CHALETS CHAMAREL

View: amazing and probably the best of the island, but on the other side:
Food is terrible, disgusting, lack of flavour, very few options (main course just 3 options to choose from) and the rest of the options you have to pay a crazy amount extra. Chalet looks beautiful and has a lot of room, but we had to kill at least 10 cockroaches a day. Bed is way too hard, wich was a downside. We also had a talk with some of the guests who claim their valuables were stolen by the staff, even an engagement ring was taken. Last but not least is the service, some who work there are nice and friendly, others just ignore you. Even when you thank them when they take your plate, they just look angry at you. A chalet that is this expensive, it's just not the quality that you expect, especially the food. I would not recommend this place to my worst enemy...

Amazing stay ????

If you’re going to celebrate your anniversary or honeymoon at this hotel DON’T.

We stayed at the hotel for two nights to celebrate our anniversary which we mentioned on the booking but they didn’t really care because nothing was done or offered from their part, the only good thing about the hotel is its view and the room decor. There isn’t much to do there, since the hotel is on the mountains and the hotel doesn’t have any fun things to do, most places/activities in Mauritius close around 6pm so you would be stuck at the hotel with nothing to do until the next day. There are no spas or any other amenities at this hotel. As for the cleanliness of the room I wouldn’t call it clean at all because the day of our check out I found a dead lizard behind the curtains and it looked like its been dead for over a week before we even stayed at this hotel and when I mentioned it to one of the receptionists she didn’t even apologize for that.

The staff at the restaurant are either ignorant or pretending to be, my husband ordered well done boiled eggs for breakfast and they were clearly runny, so the waiter came and when my husband asked him, “is this well done?”He says “yes” and leaves. The service in the restaurant is poor as well as the breakfast options and taste. Breakfast and dinner is extremely bland and not edible. The only reason why you would eat is because you dont want to starve. The waiters give you a vibe that they’re just waiting for you to finish your food and leave the restaurant so that they can close.

2 étoiles uniquement pour le lieu : Un lieu magnifique et exceptionnel. Avons passé il y a 1 an quelques jours dans l’un de leur chalet de luxe. Le service m’avait déjà déçu. En raison de l’emplacement exceptionnel nous avons voulu réitérer l’expérience en emmenant des amis déjeuner. Nous étions 2 tables (nous : 10 personnes, et une table de 2). La serveuse n’a pas décroché un sourire, désagréable voire méprisable ! Pourtant elle n’était pas débordée !!! C’est inacceptable et tellement rare à Maurice que ça doit être mentionné. Heureusement une autre petite serveuse était elle beaucoup souriante. Surtout ne mettez pas un pied dans l’eau de leur piscine sous peine d’être facturé 500rs !!! Ça fait cher la minute !!! Extrêmement déçus nous n’y retournerons plus !

Très bel hôtel avec ces chalets tout confort ! La vue est magnifique, le personnel très agréable et le petit déjeuner et diners sont de qualité.