LE MÉRIDIEN NEW ORLEANS ^{* * * *}

This should be classified as 3 star hotels. Service was bad the staff in the bathrooms not adequate for 4 star hotel

I highly recommend this hotel, beautiful rooms, great location and very friendly & helpful staff (especially Stanley!). We were there for a birthday celebration and Stanley went above and beyond to make it special.

I have a list of PROs and CONs for this hotel.

PROs:
- The location is fantastic. Right in the middle between the French Quarter and the Garden District. It is within walking distance of everything and so close to public transportation.
- The area is very safe and secure.
- I had a safe place to rest my head and for that I was thankful.
- The staff is generally very helpful and kind.

CONs:
- I had booked RIVERVIEW but wasn’t given this initially. After talking to the front desk, she changed my cityview to “river view”.. not much of a river view though, but it did overlook the pool, which was nice.
- My experience with the front desk was 50/50. Some were very kind and helpful, others seemed like they didn’t want to be there.
- The hallways have a slight wet smell to them. You get used to it.. It’s not horrendous, but it’s apparent.
- I was disappointed by the maid service. My bed was made with garbage left on my bed. My new towels were poorly folded, so I ended up refolding them.
- I’m a little confused by the WIFI. I connected to their “Conference” wifi but not their Meridien Guest Wifi. It seems that if I couldnt connect to the “Conference” wifi, then I would have had to pay extra.
- When opening the front door to most rooms, its extremely tight with bathroom and front closet in the way. Not a huge deal, but can be annoying when staying for a long period time. I got caught in it a couple of times.
- Full length mirror is blocked by the bed.

I enjoyed my time here and again, I am very thankful to have had a place to rest at night. Though truthfully, if I return to New Orleans, I’ll probably try looking at other hotels.

Great stay, wonderful staff. Carmen in particular at the concierge was so helpful, helped us with late check out!

Our room was designed terribly, entering through the door was a nightmare since it’s right into the bathroom and closet doors. Cleaning service was called for fresh towels and bedsheets, the staff member practically just threw towels (not sure if they’re even clean) in the bathroom, no vacuuming, carpets were gross and stained, I wouldn’t even be surprised if they didn’t even change sheets. Staff seemed like they didn’t want to be there, a bottle of water was $5 USD. Only thing that was good was the location, walkable to the French quarters. Would not stay again for the price we paid