CRYSTALS BEACH RESORT BELLE MARE
宾馆
€€€
3.7/5
2025
推荐
2025
酒店有一个很大的水面，所有181间客房和套房都向水面开放。
水晶海滩酒店位于雷迪森旗下，拥有广阔的海滨，共有 234 间客房和套房。酒店的空间是度假村为接待情侣、家庭（儿童和成人俱乐部）和团体而设计的。这里的一切（2 个游泳池、2 个酒吧、4 家餐厅）都很宽敞，但这里的活动却非常丰富，包括风筝冲浪、乒乓球等。
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见CRYSTALS BEACH RESORT BELLE MARE
3.7/5
70 通知
质量/价格比
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服务
以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于九月 2023
Wir sind seit Freitag hier. Der Service ist super, das Zimmer immer sauber schon vor 15.00 Uhr. Essen für jeden etwas dabei. Personal immer freundlich. Wir können die schlechten Bewertungen nicht verstehen.
CRYSTALS BEACH RESORT BELLE MARE
经理
30/09/2023 à09:12
Dear Mrs Grewe
We are delighted to read your positive comment and rating our Hotel with 4*
Please be assured that your kind words will be shared with the entire team.
our Team from the Guest communication will be gladly to assist for any quires during your stay as well in team we do have a German speaking her Name is Katja please feel free to contact her.
We wish you a continuously nice holiday with us.
Kind regards
The Management
We are delighted to read your positive comment and rating our Hotel with 4*
Please be assured that your kind words will be shared with the entire team.
our Team from the Guest communication will be gladly to assist for any quires during your stay as well in team we do have a German speaking her Name is Katja please feel free to contact her.
We wish you a continuously nice holiday with us.
Kind regards
The Management
访问于九月 2023
Hotel is not worth the 4 stars but rather a 2 or 3 stars hotel.
Not many food options and food was not that tasty (I tried all options being offered, they all tasted bad).
The bar and drinks offered also need to be reviewed. (Cocktails, Daiquiris, etc should be served in proper glasses.)
The hotel is old and badly needs a renovation.
The boat house should be booked on the same day and it opens at 9 a.m. I went there at 9 07 a.m. and it was already fully booked.
The only good thing about the hotel is that some employees are attentive and very helpful, otherwise, very bad experience.
I will NOT recommend the hotel to friends/families.
Not many food options and food was not that tasty (I tried all options being offered, they all tasted bad).
The bar and drinks offered also need to be reviewed. (Cocktails, Daiquiris, etc should be served in proper glasses.)
The hotel is old and badly needs a renovation.
The boat house should be booked on the same day and it opens at 9 a.m. I went there at 9 07 a.m. and it was already fully booked.
The only good thing about the hotel is that some employees are attentive and very helpful, otherwise, very bad experience.
I will NOT recommend the hotel to friends/families.
CRYSTALS BEACH RESORT BELLE MARE
经理
30/09/2023 à08:24
Dear Guest,
We would like to thank you for your feedback on your recent visit to our hotel. On the other hand, we sincerely regret reading that the standard of service did not meet your expectations. The satisfaction of our guests is very important to us and we take all comments very seriously. but let me share with you that We host guests from all over the world every day, many guests enjoy a great time with us and appreciate what our hotel offers to guests, especially when it comes to our food and drinks, we receive recently a lot of positive feedback so its sad to read that you weren't satisfy with our Food and Beverage variations.
We will forward your feedback to higher management.
We are sorry once again, if ever you want to visit us in the future and give us the chance to regain your trust , please contact us directly, we would like assist you personally under this email address [email protected]
Kind regards
The management
We would like to thank you for your feedback on your recent visit to our hotel. On the other hand, we sincerely regret reading that the standard of service did not meet your expectations. The satisfaction of our guests is very important to us and we take all comments very seriously. but let me share with you that We host guests from all over the world every day, many guests enjoy a great time with us and appreciate what our hotel offers to guests, especially when it comes to our food and drinks, we receive recently a lot of positive feedback so its sad to read that you weren't satisfy with our Food and Beverage variations.
We will forward your feedback to higher management.
We are sorry once again, if ever you want to visit us in the future and give us the chance to regain your trust , please contact us directly, we would like assist you personally under this email address [email protected]
Kind regards
The management
访问于九月 2023
Very disappointed for the Room the Tub is dirty , services are not that Great from the Reception to the Waiter and Cook are not attentive to guest request. For a 4* hotel its not worth it . Food is so Cheap .
CRYSTALS BEACH RESORT BELLE MARE
经理
30/09/2023 à11:53
Dear Owen Yu, Thank you for rating us via google. We are sorry that our hotel did not meet your expectations.I know that does not excuse us, but I must tell you that we have just reinforced the teams with new people . I can assure you that we are doing everything we can to bring you the great experience very quickly that we are known for. I sincerely hope that you will give us the opportunity to regain your trust during a future visit.Regards, The Management
访问于九月 2023
Hi im jeyen i have Come to thé hotel on thé gâté thé sécurité have no manner. I took à junior suite but it same like à normal room. Inside thé mini bar they dont put can of béer. No soap inside thé room thé shampoo have no smell at night too many mosquito. I think it better to chose ànother hotel than this one.
CRYSTALS BEACH RESORT BELLE MARE
经理
24/09/2023 à08:40
Dear Mr Ramtohul and family , Thank you for rating us via Google and also to voice out your concerns while you were still with us. Please accept our sincere apology on behalf of the entire team Maritim Crystals Beach hotel. We hope to regain your trust and to give us the chance to welcome you back. With kind Regards.
Extremely rude staff.
No beef or pork served
No concept of making cocktails
Food poorly made with no accommodation for children, same food served everyday for children
Warm water or cold, could not have a hot bath
If you want four star service and food do not go here, absolute no value for money