EDEN ROC HOTEL
宾馆
€€€
3.8/5
2025
推荐
2025
酒店有三个美丽的游泳池，提供宽敞舒适的房间，有城市景观的顶楼套房
坐落在柯林斯大道上，这个在1950年落成的酒店综合体将热带风格和魅力融为一体。它是迈阿密海滩上最古老的酒店之一，但它并没有失去它的优越性。它提供415间宽敞舒适的客房，三个漂亮的游泳池和一个温泉。餐厅Nobu的名字是根据著名的日本厨师Eponyme的名字命名的，提出了一个亚洲融合的美食。2016年，Nobu酒店开业，是伊甸园大饭店在酒店内的一个旅游区的延伸。15层的阁楼套房提供了城市的全景视野。
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见EDEN ROC HOTEL
3.8/5
25 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
Our family recently stayed in Eden Roc, and our experience was awful. After spending thousands of dollars at this hotel, our vacation was ruined by rude employees, terrible service, and filthy rooms. Our rooms were dirty when we checked in. Tub, shower, and sink were clogged. The engineering team had to spend quite a long time fixing the issue. Half of the basic amenities were missing from the room. The lady who was taking our food n drink orders at the pool was very rude. The hostess at Ocean Social had no basic sense of talking respectfully. I have never seen someone so rude to everyone at that restaurant. Half of the employees were behaving as if they owned the hotel. Which isn't a surprise since when I went to talk about our experience to their Assistant Director Mr. Roberto M. Thomae, he wasn't interested in listening to the issues we were facing. He promised to investigate the issues and to give me a call in 3 hours. No surprise, I am still waiting for that call a week later. Rudeness trickles down from the top here. I feel very sorry for all the good people working under Roberto.
If you want to have a good time, please dont waste your money on this hotel. I am 100% sure all positive reviews are paid, at least in the recent past. RUN FAR FAR FAR FROM THIS PLACE.