FRENCH MARKET INN
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4.5/5
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成员的意见FRENCH MARKET INN
4.5/5
23 通知
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以下评分和评论反映的是会员的主观意见,而非 The Little Witty 的观点。
I wanted so badly to like this hotel. The pictures and reviews online really sold me. However, after staying here I realized that the photos used online are only of the balcony rooms and not regular or deluxe rooms. If you actually want a window in your room this is an issue. I booked the deluxe 2 queen bed room.
I personally called and spoke to Barb beforehand and confirmed that our room would in fact have a window and a fridge. Bard sassured me that yes it did. Barb also told me that the view would either be of the garden or facing Decatur Street. I requested Decatur Street. We arrived early around 1pm and they were very accommodating with checking us in. They initially placed us in a dark tiny room facing the pool with NO WINDOW. The window they refer to is the door. No problem my husband politely asked if there was any other room that actually had a window. The front desk man told him no. He told him that's what we paid for. So i go up to the desk and ask myself. The woman was much nicer and personally showed me a different room. She earned me that I may not like it but that it was all they had. It was an attic room on the third floor. All stairs. No elevator with our heavy luggage.. I begrudgingly accepted the room because I didn’t want to be a problem but I knew I definitely didn’t like this room. The third floor attic room was spacious yes but it only had half a window overlooking the tops of buildings (photo included in review). It sucked. There was no fridge or microwave in the room like Barb said there would be. On top of all that it was much hotter on the third floor in general. The temperature difference was very noticeable on the stairs leading up. I made the best of the situation but felt very disappointed during our entire stay. If the windows, temperature and lack of fridge/microwave weren’t enough of an issue the doors on the third floor shut very loudly. It sounded like you were slamming the door. It definitely made you aware when any of the other 3 rooms closed their doors. Even taking into consideration that it was Mardi Gras, our next door neighbors were a group of younger girls and they were definitely an issue late at night because the walls were thin.
Parking was one of the few positives. It’s directly across the street in the Premium Parking Lot. During Mardi Gras or festivals it is pretty packed but you can usually find a spot either way. Be warned that the spots are small and hard to get in and out of. A little trick is that the very front row have Star Spots (pay extra) but they are only on the ends. Most people don’t realize that in the middle are regular spots where you can park. We were able to stay parked in the front row directly across from the hotel for our entire stay. The hotel charges $46 a night for parking which is about average around this area.
The outdoor garden courtyard was surprisingly very quiet despite the surrounding area noise. Very peaceful and relaxing sitting by the fountain. It was a shame the pool wasn’t heated bc it was such a pretty area out there and would have been nice to relax in it.
So yes the hotel is centrally located, beautifully decorated, has friendly employees and is very quiet to the surrounding noise. I wanted and paid for a certain type of room and was given whatever leftover they had available when we arrived. I didn't care for being treated like that. I would go as far to say that it’s shady business practices to pass Balcony room photos off as regular rooms.. It's not an accurate representation of the rooms and gives unrealistic expectations of the accommodations at this hotel.
*UPDATE* The hotel offered a modest resolution after reading our review and asking us to reach out. We accepted it and wanted to include this information in my review to make sure all the information is fair and accurate.