PALACIO DE LOS PATOS * * * * *
格拉纳达的星级酒店，有四十二个房间，设备齐全，现代舒适，有休闲区。
在十九世纪的一座宫殿中，坐落在 Grenade commerçante 内，Hospes 豪华连锁店的这一单元将最初的新古典主义装饰与现代装饰完美地结合在一起。在华丽而奢华的白桦树林下，高耸的屋顶和通透的体量彰显着大空间的高贵。帕托斯宫殿于 2005 年落成，共有 5 间客房，分别位于历史建筑或新建筑内，每间客房（标准间、高级间、豪华间、小套房、套房......）都经过精心装饰，配备了现代设施。木地板、灰泥、马赛克、大理石浴室（带冲洗器或浴缸）......En dehors d'une réception digne de ce nom, le Bodyna Spa & Wellness, espace de détente, Los Patos, restaurant de cuisine basée sur la qualité des produits régionaux, et le jardin arabisant avec fontaines et grenadier centenaire, s'ajoutent aux plus de cet établissement.Seul talon d'Achille à signaler, quelques chambres en entresol peu lumineuses et bruyantes en matinée (car proches du service), à indubitablement écarter au moment de la réservation ！
你知道吗？ 本评论由我们的专业作者撰写。
成员的意见PALACIO DE LOS PATOS
以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
Beautiful historic building, carefully renovated to deliver a modern 5* hotel. Rooms were great. Spacious, comfortable and well equipped. Lovely bathroom, with powerful shower and bath. Small but enjoyable spa. The steam room was especially good, huge amounts of steam. Relaxation pool with jets (not powerful enough for a hydromassage but fine for relaxing). Great room service & restaurant. Only missing a swimming pool and gym.
As a Marriott Bonvoy member, selecting hotels under its chain has always been our priority, as we know we can be assured of its quality and service. Unfortunately not this time. At check-in, we were told by the staff at front desk that Design Hotel Group is just an “associate” with Marriott and does not recognise the Bonvoy membership status (even Titanium status means nothing).
I wonder if this “association” with Marriott is simply for luring Bonvoy members to stay. No upgrading of room (reason being not available, wonder how true that was), no complimentary breakfast, they don’t even have the membership number on file, and told us to fill in the form!
5-star grading comes with a 5-star expectation. Instead of focusing on what their guests require and how they could make the stay more comfortable, they were more interested to get our credit card for authorisation at check-in. That was the first thing they asked for, normally this is done at the end of the check-in procedure in hotels.
Standard of the room - The faucet at the vanity sink is loose, mixer at shower is faulty with intermittent very hot and very cold water, air-conditioner not working-had to cool down the room with a fan!
Very disappointed with the poor service and attitude of the front desk staff (maybe we didn’t look “rich” enough for them).
Definitely not the hotel for Bonvoy members.