GRAND BEACH HOTEL
宾馆
€€€
3.1/5
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成员的意见GRAND BEACH HOTEL
3.1/5
25 通知
质量/价格比
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
I was chraged for drinks in the lobby although I did nto have any!
The worker told me that they will match the signature and transfer back the money as soon as possible. A half a year later I have NOT received the money! I emailed them several times, but they just ignored the email!!!
This is called stealing!
The grand beach hotel in miami beach has deteriorated.
The rooms are less of a 4 star hotel experience and more like the side of the road motel.
Our room didn't have working hot water. And took about 15 minutes for them to answer the phone and send someone. The sheets had dirt, there were holes in the shower wall from what seemed a tub to shower conversion, the fridge had dirty goo in it. The mirror had a crack. The mini fridge was just dumped in place and on a slant while the cabinetry had cracked wood, one of the hotel elevators have been out of service since Christmas and they manage to clean elevators 12pm when it's most needed, being left with one elevator which than takes about 10mins to travel.up or down unless you want to use the stairs.
We have spoken the the manager Kenner, and he has switched our room. Which had less of the issues mentioned. But here to, the toilet was constantly running water and we had to open the tank to fix the chain to flusher for it to work properly.
The owner or whomever might have some well written rebuttal to this review but ultimately we will no longer be staying at this hotel again until there's a significant overhaul.