SOUTH SEAS HOTEL
宾馆
€€
3.1/5
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成员的意见SOUTH SEAS HOTEL
3.1/5
89 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
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The two gentlemen (Murat and Diego) at the front desk were very kind and handled the situation very professionally. They advised me to reach out to the travel agency and provided the necessary support. With the help of these gentlemen, the situation was resolved. Murat was generous and offered me a luxurious room upgrade.
The SLS facilities are well maintained, and the meeting rooms are perfect for anyone planning to work remotely. There are 2 pools in the back and access to the best pool party in Miami. The rooms are oversized and clean. The security staff were very nice and friendly. The hotel is right on the beach, so a 5-minute walk and you’re getting hit by a fresh ocean breeze.
It’s worth 7 stars as the service and environment, everything is perfect! It’s worth the money I paid. Will come back next time to stay longer.
Follow up,
So when we checked in my wife gave the front desk guy our name and he said I see you have a double bed room that was booked through Expedia? My wife said no it’s a king bed I booked it through your website. He replied “no you didn’t I see it right here it’s through expedia” my wife pulled it up on her best western app and the guy was like oh never mind I looked at it wrong you’re right. It was just said with such a rude attitude it was just not a pleasant check in experience at all. Then we go ask the concierge about parking he said “come back at 1” and wouldn’t even look at us in the eye. I felt as if we were bothering both of these staff members by asking very simple questions because we haven’t been here before. I was being nice and was met with irritation and annoyance it felt.
Besides that the rooms are clean and nice. The beds are rock hard and the TV’s are very old bad picture all fuzzy. We’re paying 35$ a day for parking in their garage in the SMALLEST compact parking space between two huge poles it was a 10 point turn to fit between.