CHESTERFIELD HOTEL
宾馆
€€
2.4/5
推荐
Le Chesterfield没有任何英语，它有一个装饰性的休息室和现代的非洲影响，所有的一切都在一个良好的氛围中。50间无可挑剔的客房，其中最漂亮和最可爱的是位于楼顶的阁楼，有私人阳台、按摩浴缸和巨大的沙龙。由于酒吧在19时至20时提供给酒店客户的晚间音乐服务，这个地方有时会有点喧闹。此外，还有免费的从机场出发的班车服务。
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见CHESTERFIELD HOTEL
2.4/5
26 通知
质量/价格比
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于三月 2024
The receptionist lady was so angry and rude no reason , I spent 3 nights over there and she was totally angry to customers . I won’t come back here just because of her acting . Plus she didn’t give me my free drink coupon , she only said “ we out of that “ . She should smile sometimes . Restroom was so small and not clean . Walls were dirty . Never come back here .
访问于三月 2024
Read ALL the other reviews before you get a room here.
1. The room is a small box
2. The room is not clean
3. Walls are paper thin
4. The room needs to be updated by a few centuries
5. No phone
6. No roomserice
7. No fan in the bathroom (seriously why)
8. Outlets did not work (cannot charge the phone)
9. I did not read the reviews
1. The room is a small box
2. The room is not clean
3. Walls are paper thin
4. The room needs to be updated by a few centuries
5. No phone
6. No roomserice
7. No fan in the bathroom (seriously why)
8. Outlets did not work (cannot charge the phone)
9. I did not read the reviews
访问于三月 2024
Kate was exceptional helpful during my stay here after a long flight cancellation. She went above and beyond. I truly appreciate her assistance and so grateful for her understanding in such a difficult situation.
访问于三月 2024
TLDR- no hot water, no running water, extremely rude and unethical customer service
Would rate it 0 stars if possible, you’re better off staying in a hostel. Our room did not have hot water for 3/4 of our nights stayed, and NO RUNNING WATER for 1 of those nights. Customer service is atrocious, we requested a refund for our stay or a different room the first night we were having water issues, were denied both, assured our water problems would be address by the next day (which of course they were not). The narrative for the source of the problem and who we could speak with changed almost daily, ultimately resulting in an email from a 5th party we never interacted with in person stating that there would be no refund nor concession available since the issues was “promptly” addressed (a blatant lie).
You might have gotten away without providing basic amenities and atrocious customer service before the age of the internet but I sincerely hope the BBB investigates this establishment and shuts it down
Would rate it 0 stars if possible, you’re better off staying in a hostel. Our room did not have hot water for 3/4 of our nights stayed, and NO RUNNING WATER for 1 of those nights. Customer service is atrocious, we requested a refund for our stay or a different room the first night we were having water issues, were denied both, assured our water problems would be address by the next day (which of course they were not). The narrative for the source of the problem and who we could speak with changed almost daily, ultimately resulting in an email from a 5th party we never interacted with in person stating that there would be no refund nor concession available since the issues was “promptly” addressed (a blatant lie).
You might have gotten away without providing basic amenities and atrocious customer service before the age of the internet but I sincerely hope the BBB investigates this establishment and shuts it down
Go your way
The GM should remind them that it is a human business before a cash machine.