SPRINGHILL SUITES NEW ORLEANS DOWNTOWN / CONVENTION CENTER ^{* * *}

Amazing time great staff. You have to reserve parking when booking and your still not guaranteed a spot. Otherwise perfect stay

Rude unfriendly breakfast staff. Front desk staff is also not that friendly either. Sean is the rudest. If you come for breakfast after 8am, expect no food left and very long wait for the food to be filled up again. Beds are very uncomfortable. Room service is supposed to be every other day but we stayed for 5 nights, service was only once!! Definitely not the typical SHS!!

2023 Sugar Bowl! Nice place. Nice people. Felicia is a sweetheart. Hopefully you'll have the pleasure of her checking you in

I have stayed in many Springhill sweets and this was the worst.
* They didn't clean the room the week I was there even though I requested service twice. I had a pile of trash and no towels by the end
* They had hazmat looking people cleaning the halls during the week (my son had white power all over him after brushing against the wall). I am guessing it was from a fire suppression system, but I couldn't help but feel like I was in danger breathing it in.
* It is close to the conference center but in a sketchy part of the area. I had a guy ask for money and my phone right outside the front entrance. The security guard on the other side called the police, but it would have been nice if he assisted me. I would be nervous going into the parking garage at night.
* Breakfast was ok, but a little weird. Biscuits but no gravy. Everything for a breakfast burrito except a tortilla. Syrup but no waffles. Eggs that were very wet.

Overall solid property- they weren’t offering complementary bottled water for the rooms, but the spaces were clean and inviting. Great parking situation and a good price.