CROWNE PLAZA HOTEL NEW ORLEANS FRENCH QUARTER ^{* * * *}

Bad attitudes, dirty rooms, entire house cleaning staff needs to be fired.
I literally spoke to housekeeping and left a sign on my door 3 days in a row but had to call the front desk. 1 of those 3 days they actually came and cleaned, the other two THEY DID NOT. The (presumably) housekeeping supervisor decided to scream at me because I called and asked if they would still be cleaning and stocking the room. They gave me $50 off for the night and assured me someone would be by to clean by the time I got back, it still wasn’t cleaned. Bags of trash all through the halls, Hispanic housekeeping mocking customers who asked for their rooms to be stocked (because they assume no one knows Spanish but them). Absolutely a trash establishment, especially when paying 1k+ to be here. I will never book this scam of a hotel again!

Great location friendly folks nice rooms old hotel charm. Wyfy needs improvement

Worst experience, safe yourself a BAD experience. We found a mouse in our room. this hotel shouldn't be open.

Worst hotel we've ever styed at in NOLA, service was horrible and very rude. We asked for the quite side of the hotel away from Bourbon and they put us in a room on Bourbon, they give you sheets to coverup with instead of a comforter and when ask to get a larger blanket was told no. My sister got charged over $200 in fees that she didn't recognized and when she finally got ahold of someone was told they don't see the charges. She had to dispute it with her bank. When we got to our room, we had 1 towel and 1 washrag for 2 people staying tin the room. We had to keep asking for towels and toilet paper. I had to keep requesting them daily. They would take our dirty ones and replace with one. We had to CVS to buy toilet paper. If we went to the front desk they'd tell us they would send someone. Our toilet seat was broken, not attached and we had a hole in our bathtub but no rooms to switch too. My sisters room had red stains all over the floor and her room smelled like throw up. I've stayed in many hotels in Nola we go every year but this hotel is the worst ever. If I could give zero stars I would. We didn't eat there because the breakfast buffet was $24 a person and there was literally 8 items on it and the items looked horrible, burnt.

Great experience, wasn't in the room much! There's too much to do everywhere you go, from the plaza!