ANDRÉA LODGES MAURITIUS

Nois avons beaucoup apprécié ce week-end à Andrea lodges.
L'endroit est calme et magnifique sur les falaises du Sud. Le service excellent. La cuisine simple et goûté.
Endroit dépaysant et reposant

This is a review to help the lodge improve its fascilities and services and by no means aimed at harming the concept. I booked andrea lodge for a special weekend Friday to Sunday on full board basis. Prior to booking I checked their website and it advertised hike, archery, volleyball and massages.

My reservation included the use of a safe , kettle, tea and coffee in the room.

On arrival we were greeted with a friendly receptionist and offered an arrival drink. But we were left to sit and admire the view with no paper work to complete.

We checked into the room and on first impressions 10/10 on location/view as its trully a breath taking lodge surrounded by nature.

The rooms, lacked maintenance and clearly the rooms are not being maintained at all. The paint/ ceiling is cracking and flaking off severely.
The windows/glass in the room broken and covered with a piece of wood.
The only alluminium door in the room to access outside is broken and hard to push open.
The safe does not work, and I asked to be shifted to an alternative lodge/room but they informed me that non of the safes work at all and should I have any valuables I should leave it with them at reception for safe keeping in an envelope!!!. This was appalling as management is to blame and not the staff.

There's no garden seating which was disappointing, had to carry the inside seats to use outside.

There's no mini fridge /bar in the rooms.
It trully is a place to cut off completely as it provides no WiFi in the rooms or TV, iron ect. Whilst the concept is great sadly during bad weather you end up being stuck in the room with nothing to do and can't enjoy the view as the clouds cover the ocean when it rains.

Food
Expectation vs reality I was expecting fresh seafood but the 1st night we were served a salad consisting of apples and small prawns. For dinner we had 1 piece of chicken with vege and mash potatoes, for dessert we had what was suppose to be mousse but ended up being chocolate cream. My partner was still hungry after dinner and given that it's remote There's nothing else around.

Morning we had breakfast and were given cheap mauritian cheese (craft) 1 plate of fruit with 6pcs of kiwi and 4 slices of oranges. The pastry was not fresh, eggs, baguette slices.

I called to ask about the massage and was told that this is not a hotel but its a lodge, there's no massage despite their page advertising this.

Following this we decided to be reimbursed for the last day and checked out.

Andrea lodge, please follow up on maintenance to make the rooms much more comfortable as the price paid was not in line with the accomodation and what it provides. I was to say the least very disappointed. I understand they are under new management but the maintenance and comfort is severely lacking.

All the best, thank you to housekeeping for the lovely decore and the staff as a whole were polite and friendly.

Nous avons passé une nuit dans cet endroit magnifique et j’ai adoré. La chambre est magnifique (même si on voit que cela a un peu vécu et que quelques rafraîchissements seraient nécessaires), avec un lit 2x2m très confortable. Grandes baies vitrées donnant sur la mer (même des toilettes ????). Piscine avec vue imprenable sur la mer également. Le lieu respire le calme et la tranquillité. Nuit tranquille avec le bruit des vagues en seul fond et des rideaux occultants ++. Dîner et petit déjeuner bons qui mériteraient un peu plus de saveur pour être au niveau du lieu. Pas de wifi dans les chambres. Personnel sympathique et accueillant. Très bon cocktails à tester!
Je recommande vivement pour une escale romantique en pleine nature.

Value for money, the service and food were good and enjoyed the experience

Nous sommes venus pour le déjeuner. Repas excellent. Cari ourites et crevettes beurre à l'ail. Très bon service. Nous reviendrons pour passer une nuit. Le cadre est magnifique.