MARITIM ANTONINE HOTEL & SPA * * * *
宾馆
€€
4.4/5
2025
推荐
2025
酒店设有餐厅、屋顶游泳池和植物园，提供现代化的舒适客房和套房。
Cet établissement 提供 218 间客房和套房，均为现代风格，装饰考究。从后面的房间可以眺望大海，显然更加迷人。在 L'arrière de l'hôtel, vous trouverez un superbe jardin botanique entourant la piscine extérieure.另一个花园位于山坡上，呈瀑布状。彩色的外墙让整个建筑更加绚丽多彩。其亮点是：多处设施和水池构成的舒适中心。四家餐厅为您提供了更多选择。
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见MARITIM ANTONINE HOTEL & SPA
4.4/5
112 通知
质量/价格比
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于十月 2023
We absolutely loved staying here, a beautiful hotel with friendly staff and great food. The rooms were lovely and clean, a nice, big super king size bed that was so comfy. We stayed in the other part of the hotel (which is a bit confusing and not much signage) which has quick access to the street rather than keep going through the reception, the swimming pool is only shallow and small. The bar offers a great range of food and drink, try the bajtra cocktail ???? it's absolutely gorgeous ???? and at night try the Thai restaurant situated on the roof. The food is fresh and tasty, the view from here is excellent. Got to also say the staff here are absolutely fab, a big thank you to Victoria, David and another lady for helping me ????
访问于十月 2023
I would not recommend the hotel. We arrived late in the evening. We got a room that was old, smelly, nasty, humanity and in the basement. The AC was not working and the mattress uncomfortably (there was a hard part in the middle). After reporting this to the reception they moved us but the issues where not solved. In total we moved 3 times over a stay from 4 nights. This made our stay very uncomfortable. We asked for our money back so we can move to an other hotel, but they refused..
There was a guy who claimed to be the guest relations manager. He was very rude, unprofessional and send security to us for no reason.. we felt like criminals in stead of guest. The next day other staff members said that he was not a manager.
Last but not least the breakfast was poor. We where not able to swim in the inside pool cause of to much chlorine. Our eyes started burning when we walked inside of the pool area.
There was a guy who claimed to be the guest relations manager. He was very rude, unprofessional and send security to us for no reason.. we felt like criminals in stead of guest. The next day other staff members said that he was not a manager.
Last but not least the breakfast was poor. We where not able to swim in the inside pool cause of to much chlorine. Our eyes started burning when we walked inside of the pool area.
MARITIM ANTONINE HOTEL & SPA
经理
23/10/2023 à14:16
Dear Mr Hawelah
First and foremost, we thank you for visiting the Maritim Antonine Hotel & Spa ,
We are so deeply saddened that our hotel did not completely fulfill your expectations, as you can see this is not the feedback we normally receive, however it is with the utmost respect that, for the benefit of any other members, we are given the opportunity to relay the facts in a correct and fair context.
As your confirmation will clarify, the reservation was for a standard twin room with street / village view with a request for a double bed. If I could highlight that such requests are in fact subject to availability. Where we do have a number of double beds with double mattresses, we also like many establishments adopt a wraparound system where a double topper is attached to two single beds.
The above being said we had actually allocated you a room with a double bed by incorporating an upgrade to a garden view room. The reception is as you may now be aware is on level 3 , however level one is actually level with the garden and pool, although I appreciate that being late in the evening this may not have been apparent .
We of course acknowledge that you voiced your concern with the air conditioning which resulted in our staff offering multiple room options for the evening in question, some of which have twin beds. Despite all efforts made, your insistence on having a double bed mattress resulted in the allocation of a room that was part of a family booking the following day and was clearly explained.
Please note that we have several guest relation staff and departmental managers covering a duty roster system ,there for the gentleman you refer to was not in any way deceiving you. On the contrary he, I understand, spent some time attempting to offer rooms to your liking. Unfortunately, these were refused due to the lack of a double bed and not the quality of room.
To resolve the issue in hand we were able to offer a new deluxe room with double bed on the early hours of the 17th , leaving the rest of your stay without issue.
In conclusion, we again offer our humblest apologies for any inconvenience, but sincerely hope that you will return to afford us the opportunity to restore your confidence in The Maritim Antonine Hotel
Kind regards
Libby Punshon
Guest Relations Manager
First and foremost, we thank you for visiting the Maritim Antonine Hotel & Spa ,
We are so deeply saddened that our hotel did not completely fulfill your expectations, as you can see this is not the feedback we normally receive, however it is with the utmost respect that, for the benefit of any other members, we are given the opportunity to relay the facts in a correct and fair context.
As your confirmation will clarify, the reservation was for a standard twin room with street / village view with a request for a double bed. If I could highlight that such requests are in fact subject to availability. Where we do have a number of double beds with double mattresses, we also like many establishments adopt a wraparound system where a double topper is attached to two single beds.
The above being said we had actually allocated you a room with a double bed by incorporating an upgrade to a garden view room. The reception is as you may now be aware is on level 3 , however level one is actually level with the garden and pool, although I appreciate that being late in the evening this may not have been apparent .
We of course acknowledge that you voiced your concern with the air conditioning which resulted in our staff offering multiple room options for the evening in question, some of which have twin beds. Despite all efforts made, your insistence on having a double bed mattress resulted in the allocation of a room that was part of a family booking the following day and was clearly explained.
Please note that we have several guest relation staff and departmental managers covering a duty roster system ,there for the gentleman you refer to was not in any way deceiving you. On the contrary he, I understand, spent some time attempting to offer rooms to your liking. Unfortunately, these were refused due to the lack of a double bed and not the quality of room.
To resolve the issue in hand we were able to offer a new deluxe room with double bed on the early hours of the 17th , leaving the rest of your stay without issue.
In conclusion, we again offer our humblest apologies for any inconvenience, but sincerely hope that you will return to afford us the opportunity to restore your confidence in The Maritim Antonine Hotel
Kind regards
Libby Punshon
Guest Relations Manager
访问于十月 2023
I would not recommend the hotel. We arrived late in the evening. We got a room that was old, smelly, nasty, humanity and in the basement. The AC was not working and the mattress uncomfortably (there was a hard part in the middle). After reporting this to the reception they moved us but the issues where not solved. In total we moved 3 times over a stay from 4 nights. This made our stay very uncomfortable. We asked for our money back so we can move to an other hotel, but they refused..
There was a guy who claimed to be the guest relations manager. He was very rude, unprofessional and send security to us for no reason.. we felt like criminals in stead of guest. The next day other staff members said that he was not a manager.
Last but not least the breakfast was poor. We where not able to swim in the inside pool cause of to much chlorine. Our eyes started burning when we walked inside of the pool area.
There was a guy who claimed to be the guest relations manager. He was very rude, unprofessional and send security to us for no reason.. we felt like criminals in stead of guest. The next day other staff members said that he was not a manager.
Last but not least the breakfast was poor. We where not able to swim in the inside pool cause of to much chlorine. Our eyes started burning when we walked inside of the pool area.
MARITIM ANTONINE HOTEL & SPA
经理
23/10/2023 à14:16
Dear Ms Van der Meer,
First and foremost, we thank you for visiting the Maritim Antonine Hotel & Spa ,
We are so deeply saddened that our hotel did not completely fulfill your expectations, as you can see this is not the feedback we normally receive, however it is with the utmost respect that, for the benefit of any other members, we are given the opportunity to relay the facts in a correct and fair context.
As your confirmation will clarify, the reservation was for a standard twin room with street / village view with a request for a double bed. If I could highlight that such requests are in fact subject to availability. Where we do have a number of double beds with double mattresses, we also like many establishments adopt a wraparound system where a double topper is attached to two single beds.
The above being said we had actually allocated you a room with a double bed by incorporating an upgrade to a garden view room. The reception is as you may now be aware is on level 3 , however level one is actually level with the garden and pool, although I appreciate that being late in the evening this may not have been apparent .
We of course acknowledge that you voiced your concern with the air conditioning which resulted in our staff offering multiple room options for the evening in question, some of which have twin beds. Despite all efforts made, your insistence on having a double bed mattress resulted in the allocation of a room that was part of a family booking the following day and was clearly explained.
Please note that we have several guest relation staff and departmental managers covering a duty roster system ,there for the gentleman you refer to was not in any way deceiving you. On the contrary he, I understand, spent some time attempting to offer rooms to your liking. Unfortunately, these were refused due to the lack of a double bed and not the quality of room.
To resolve the issue in hand we were able to offer a new deluxe room with double bed on the early hours of the 17th , leaving the rest of your stay without issue.
In conclusion, we again offer our humblest apologies for any inconvenience, but sincerely hope that you will return to afford us the opportunity to restore your confidence in The Maritim Antonine Hotel
Kind regards
Libby Punshon
Guest Relations Manager
First and foremost, we thank you for visiting the Maritim Antonine Hotel & Spa ,
We are so deeply saddened that our hotel did not completely fulfill your expectations, as you can see this is not the feedback we normally receive, however it is with the utmost respect that, for the benefit of any other members, we are given the opportunity to relay the facts in a correct and fair context.
As your confirmation will clarify, the reservation was for a standard twin room with street / village view with a request for a double bed. If I could highlight that such requests are in fact subject to availability. Where we do have a number of double beds with double mattresses, we also like many establishments adopt a wraparound system where a double topper is attached to two single beds.
The above being said we had actually allocated you a room with a double bed by incorporating an upgrade to a garden view room. The reception is as you may now be aware is on level 3 , however level one is actually level with the garden and pool, although I appreciate that being late in the evening this may not have been apparent .
We of course acknowledge that you voiced your concern with the air conditioning which resulted in our staff offering multiple room options for the evening in question, some of which have twin beds. Despite all efforts made, your insistence on having a double bed mattress resulted in the allocation of a room that was part of a family booking the following day and was clearly explained.
Please note that we have several guest relation staff and departmental managers covering a duty roster system ,there for the gentleman you refer to was not in any way deceiving you. On the contrary he, I understand, spent some time attempting to offer rooms to your liking. Unfortunately, these were refused due to the lack of a double bed and not the quality of room.
To resolve the issue in hand we were able to offer a new deluxe room with double bed on the early hours of the 17th , leaving the rest of your stay without issue.
In conclusion, we again offer our humblest apologies for any inconvenience, but sincerely hope that you will return to afford us the opportunity to restore your confidence in The Maritim Antonine Hotel
Kind regards
Libby Punshon
Guest Relations Manager
访问于十月 2023
Good accommodation,food & service.
MARITIM ANTONINE HOTEL & SPA
经理
22/10/2023 à14:05
Dear Mr Higgins
Thank you so much for taking a moment to rate your recent visit to the Maritim Antonine Hotel. We are pleased that overall you enjoyed your stay and hope that you will join us again very soon.
Kind regards
Libby Punshon
Guest Relations Manager
Thank you so much for taking a moment to rate your recent visit to the Maritim Antonine Hotel. We are pleased that overall you enjoyed your stay and hope that you will join us again very soon.
Kind regards
Libby Punshon
Guest Relations Manager
Thank you ever so much for having taken the time to share this wonderful review of The Maritim Antonine Hotel & Spa.
I am delighted to see that your expectations were exceeded and please rest assured your kind comments have been shared with the entire team whom hope to have the pleasure of welcoming you back again soon.
With kindest regards
Libby Punshon
Guest Relations Manager