HOTEL ALFONSO XIII ^{* * * * *}

Ένα εξαιρετικό κτίσμα, πραγματικό παλάτι, άριστα συντηρημένο δεν αρκετό από μόνο του να συντηρήσει το μύθο.
Πρέπει να συμπληρώνεται από υψηλή ποιότητα προϊόντων και άριστο επίπεδο εξυπηρέτησης που δυστυχώς δεν υπάρχουν.

Hace una semana estuve tomando café con una amiga y pedí unas pastas para acompañar. Mi sorpresa llegó cuando nos pusieron las pastas que compramos en la caja de lata azul en cualquier supermercado. Hoy hemos vuelto a tomar café y después de veinte minutos esperando, ni nos habían mirado, ni tomado la comanda. Un hotel tan bonito, con cinco estrellas. Una decepción.

Ich war zu einem Nachmittagsimbiss auf der Terrasse. Alles dauerte sehr lange, vor allem bis Tische abgeräumt wurden. Nach dem Abräumen wurden die Tische nicht abgewischt. Es gab auch kein Tischtuch oder Set. Essen und Getränke wurden einfach auf den schmutzigen Tisch voller Brösel gestellt. Das ist nicht Fünfstern-Niveau, sondern weniger Tischkultur als in einem Landgasthaus. Fünfstern sind nur die Preise. Schade um dieses schöne Haus!

Hotel Alfonso XIII in Sevilla is not merely a place to stay; it's a haven where luxury meets unparalleled personalized service, setting the benchmark for hospitality. Nestled in the heart of Sevilla, this hotel dazzles with its architectural splendor, offering guests a unique blend of historical elegance and modern comfort. However, what truly distinguishes Hotel Alfonso XIII is the extraordinary dedication of its staff, particularly Juan, Manuel, and Ana Jimenez, whose efforts ensure that every guest's stay is nothing short of remarkable.

Juan, the most tenured staff member, exemplifies exceptional customer service and a deep sense of care for guests. His knowledge of Sevilla is unmatched, and his recommendation to visit a particular spot known for serving the best churros in the city was a highlight of our trip. Juan's passion for Sevilla and its culture shines through in his every interaction.

Manuel, who shares a name with our 6-year-old son, created a memorable connection with our family right from the start. His gesture of gifting a Hot Wheels car to our son was a touching example of his attention to detail and his ability to make guests feel truly special. This act of kindness not only delighted our son but also added a personal touch to our stay that we will always cherish.

Ana Jimenez's role in making our visit memorable extended far beyond the check-in desk. She personally escorted us to our room, taking the time to show us around the premises and ensuring we were comfortably settled. Her warm and attentive approach from the moment we arrived set the tone for a stay defined by personalized care and hospitality.

The combined efforts of Juan, Manuel, and Ana Jimenez contribute to an atmosphere where guests are not just accommodated but celebrated. Their dedication to going above and beyond in their service roles highlights the ethos of Hotel Alfonso XIII - where every guest's experience is crafted with care, attention to detail, and a personal touch.

Staying at Hotel Alfonso XIII is an experience enriched by the kindness, attention to detail, and personalized service provided by its exceptional staff. Juan, Manuel, and Ana Jimenez stand out for their contributions to making our visit unforgettable, showcasing the very best of what Sevilla has to offer. For anyone seeking a stay that combines luxury with a warm, personal touch, Hotel Alfonso XIII is without a doubt the perfect and only choice.

Very bad experience. Scammed my money. Try to avoid booking with them.