结果酒店迈阿密

LENNOX MIAMI BEACH

宾馆 €€

3.1/5

19 意见

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1900, Collins Avenue, 迈阿密, 美国在地图上看到

+1 305 531 6800

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2025

有关信息和时间表LENNOX MIAMI BEACH

每间双人房159美元起。游泳池。

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成员的意见LENNOX MIAMI BEACH

3.1/5

19 通知

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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。

Rachel J.

访问于三月 2024

Believe the negative reviews. This is NOT a luxury hotel. Spend your money elsewhere. After a long travel day, we found dirty folded towels in place of clean towels in our room. Housekeeping cleaned 1/4 days we were there. Staff did not turn over towels on pool deck and guests (even if wet) are asked to go to front desk for dry towels when on pool deck. Given lack of customer service, the resort fee is basically a way to increase room price and make you think you are booking a luxury hotel. Let me assure you, this is not a luxury hotel. We brought up concerns with Nara, who identified herself as management level. That was 2 weeks ago and we are back home. There has been no follow up and no acknowledgement of substandard experience.

Sophia C.

访问于三月 2024

Stayed at Lennox for our first time visiting Miami. The hotel is beautiful, clean, with amazing service! Check in and check out was very easy.

Very close to the beach and a lot of cute restaurants around. 10-15 Uber to the clubs. We had the best time!

חן �.

访问于三月 2024

התארחנו במלון כ6 לילות , המקום מגניב ממוקם מעולה על שדרת קולינס הראשית במיאמי ביץ'
המחיר מעולה ביחס לתמורה והשירות טוב מאוד במיוחד של החברה שלא מאחורי הדלפק קבלה (בלי להוריד מהרצון הטוב של ההחברה מהדלפק קבלה) ,
היינו בשני סוגי חדרים אחד לבעלי נגישות שהיה לצערי ממש גרוע היה ריח של עובש וכל יום שלחו מישהו לנסות לתקן נזילה ורטיבות מהתקרה של המקלחת , זה לא צלח . ( הובטח לנו שיעצרו אירוח בחדר עד שלא יטפלו בבעיה אבל לא נתנו פיצוי או העבירו אותנו חדר בגלל שהמלון היה "מלא"
החדר השני שמעל הבריכה היה ממש מדהים !
תודה על האירוח נשמח להגיע שוב .

Wonah S.

访问于三月 2024

It’s a pity that service is not up to par with the location and facility of the hotel. They are VERY strict with their check-in time which is understandable but the way the employees communicated the information was quite rude and condescending. When we asked for a higher/upper floor, the woman at the front desk pretended she didn’t understand what we were saying. (Maybe because we are Asians?) It only got worse when my mom asked for water. She was told that she should go out and buy water for herself and was called off when she reacted to their rude attitude. We didn’t make a big fuss out of it so that it doesn’t ruin our entire trip but considering the $$ and level of facility, I would expect more from the hotel. Not to mention, there are a plenty of hotels that are equivalent if not better than Lennox.

Matt S.

访问于二月 2024

We were pleasantly surprised by Lennox. From the exterior, hotels in Miami Beach can be pretty hit or miss. The location was perfect, one block from the beach. Some better signposting to the beach amenities would have been good but we figured it out.

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