in full and a "Gold member" I felt like treated as trashy homeless.
Finally got my luggage out after waiting 15 mins on house keeper to open my room.
While checking out, I told "James" who happened to be same guy who checked me in. He apologized.
I only and only gave this 1 star for him.
Whoever is the owner needs to know how his staff treats guest.
We are NOT BEGGERS OR HOMELESS taking up space in your property...WE PAY YOU. I WAS CHARGED HUGE AMOUNT FOR SUCH A TRASHY TREATMENT.
NEVER WILL BOOK HERE AGAIN EVER.