PROTEA HOTEL BY MARRIOTT
宾馆
•
€€€
2024
推荐
•
2024
这家酒店拥有宽敞的客房和令人愉快的餐厅，自2014年以来一直是美国跨国公司万豪国际集团的一部分，专门从事豪华酒店。
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成员的意见PROTEA HOTEL BY MARRIOTT
4.2/5
35 通知
质量/价格比
地点
洁净度
设置/氛围
服务
访问于十一月 2023
A very good hotel based in near down town Kampala, having good access to almost all parts of the city. The rooms are good and cosy, the food good and service great. The location is the best.
PROTEA HOTEL BY MARRIOTT
经理
15/11/2023 à17:02
Dear Abid,
Thank you for taking the time to give us feed back. We appreciate your support and kind words.
It will be a pleasure hosting you again.
Thank you for taking the time to give us feed back. We appreciate your support and kind words.
It will be a pleasure hosting you again.
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访问于十一月 2023
It's a fantamaglorious and fantastic experience at Protea Hotel for my beautiful sister's wedding, it was ???? thank you for the services
PROTEA HOTEL BY MARRIOTT
经理
13/11/2023 à08:54
Thank you Godie, it was a pleasure hosting you
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访问于十一月 2023
Nice place, but has very few amenities, not much to do
PROTEA HOTEL BY MARRIOTT
经理
10/11/2023 à16:14
Dear Juanita,
Thank you for giving us the opportunity this time, we hope you can return to allow us chance to show you our weekly calendar for activities available.
Thank you for giving us the opportunity this time, we hope you can return to allow us chance to show you our weekly calendar for activities available.
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访问于十一月 2023
Love it
PROTEA HOTEL BY MARRIOTT
经理
08/11/2023 à12:18
Dear Mr. Buyondo,
Thank you for loving the hotel. It is always a pleasure hosting you.
Thank you for loving the hotel. It is always a pleasure hosting you.
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Disrepair is evident lack of diligence in the leadership. Tattered linen, curtain would not close, fridge broken. And this was in a junior suite! The real surprise was the nonchalant response from the GM making a lazy offer of a free meal and "good service". What a poor un-service minded response to an unhappy Platinum Elite Member of Marriot. Real spit in the face. I was horrified and checked out after one night.
Thank you for taking the time to share your feedback this morning in regards to your recent stay at the Protea Hotel by Marriott Kampala.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues raised during your stay, that did not go as per your expectation. We hope that you can give us another chance to serve you better whenever your travels bring you back to the area.