SHANGRI-LA'S LE TOUESSROK RESORT & SPA

Incredible resort! We only stayed for one night due to a flight cancellation.

Hotel feels super private despite being a large complex. Adults only pool was divine and the beach was really clean and well kept. Staff were very friendly and helpful. Breakfast was also really good!

Only critique would be that the floor in the rooms were really slippery even though we didn’t get it wet? - it was quite dangerous ! And I got bitten a few times so wear bug spray!

Uffff, what a dreamy place. The rooms, the pools, restaurants, staff, views, facilities, beach access, food, activities and much more - all at their very best. You will end up feeling like king/queen while staying here. We travelled with our infant and they made us feel so special. No words to express how best our needs were fulfilled by Shangri-La resort.
Truly, this property is nothing but epitome of luxury.

Fantastic hotel resort extra luxury. Staying in the Frangipane suites, with private beach access.

We had our wedding at Shangri-La in Oct 23. It was an amazing experience and the attention to detail was phenomenal. All our guests had compliments for the dishes that were provided. The staff were very helpful and friendly. We also had an overnight stay and the room overlooking the sea was beautiful. Thank you very much to Prithee for organising such a great memorable day. We would recommend anyone to celebrate any event at the Shangri-La.

The lovely, well-maintained property made for a pleasant experience. The property boasts lush gardens, great beaches, and an exclusive adult pool. The private island and the variety of activities offered added value to our stay.

The crowd at the hotel was mixed, and the atmosphere struck a good balance between being warm and upscale without feeling overly posh. Despite having 200 rooms, the property never felt overcrowded, which was a positive aspect.

We stayed in one of the Frangipani rooms, which were new and spacious, offering a nice ocean view. The interior had in some parts a somewhat business hotel feel, which was a minor downside.

During check-in, our room wasn't ready (which unfortunately was not well managed by the reception staff), so we saw one of the older rooms, which appeared to be in need of renovation. We leared that there will be vast rennovations especially on the main areas in 2024. The breakfast at the main house was great, but the beach breakfast could be improved with more options. The Indian restaurant on the property is recommended, while the other restaurants didn't quite justify their upscale prices.

Live music at the beach and in the bar was a highlight, with some talented musicians, some of whom are well-known on the island.

Service overall was excellent but had some inconsistencies. Some staff members went above and beyond, while others lacked motivation.

One downside is the high prices charged by the local taxi drivers if you want to leave the hotel. Renting a car is a better option for exploring the island. There is also a few nice restaurants around.

Lastly, the recommended boat trip. It allowed us to visit a waterfall, see dolphins, and explore the beautiful waters surrounding the island.

In summary, this hotel is a gem with its stunning property, great beaches, and a warm upscale atmosphere. While there are a few minor areas for improvement, our overall experience was fantastic. I would highly recommend it to anyone looking for a relaxing and enjoyable getaway.