CROWNE PLAZA HOTEL NEW ORLEANS FRENCH QUARTER ^{* * * *}

The only good part about staying at this hotel were the prices & the location. We got a good deal, but didn’t have the best experience. Right when we checked in we paid for valet parking (nightly). After going out for the night on Bourbon ,our car was still parked in the road almost 8 hours after check in. Ridiculous! Especially since we’re paying 50$ a night. Our bathroom didn’t have any hand soap, so we requested it, were told someone would be bringing us some, and nothing happened. (Not the end of the world.. but still)
The bell hop was super friendly. One of the only friendly encounters we had here.
Although, getting our car back was an even bigger nightmare. They drove the car up parking it in the middle of Canal street. Literally in the middle of the road. A police officer was standing right there yelling at us telling us we had to move our car- when valet is the one who JUST parked it there.
We saw another car that was valet and the officer was out there giving tickets. Not really interested in staying here again due to the chaos

Front desk staff Is so rude

The location is excellent,the room itself not so good not so bad ...pillows are very uncomfortable,it needs to be updated bathroom specifically...my sink didn't work ,pool is extremely small ,but in overall if u want to be in a good location and you need just clean place to stay then it's fine ....if u want something more upscale than this is not place for you ...

Bad service, small rooms

Hotel is located centrally, however the area does not feel safe at night (dirt, drugs, homelessness, illegal car races) Hotel staff completely unmotivated and unfriendly, poor management. No IHG status benefits were provided. Not enough towels for complete party. Had to ask several times but still wait for an hour. Any request was answered in an inappropriate and impolite manner. Room was not very clean (except if you like to find dirty hairbrushes under the desk)…