avis_word PLACE D'ARMES HOTEL 新奥尔良

Excellent location- right in the French quarter. Gorgeous rooms, superb service, rooftop parking!

My family stayed here for almost a week. Location is perfect and is a great launch point as almost everything you want to go see is within walking distance. If you want to explore further there is a trolley station within a 5 minute walk from the hotel. Patrice at the front desk was always cheerful and helpful. All the rest of the staff were also very nice and eager to help or answer any questions. We reserved 2 rooms but they were originally not very close together, front desk staff was able to fix that for us when we checked in. The rooms themselves were fine. We stayed in the windowless rooms which I wasn't sure about but they were fine. Various items in the rooms could probably use some upgrades or repairs but really not that big of a deal. The bathrooms in each hotel room look like they were recently modernized which was nice. Overall, we had a wonderful stay here and will probably stay at this hotel again next time we visit.

Affordable place in a prime location with beautiful indoor and outdoor spaces! Most importantly, the staff were so friendly and helpful. They remembered us and always seemed happy to see us. They really went above and beyond. Highly recommend!

Employees really nice and helpful. Perfect French Quarters location! Loved the stay!

We stayed four nights at Place d’Armes in an interior windowless room. The location is perfect! You’re so close to shops and landmarks. We were able to walk everywhere. The employees are so attentive and helpful. They gave us recommendations, scheduled our cab, and made sure everything went smoothly. It was above and beyond what I’m used to when traveling. The rooms are very nice with updated bathrooms. Most importantly, they were very clean! I do wish the rooms had luggage racks, mine did not, so I had to leave my suitcase on the floor. I’m not sure if I could’ve requested one or not, I didn’t try. The interior room was very quiet. The courtyard is beautiful! We had such a great time and would definitely stay again when we return to New Orleans!

I highly recommend wonderful hotel and staff was lovely. Located block from the square

The staff were all friendly, and the hotel is in a great location, close to everything. The rooms could use a little help though. The bed caves in towards the middle so you're rolling inward, and the A/C was quite loud; it was also incredibly humid in the room. One day the TV stopped working and kept saying it lost signal. Sadly, that signal was never recovered. Overall this is a great hotel, it just needs some adjustments.

This was such a great experience. The staff were all so kind and helpful. The room was nice and clean and had a pretty view of the courtyard. The courtyard itself was beautiful and great for sitting and relaxing in. Hotel location was perfect as well, so close to everything.

Great location adjacent to the center of the French Quarter, super congenital staff, I'll definitely be back.

The location was excellent within blocks.of Bourbon St..,the water front, and many restaurants. The staff were very helpful and friendly and allowed us an early check and late check out. The outdoor courtyard was peaceful and a nice place to reset after being out all day. Neaby convenient store handy. The hotel exterior could use some updates in the way of new carpet and fresh paint on doorways..The carpet in our building was dirty and worn..The room itself was clean and bed was comfortable. The doors are noisy when the close from nearby rooms.

We stayed in an interior windowless room. We loved it, however it is VERY dark in those rooms with minimal lighting. So if that's an issue for you, make sure you get a room with a window. The hotel was incredibly quiet. There were occasional questionable folks roaming around after dark. But we always felt safe. Valet was quick with parking on site. They take your car up to an upper level parking garage when you arrive. Everyone was SO friendly. We are from Texas and I thought people were friendly here. Clean rooms, comfy beds, colddd air conditioning, clean bathrooms, fantastic shower pressure and hot water, vending machines and ice by pool. Pool was shaded by pretty trees and a beautiful courtyard. So many great things to say! We will definitely be back.

Excellent service and very friendly staff in a beautiful inn with a great location. Would definitely stay here again.

This boutique hotel is what you expect in the French Quarter, quaint decor, large balcony, stunning courtyard with pool. The location is ideal, 10mins walking in any direction will take you to all the famous areas, Bourbon St, French Market, waterfront, Preservation Hall, etc. Staff was super friendly and helpful.

While we didn't get the room we thought we were getting, we were very happy with what we got! Service was great, the room was impeccable, location was perfect, and I'm looking forward to going back!!

Loved this Place. Clean, comfortable, characterful but modern where appropriate. Convenient to everything. Paid a lot more for a lot less. Wouldn't hesitate to book again.

You feel like you are staying with friends! Most of the staff knew us and greeted us by name and we were only there for 4 nights! Big thank you to Patrica, Andre, Rody, Andrew & Mark. Can not say enough about how great the staff was. The only bad exchange I had was when checking out. The lady at the front desk on Monday morning at 6am was so rude. She basically called my friend a liar and our cab driver lazy and unsafe to ride with because he only had one leg and couldn’t help us with the bags. This type of behavior is unacceptable. She does not know his story so to act like that left a bad impression. I loved everything and everyone else. Just really sad that she was the last person at the hotel we got to interact with after such an amazing weekend. Her discriminative behavior and comments towards the cab driver really did not sit well with me as I have a family member who is an amputee.

Everything about this hotel was perfect. I stayed here with 2 of my girlfriends for our annual girls trip- we reserved in November and stayed in February. From the time we got here, all of the staff were so friendly and nice and accommodating. Special shout out to Patrice, Rhoda, Andre, Andrew, and Mark - they all went out of their way to make sure we had everything we needed, helped us with cabs and appointments and tours. They put up with our shenanigans when we stumbled in late. The room was immaculate, we had a private balcony overlooking the courtyard, the shower got nice and hot quickly, and the AC unit worked like a champ. The location is great- it’s just off a side street from bourbon so it’s not as noisy as some other places, but it’s just a block from all the action.

Would definitely recommend staying here and would definitely stay again.

EDIT- everyone was great except the lady at check out We specifically asked her to not run the card on file because we wanted to split the charges. She ran it anyway and then had the audacity to tell me I never told her that, when in reality she was playing on her phone and not listening. She then berated the cabbie who picked us up for not assisting with luggage, when he had a prosthetic leg and physically couldn’t. Didn’t catch her name, but she is absolutely a detriment to the hotel. The cabbie has said he’d run into her and her attitude before.

‼️‼️‼️DONG BRING ANYTHING YOU WOULDN'T WANT TO GET STOLEN BY THE STAFF‼️‼️‼️‼️‼️, or keep anything in your car. Long story short Place d’Armes needs to pay their staff more. Me and my family stayed for two nights, and within those nights room service stole my Tiffany necklace, stored deep in my suitcase. Along with when we got our car back from ballet our whole car was out of place, and my daughter’s Apple headphones weren’t miraculously MISSING. Don’t expect the hotel to take any accountability, they will gas light and just tell you they were misplaced. ‼️‼️‼️

Location is perfect for walking around the French quarter and further. The staff were all very friendly and helpful. The courtyard is beautiful. The rooms have been renovated nicely but the buildings are old and it shows, especially near the emergency exit doors.