THE RITZ CARLTON, HALF MOON BAY

We stayed at the Ritz, Half Moon Bay for a birthday celebration. The hotel is beautiful and nice but we felt the rooms were a bit too small. We were upgraded to a "fire pit room" which was a nice touch but didn't take away from the overall underwhelming feeling. The onsite restaurant was a good place for the celebratory dinner. The other downside is the location, great for golf but not for anything else. Too far away from the town for a stroll (definitely need a car). Not going to repeat

Great place for brunch or catch some excellent clam chowder, glass of wine and a stunning view

As you can see, room, service and location are all 5stars, but why I only give it a 3?
1. They falsely stated in the website that there is complementary parking onsite. In fact, they force you to do valet parking. The parking spot is right next to the entrance, why? Just for 68dollars? Fine, I believe not many people care, so state it clearly in your website.
2. The noise: the hotel didn’t let me know that I will experience noise all night in advance. So both my wife and I don’t have any sleep during the night. They are kind enough to waive the resort fee. But I do not care even if you refund everything. Refund a small resort fee is in a way an insult. You can not buy my sleep, not for 65 bucks. Can I buy your sleep for 65 bucks? I guess I can not.
3. The weather is horrible. My own fault
4. The beach is covered with dead jellyfish, no one’s fault.

As a result, it is a horrible experience for me on that day.

Advice to you all:
If you are financially comfortable, ignore what I mentioned above. Book for a whole week. You will enjoy it very much except the noise

If you are not, book one or two days in summer and fall. Or just enjoy the view. It is fantastic. The hotel itself doesn’t worth anything over $300 bucks in my opinion

Take my advice with grain of salt. I left my review after my anger is gone.

Got hit by a golf ball while I was sitting on the patio. Called 911 but could not find who launched the ball. Hotel has refused to assist in investigation.

Be advised that the hotel is undergoing significant remodeling construction at this time. It is "disclosed" in a very hidden and disingenuous manner by Marriott on the booking page:

"Hotel Messages
Starting in February 2024, a refresh to our guest rooms and suites will be taking place. We are committed to minimizing disruptions; however, you may notice updates taking place."

Feel bad for the manager at the property who was very helpful when we checked in and out w/in 20 minutes. Marriott should be ashamed and embarrassed for putting the employees and guests in this position. Not worth the cost given the disruptive noise- see video.