结果 Hôtel 迈阿密

DREAM HOTEL

宾馆 €€€
3.4/5
14 意见

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1111, Collins Avenue, 迈阿密, 美国
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+1 305 673 4747
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成员的意见DREAM HOTEL

3.4/5
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访问于四月 2024
The rooms were horrible, everything else was good
访问于四月 2024
Great location, friendly staff, horrible restaurant. We were hoping for a newer and better establishment based on the price we paid. Building was old, rooms were old. The hotel can really use a renovation.
访问于三月 2024
The rooms are small... no view... the design and layout has not aged well and the main hallways are run down and tattered..
访问于三月 2024
The location is great, minimal walking to beach.

The room is small, the mini fridge didn't work and overall it felt like they put minimal effort to keeping things updated in the room or the hotel.

I would have provided a 4 or 5 star however the front desk staff were incredibly negligent. When I mentioned the fridge was broken they didn't care or apologize. The worst part was the noise, I complained about the noise and they said they would send security to deal with it. 45 minutes later they didn't deal with the noise issue, I had to call 3 times and meet the security guard personally to have this dealt with. The noise was happening at 2AM, this should be the time of day a person can get some sleep.

The front desk lady who worked overnight on wednesday 3/13 didn't care at all about how bad our experience was, she offered no apology and I don't think she even contacted security when I first complained about noise.

If you want to get sleep, try another hotel further north.
访问于三月 2024
Excellent location, amazing staff, reasonably priced, and a gorgeous view from the rooftop.

People who complain about the noise need to reevaluate where they are vacationing, even with it being spring break the noise was minimal.

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