FOUR SEASONS GOLF CLUB MAURITIUS AT ANAHITA

The place beautiful

رائع والأجواء لطيفة جدا

Our stay at the Four Seasons Hotel in Mauritius was nothing short of a nightmare, and I feel compelled to share our deeply disappointing experience.

We booked a four-night stay, expecting the luxury and exceptional service that the Four Seasons brand is known for. Unfortunately, our experience was the complete opposite. Upon checking into our room, which was one of the most expensive suites available, we discovered that the cold water faucets were dispensing scalding hot water—an extreme safety hazard, especially since we were traveling with our three young children (ages 6, 5, and 2). Despite our immediate complaint, the issue was not resolved. Instead, we were disturbed repeatedly by different staff members until 11:30 PM, offering no solution and making our first night anything but restful.

To our dismay, the issue continued throughout the second day. I suffered burns from the hot water, and the thought of my children being exposed to this danger was terrifying. The hotel’s lack of urgency and dismissive responses to our complaints were incredibly frustrating.

Adding to our distress, we had requested Indian food for our eldest child, who has special dietary needs, to be delivered at 6:30 PM. Despite confirming this with our butler, the food was not served on time. After repeated reminders, the manager approached us at 7:20 PM—by which time my child was already in distress and had to be fed plain white rice. This level of service is unacceptable at any hotel, let alone one of this supposed caliber.

This experience has completely ruined our trip and left us feeling utterly disillusioned with the Four Seasons brand. I urge future guests to think twice before booking here, as the service and safety standards were far below what we expected.

المنتجع جميل اللاند سيكب خيال ونظيف مافيه حشرات كثيره وقت زيارتي اغسطس كان براد والاجواء خيال الخدمه ممتازه الموظفين بشوشين ودودين وخدومين استقبلونا بحفاوه بفوط رطبه ومشروب ترحيبي جلست ٨ ايام فالمنتجع اخذت فلتين بمسبح كانت جميله ووسيعه منتجع مثالي للاسترخاء السرير والمرتبه جداً مريحه فالنوم .. واطفالي استمتعو جداً مع الكيدز كلوب فيه جدول كل يوم فعاليات غير مره صيد سمك طبخ جوله سباحه فالبحر العاب بحريه ورسم من ٩ص الى ٩م المسابح فيها تدفئه..
الفطور في مطعم بامبو كان جيد ومنوع ويوجد للغداء والعشاء ٥ مطاعم جربت ايطالي وهندي كانت جيده ومطعم ستيك هاوس كان لذيذ..
يهتمون بالمناسبات كان يوم ميلاد ولدي وجابو له كيكه صغيره للفيلا ???? النظافه بسيطه جداً جداً فالغرف