ST. CHARLES INN

If you want to have all the Mardi Gras fun exactly under your windows, then book the room here :)

Odalar ve konum çok iyi tramvay ile her yere ulaşım imkanı ayrıca otoparkı olması büyük kolaylık

What a gem of a hotel on St. Charles. I traveled to New Orleans with my husband and two toddlers for some mardi gras fun and culture that I grew up with. Safety is a big concern for me when traveling here, and I immediately felt comfortable and at home when we arrived to the St Charles Inn. The entire staff is so kind and attentive. They treat both the establishment and guests like you're family visiting their home. Even during the parade chaos, the restrooms and lobby stayed immaculate. You cannot beat the location, free parking, and complimentary breakfast. We love it here! The customer service was so wonderful, I'm sitting here writing a review on my first full day. Highly recommend!

We had an amazing sta! Our room was extremely clean (I’m super critical, especially if hotel bathrooms and I had not one complaint!) and comfortable. The staff were all incredibly nice and the location is amazing. We will definitely be back!

UPDATE: The property quickly followed up (after we posted the review) and did refund our money. Thank you for hearing us and responding.

Made a reservation directly with the property. We were required to pay for the room when making the reservation - not upon arrival. The prices are double what they were just a couple of years ago, but this place is special to us and we were excited to return. Unfortunately, our plans have changed. Now, no one will answer our calls or respond to our emails. We need to cancel our reservation - we are within the cancellation period - but cannot reach anyone. In fact, J Collections tells us that (although the property is still in their group) they no longer manage the reservations. They also tell us that the phone number and email listed on our confirmation email are both incorrect. So we seem to have no chance at getting a refund.
We are heartbroken. This was once our favorite spot in the city and we have enjoyed many nights here over several years. It is such a shame to see it in such poor hands. Hoping to return here has been a very costly mistake.