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avis_word VICTORIA BEACHCOMBER 辣椒酱
成员的意见VICTORIA BEACHCOMBER
4.4/5
58 通知
质量/价格比
地点
洁净度
设置/氛围
服务
以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于十月 2023
Très beau moment passé à l'hôtel Victoria. Nous avons été bien accueillis et pris en charge.
Les chambres situées face à l'océan offrent une vue magnifique. L'hôtel reste très propre et bien entretenu au fil des jours.
Le personnel est sympathique. Mention spéciale pour Arvin, qui s'est occupé de garder notre chambre propre et soignée tout au long du séjour, Marie Michèle notre représentante de Mautourco qui nous a proposés des excursions inoubliables, Bekail, le distributeur de serviettes qui a toujours le mot pour rire et enfin Ravi , qui prend vos commandes autour de la piscine toujours avec le sourire.
Je vous recommande cependant de prendre le all inclusive. Vous pourriez vite vous trouver limités et les alentours de l'hôtel ne proposent pas grand chose.
Les chambres sont un petit peu mal isolées mais restent impeccables. Si vous êtes friand de tennis, prenez vos balles avec, elles ne sont pas prêtées à l'hôtel.
Concernant le buffet, celui ci propose pour la majorité des plats locaux. Il peut paraître manquer de diversité.
Il y a également des restaurants à thème que je vous conseille de réserver dès votre arrivée. J'ai pu en tester 2: le restaurant de fruits de mer, très bon, et le restaurant dit italien, dont on ne retrouve malheureusement pas les plats incontournables italiens.
Pour conclure, très beau moment passé dans ce cadre magnifique.
Les chambres situées face à l'océan offrent une vue magnifique. L'hôtel reste très propre et bien entretenu au fil des jours.
Le personnel est sympathique. Mention spéciale pour Arvin, qui s'est occupé de garder notre chambre propre et soignée tout au long du séjour, Marie Michèle notre représentante de Mautourco qui nous a proposés des excursions inoubliables, Bekail, le distributeur de serviettes qui a toujours le mot pour rire et enfin Ravi , qui prend vos commandes autour de la piscine toujours avec le sourire.
Je vous recommande cependant de prendre le all inclusive. Vous pourriez vite vous trouver limités et les alentours de l'hôtel ne proposent pas grand chose.
Les chambres sont un petit peu mal isolées mais restent impeccables. Si vous êtes friand de tennis, prenez vos balles avec, elles ne sont pas prêtées à l'hôtel.
Concernant le buffet, celui ci propose pour la majorité des plats locaux. Il peut paraître manquer de diversité.
Il y a également des restaurants à thème que je vous conseille de réserver dès votre arrivée. J'ai pu en tester 2: le restaurant de fruits de mer, très bon, et le restaurant dit italien, dont on ne retrouve malheureusement pas les plats incontournables italiens.
Pour conclure, très beau moment passé dans ce cadre magnifique.
VICTORIA BEACHCOMBER
经理
06/11/2023 à07:42
Cher Paul,
Salutations du Victoria Beachcomber Resort & Spa et un grand merci pour votre partage.
Nous sommes ravis de savoir que votre séjour se soit déroulé de la meilleure des manières.Votre commentaire est excellent pour le moral de l'ensemble de nos équipes.
Nous espérons vous revoir au Victoria Beachcomber Resort & Spa très bientôt.
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
Salutations du Victoria Beachcomber Resort & Spa et un grand merci pour votre partage.
Nous sommes ravis de savoir que votre séjour se soit déroulé de la meilleure des manières.Votre commentaire est excellent pour le moral de l'ensemble de nos équipes.
Nous espérons vous revoir au Victoria Beachcomber Resort & Spa très bientôt.
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Tout est parfait.
Accueil, hôtel propre, plage superbe
Les différents restaurants surtout celui aux fruits de mer Sont bons
Le Kids club service impeccable, les animatrices sont au top
Je vous conseille cet hôtel.
Accueil, hôtel propre, plage superbe
Les différents restaurants surtout celui aux fruits de mer Sont bons
Le Kids club service impeccable, les animatrices sont au top
Je vous conseille cet hôtel.
VICTORIA BEACHCOMBER
经理
23/10/2023 à12:34
Chère Pé Pite,
Un grand bonjour du Victoria Beachcomber Resort & Spa!
Merci pour ce superbe commentaire !
Toutes les équipes donnent le meilleur d'elles-mêmes afin de délivrer le meilleur service possible, il est donc très agréable de recevoir de tels retours.
Nous sommes ravis que vous ayez pu profiter de notre bel établissement ainsi que de ses services divers !
En espérant vous recompter parmi nous rapidement,
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
Un grand bonjour du Victoria Beachcomber Resort & Spa!
Merci pour ce superbe commentaire !
Toutes les équipes donnent le meilleur d'elles-mêmes afin de délivrer le meilleur service possible, il est donc très agréable de recevoir de tels retours.
Nous sommes ravis que vous ayez pu profiter de notre bel établissement ainsi que de ses services divers !
En espérant vous recompter parmi nous rapidement,
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
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访问于十月 2023
Schöne, weitläufige Anlage mit großem Pool, direkt am Strand
VICTORIA BEACHCOMBER
经理
23/10/2023 à12:32
Dear Andreas,
It was a pleasure welcoming you at Victoria Beachcomber Resort & Spa.
Knowing that you had an amazing experience and that you are now promoting the resort is a heartwarming feeling!
Thank you for your feedback.
To another holiday at your mauritian home!
Best Wishes,
Marisa Marquet
Quality Assurance Coordinator
It was a pleasure welcoming you at Victoria Beachcomber Resort & Spa.
Knowing that you had an amazing experience and that you are now promoting the resort is a heartwarming feeling!
Thank you for your feedback.
To another holiday at your mauritian home!
Best Wishes,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
We didn't get the experience we paid for. First of all, when we asked for tap water at the buffet they gave us someone else's half empty bottle! We were forced to pay 120 rupees or almost 3 dollars us just so that we don't dehydrate. They rest of the drinks were also ridiculously expensive. One day, they served very thin crepes for 150 rupees! Worst thing is they didn't tell us the pancakes were free, instead they asked for our room number and charged us. The staff was also rude and laughed at us when we asked for tap water. The rooms where nice until the vent from the bathroom fell out and left a chunk of the roof on the floor. When we asked for them to clean it there was still bits of wood on the floor. The pool's bathrooms also smelled like pee, like a public bathroom. The buffet was also lacking, the desserts tasted like nothing because of them cutting budged corners. Some of the food was good. The gym was nice, except for them only allowing teens over 16 to work out. The resort also felt like a mall, with people trying to constantly sell you stuff. The pool table was broken and the staff took long to take our dirty plates back and clear tables for us to sit at
VICTORIA BEACHCOMBER
经理
25/10/2023 à10:53
Dear Josh,
Thank you for your review and for sharing your experience with us. Constructive feedback such as yours is always welcomed and valued as this enables us to gain further insight into the needs and preferences of our guests.
We apologise for the lapses in service encountered during your stay. We wish to assure you, that, we have related the aforementioned to the different departments in order for them for review and take the required remedial actions.
We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
Thank you for your review and for sharing your experience with us. Constructive feedback such as yours is always welcomed and valued as this enables us to gain further insight into the needs and preferences of our guests.
We apologise for the lapses in service encountered during your stay. We wish to assure you, that, we have related the aforementioned to the different departments in order for them for review and take the required remedial actions.
We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Em uma das nossas visitas a praia, o segurança do hotel tentou nos expulsar porque sentamos ao lado da “área reservada aos hóspedes do hotel” sendo que, 1. as praias de Mauritus são PÚBLICAS, 2. não tinha nem gente ocupando as cadeiras de sol que estavam ao lado, 3. Tinha espaço ocioso suficiente para nós e até para mais pessoas se acomodarem (inclusive depois sentaram-se mais pessoas entre nós) 4. os hóspedes não estendem a toalha na areia (local onde estávamos), eles tem cadeira de praia pra isso ???????????? 5. O hotel já ocupa a maior parte da faixa de areia e ainda querem a os demais usuários se limitem a usufruir onde acham um espaço LIVRE de cadeiras de praias nos “espaços reservados para os hóspedes” .
Não é pq os são hóspedes que eles são melhores ou tem mais direitos que nós ????????
Não é pq os são hóspedes que eles são melhores ou tem mais direitos que nós ????????
访问于十月 2023
Un établissement superbe et un service hors norme. Un véritable havre de paix. Le personnel est adorable. Buffet gigantesque.
VICTORIA BEACHCOMBER
经理
23/10/2023 à12:26
Chère Emmanuelle,
Salutations de l’île Maurice !
Nous sommes ravis d’apprendre que vous ayez pu profiter de votre séjour à l’île Maurice, soyez sur que nous partagerons à l'ensemble de nos équipes vos impressions positives.
Au nom du Victoria Beachcomber Resort & Spa merci de nous avoir fait confiance !
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
Salutations de l’île Maurice !
Nous sommes ravis d’apprendre que vous ayez pu profiter de votre séjour à l’île Maurice, soyez sur que nous partagerons à l'ensemble de nos équipes vos impressions positives.
Au nom du Victoria Beachcomber Resort & Spa merci de nous avoir fait confiance !
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Awesome and memorable place, very close to our hearts!
VICTORIA BEACHCOMBER
经理
18/10/2023 à21:01
Dear Jan,
Greetings from Victoria Beachcomber Resort & Spa.
Your amazing feedback is more than valued, it is celebrated!
Guest satisfaction is the key motivation factor for all our Artisans.
Once again, thank you for staying with us.
Until we meet again!
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
Greetings from Victoria Beachcomber Resort & Spa.
Your amazing feedback is more than valued, it is celebrated!
Guest satisfaction is the key motivation factor for all our Artisans.
Once again, thank you for staying with us.
Until we meet again!
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Lieu parfait
Les 4 restaurants parfait surtout celui au fruits de mer.
Chambre parfaite
Cadre idyllique. Plage hyper belle
Personnel aux petits soins. Je leur tire mon chapeau !
Une vraie parenthèse pour une semaine de vacances.
Sans hésitation je reviendrai.
Les 4 restaurants parfait surtout celui au fruits de mer.
Chambre parfaite
Cadre idyllique. Plage hyper belle
Personnel aux petits soins. Je leur tire mon chapeau !
Une vraie parenthèse pour une semaine de vacances.
Sans hésitation je reviendrai.
VICTORIA BEACHCOMBER
经理
18/10/2023 à07:12
Cher Client,
Nous vous remercions chaleureusement pour votre commentaire concernant votre séjour au Victoria Beachcomber Resort.
Nous sommes particulièrement heureux de lire que votre séjour chez nous vous a entièrement satisfait.
Nos artisans se font une mission de satisfaire nos clients et de dépasser leurs attentes et sommes impatients de vous accueillir de nouveau parmi nous pour un moment ‘d’enchantement'.
Bien cordialement,
Marisa Marquet
Quality Assurance Coordinator
Nous vous remercions chaleureusement pour votre commentaire concernant votre séjour au Victoria Beachcomber Resort.
Nous sommes particulièrement heureux de lire que votre séjour chez nous vous a entièrement satisfait.
Nos artisans se font une mission de satisfaire nos clients et de dépasser leurs attentes et sommes impatients de vous accueillir de nouveau parmi nous pour un moment ‘d’enchantement'.
Bien cordialement,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Hôtel génial
Le personnel est parfait tellement gentil ils sont au petit soin pour que notre séjour se passe bien
Le personnel est parfait tellement gentil ils sont au petit soin pour que notre séjour se passe bien
VICTORIA BEACHCOMBER
经理
17/10/2023 à12:08
Chère Caroline,
Nous sommes très heureux d’apprendre que votre ayez été ravie de votre séjour.
Toutes nos équipes seront informées de votre enthousiaste retour.
Nous espérons sincèrement vous recevoir de nouveau au Victoria Beachcomber Resort & Spa.
Cordialement,
Marisa Marquet
Quality Assurance Coordinator
Nous sommes très heureux d’apprendre que votre ayez été ravie de votre séjour.
Toutes nos équipes seront informées de votre enthousiaste retour.
Nous espérons sincèrement vous recevoir de nouveau au Victoria Beachcomber Resort & Spa.
Cordialement,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Merci à toute l’équipe du Victoria !
Équipe très à l’écoute, personnel toujours très souriant ????
Merci à Jay pour le nettoyage des chambres, très professionnel.
Équipe très à l’écoute, personnel toujours très souriant ????
Merci à Jay pour le nettoyage des chambres, très professionnel.
VICTORIA BEACHCOMBER
经理
17/10/2023 à12:07
Cher Harun,
Salutations du Victoria Beachcomber Resort & Spa.
Merci d’avoir pris le temps de partager votre expérience sur cette plateforme !
Nos équipes font le maximum pour vous faire vivre une réelle expérience, il est donc agréable d’avoir des retours positifs comme le vôtre.
Nous espérons avoir le plaisir de vous accueillir prochainement.
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
Salutations du Victoria Beachcomber Resort & Spa.
Merci d’avoir pris le temps de partager votre expérience sur cette plateforme !
Nos équipes font le maximum pour vous faire vivre une réelle expérience, il est donc agréable d’avoir des retours positifs comme le vôtre.
Nous espérons avoir le plaisir de vous accueillir prochainement.
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Une semaine au victoria ...comment dire que cela passe beaucoup trop vite tellement tout est superbe! Chambre avec vue au top, soigneusement décorée et propre, avec tout ce qu'il faut. Un service d'hôtel de qualité. Repas variés et de qualité avec un personnel sympathique. Bravo aux cuisinier(e)s qui régalent nos papilles tous les jours. Un personnel de tout horizon généreux souriant et agréables avec qui on aime discuter, échanger, et rire. Des petits détails qui changent tout de manière agréable pour passer un séjour inoubliable! J'espère que le personnel est recompensé a sa juste valeur parce qu'ils participent grandement au fait que tout soit impeccable. Au top!! Recommandation sans aucune hésitation.
PS: le seul petit bémol est que les touristes ne prennent pas soin de la plage et parfois c'est un peu sale malheureusement. Manque de poubelles. Et certains transat sont cassé et pas assez de matelas. Cela peut s'améliorer sans souci.
PS: le seul petit bémol est que les touristes ne prennent pas soin de la plage et parfois c'est un peu sale malheureusement. Manque de poubelles. Et certains transat sont cassé et pas assez de matelas. Cela peut s'améliorer sans souci.
VICTORIA BEACHCOMBER
经理
16/10/2023 à07:29
Chère Lucie,
Toute l’équipe vous remercie chaleureusement d’avoir choisi de partager votre expérience au sein de notre établissement et pour vos commentaires des plus élogieux.
Il nous est agréable de constater que le personnel a su répondre favorablement à vos attentes. Nous sommes extrêmement touchés par vos remarques. Nos équipes seront ravies de voir qu’elles ont su être à la hauteur de vos espérances.
Nous avons également pris en considération toutes les remarques concernant votre séjour. Ces observations nous guident dans l’amélioration et la redéfinition de notre qualité de service, l’entière satisfaction de notre clientèle restant notre préoccupation principale.
Au plaisir de vous revoir à l’hôtel très prochainement.
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
Toute l’équipe vous remercie chaleureusement d’avoir choisi de partager votre expérience au sein de notre établissement et pour vos commentaires des plus élogieux.
Il nous est agréable de constater que le personnel a su répondre favorablement à vos attentes. Nous sommes extrêmement touchés par vos remarques. Nos équipes seront ravies de voir qu’elles ont su être à la hauteur de vos espérances.
Nous avons également pris en considération toutes les remarques concernant votre séjour. Ces observations nous guident dans l’amélioration et la redéfinition de notre qualité de service, l’entière satisfaction de notre clientèle restant notre préoccupation principale.
Au plaisir de vous revoir à l’hôtel très prochainement.
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
I recently had the pleasure of staying at the Victoria Beachcomber Hotel, and I must say, it was an absolutely fantastic experience! From the moment I arrived until the day of my departure, the level of service provided by the entire staff, especially Peerbux and Ramraj, was truly outstanding. They went above and beyond to make my stay memorable, and I cannot thank them enough.
Peerbux, the waiter, was incredibly attentive and professional. He greeted me with a warm smile and ensured that I had a seamless dining experience throughout my stay. Peerbux's knowledge of the menu and his ability to recommend the most delectable dishes made each meal a culinary delight. His friendly demeanor and willingness to accommodate special requests were truly commendable.
Ramraj, the bartender, was a true artist when it came to crafting exquisite cocktails. His passion for mixology was evident in every drink he prepared. Not only were his creations visually stunning, but they also tantalized the taste buds with their unique flavors. Ramraj's attention to detail, creativity, and friendly conversations at the bar made each visit a memorable experience.
The service provided by Peerbux and Ramraj was characterized by their genuine care and dedication to ensuring guest satisfaction. They anticipated my needs, remembered my preferences, and provided personalized recommendations based on my tastes. Their warm and friendly personalities created a welcoming atmosphere that made me feel like a valued guest.
Furthermore, the entire staff at Victoria Beachcomber Hotel was friendly, professional, and attentive. The housekeeping team kept my room immaculate, and the restaurant staff provided exceptional dining experiences. The hotel's facilities were outstanding, offering a range of amenities that catered to all my needs, from the relaxing spa to the breathtaking pool area.
In conclusion, my stay at the Victoria Beachcomber Hotel was truly unforgettable, largely due to the exceptional service provided by Peerbux and Ramraj. Their expertise, professionalism, and genuine care for guests' well-being set them apart. I highly recommend this hotel to anyone seeking a luxurious and memorable getaway. Thank you, Peerbux, Ramraj, and the entire staff, for making my stay truly exceptional!
Peerbux, the waiter, was incredibly attentive and professional. He greeted me with a warm smile and ensured that I had a seamless dining experience throughout my stay. Peerbux's knowledge of the menu and his ability to recommend the most delectable dishes made each meal a culinary delight. His friendly demeanor and willingness to accommodate special requests were truly commendable.
Ramraj, the bartender, was a true artist when it came to crafting exquisite cocktails. His passion for mixology was evident in every drink he prepared. Not only were his creations visually stunning, but they also tantalized the taste buds with their unique flavors. Ramraj's attention to detail, creativity, and friendly conversations at the bar made each visit a memorable experience.
The service provided by Peerbux and Ramraj was characterized by their genuine care and dedication to ensuring guest satisfaction. They anticipated my needs, remembered my preferences, and provided personalized recommendations based on my tastes. Their warm and friendly personalities created a welcoming atmosphere that made me feel like a valued guest.
Furthermore, the entire staff at Victoria Beachcomber Hotel was friendly, professional, and attentive. The housekeeping team kept my room immaculate, and the restaurant staff provided exceptional dining experiences. The hotel's facilities were outstanding, offering a range of amenities that catered to all my needs, from the relaxing spa to the breathtaking pool area.
In conclusion, my stay at the Victoria Beachcomber Hotel was truly unforgettable, largely due to the exceptional service provided by Peerbux and Ramraj. Their expertise, professionalism, and genuine care for guests' well-being set them apart. I highly recommend this hotel to anyone seeking a luxurious and memorable getaway. Thank you, Peerbux, Ramraj, and the entire staff, for making my stay truly exceptional!
VICTORIA BEACHCOMBER
经理
16/10/2023 à07:26
Dear Mr Driver,
First and foremost , please accept our sincere gratitude for taking the time to write such a beautiful and detailed review of your holiday on this platform.
Words are not enough to say thank for outlining all the areas that has been the touchpoints of your holiday.
We also take note for the special mentions for the team that went above and beyond in making your stay fantastic one. We will not miss to convey your appreciations to Peerbux and Ramraj.
We look forward for the pleasure of welcoming you soon.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
First and foremost , please accept our sincere gratitude for taking the time to write such a beautiful and detailed review of your holiday on this platform.
Words are not enough to say thank for outlining all the areas that has been the touchpoints of your holiday.
We also take note for the special mentions for the team that went above and beyond in making your stay fantastic one. We will not miss to convey your appreciations to Peerbux and Ramraj.
We look forward for the pleasure of welcoming you soon.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Beautiful place but the food wasn't what I was expecting. Would go again.
VICTORIA BEACHCOMBER
经理
16/10/2023 à07:20
Dear Ulsana,
We are very pleased to see that you overall enjoyed your stay at Victoria Beachcomber Resort & Spa . Thank you for taking the time to share your experience on this platform.
However, it is with much regret we read that the food experience was not up to your expectations and wish to apologize for this. Guest’s feedbacks are really valuable as they allow us to improve our customer service in order to reach excellence.
We look forward to the next opportunity to be at your service.
Warm regards,
Marisa Marquet
Quality Assurance Coordinator
We are very pleased to see that you overall enjoyed your stay at Victoria Beachcomber Resort & Spa . Thank you for taking the time to share your experience on this platform.
However, it is with much regret we read that the food experience was not up to your expectations and wish to apologize for this. Guest’s feedbacks are really valuable as they allow us to improve our customer service in order to reach excellence.
We look forward to the next opportunity to be at your service.
Warm regards,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Super hôtel
Accueil souriant et personnel qui est très chaleureux et accueillant.
Les 4 restaurants sont délicieux et il y a plusieurs bars.
C est un petit village cet hôtel et on s"y sent comme chez nous.
C'est la parenthèse parfaite pour decompresser
Accueil souriant et personnel qui est très chaleureux et accueillant.
Les 4 restaurants sont délicieux et il y a plusieurs bars.
C est un petit village cet hôtel et on s"y sent comme chez nous.
C'est la parenthèse parfaite pour decompresser
VICTORIA BEACHCOMBER
经理
12/10/2023 à15:45
Cher Monsieur Nobile,
Salutations du Victoria Beachcomber Resort & Spa,
Merci d’avoir pris le temps de partager votre expérience sur cette plateforme.
Nos équipes font le maximum pour vous faire vivre une réelle expérience, il est donc agréable d’avoir des retours positifs comme le vôtre.
Nous espérons avoir le plaisir de vous accueillir prochainement.
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
Salutations du Victoria Beachcomber Resort & Spa,
Merci d’avoir pris le temps de partager votre expérience sur cette plateforme.
Nos équipes font le maximum pour vous faire vivre une réelle expérience, il est donc agréable d’avoir des retours positifs comme le vôtre.
Nous espérons avoir le plaisir de vous accueillir prochainement.
Sincèrement,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Séjour de 4 nuits
Senior suite.
Très bel hotel , chambre spacieuse et très agréable.
Hôtel avec clientèles variées. (Famille , couple , tout âge)
Pour s'être balladé dans le nord , l'une des plus belles plages dans le secteur avec mont choisy. ( seul petit bémol un petit passage de sable mêlé aux coraux désagréable pour les pieds à l'entrée à l'eau)
Nous sommes satisfaits des différents restaurants et des services. Nous avons notamment été servi par un grand jeune homme discret , très agréable et très professionnel au sky-pe bar durant tout notre séjour . Ainsi qu'une jeune femme dynamique, souriante et également très professionnelle à l'horizon. Sans oublier une jeune femme à l'entrée de l'hôtel (barrière) qui a été adorable à chaque sortie et entrée de l'enceinte de l'hotel. On ne se souvient malheureusement plus des noms mais ils méritent d'être gratifiés.
Nous avons profité d'un plat de langouste à l'horizon très copieux et très bon. Le restaurant la casa est aussi très agréable.
Nous y avons passé un agréable séjour et recommandons cet établissement.
Merci à vous .
( nb: ce commentaire ne s'applique que pour le victoria , pas à toute la chaine beachcomber)
Senior suite.
Très bel hotel , chambre spacieuse et très agréable.
Hôtel avec clientèles variées. (Famille , couple , tout âge)
Pour s'être balladé dans le nord , l'une des plus belles plages dans le secteur avec mont choisy. ( seul petit bémol un petit passage de sable mêlé aux coraux désagréable pour les pieds à l'entrée à l'eau)
Nous sommes satisfaits des différents restaurants et des services. Nous avons notamment été servi par un grand jeune homme discret , très agréable et très professionnel au sky-pe bar durant tout notre séjour . Ainsi qu'une jeune femme dynamique, souriante et également très professionnelle à l'horizon. Sans oublier une jeune femme à l'entrée de l'hôtel (barrière) qui a été adorable à chaque sortie et entrée de l'enceinte de l'hotel. On ne se souvient malheureusement plus des noms mais ils méritent d'être gratifiés.
Nous avons profité d'un plat de langouste à l'horizon très copieux et très bon. Le restaurant la casa est aussi très agréable.
Nous y avons passé un agréable séjour et recommandons cet établissement.
Merci à vous .
( nb: ce commentaire ne s'applique que pour le victoria , pas à toute la chaine beachcomber)
VICTORIA BEACHCOMBER
经理
11/10/2023 à06:27
Chère Deb,
Toute l’équipe vous remercie chaleureusement d’avoir choisi de partager votre expérience au sein de notre établissement et pour vos commentaires des plus élogieux.
Il nous est agréable de constater que le personnel a su répondre favorablement à vos attentes. Nous sommes extrêmement touchés par vos remarques.
Nos équipes seront ravies de voir qu’elles ont su être à la hauteur de vos espérances.
Au plaisir de vous revoir à l’hôtel très prochainement.
Bien cordialement,
Marisa Marquet
Quality Assurance Coordinator
Toute l’équipe vous remercie chaleureusement d’avoir choisi de partager votre expérience au sein de notre établissement et pour vos commentaires des plus élogieux.
Il nous est agréable de constater que le personnel a su répondre favorablement à vos attentes. Nous sommes extrêmement touchés par vos remarques.
Nos équipes seront ravies de voir qu’elles ont su être à la hauteur de vos espérances.
Au plaisir de vous revoir à l’hôtel très prochainement.
Bien cordialement,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Wedding exceptional
VICTORIA BEACHCOMBER
经理
11/10/2023 à06:38
Dear Marion,
Sunny Greetings from Victoria Beachcomber Resort & Spa.
We are delighted to hear that you had a wonderful stay with us. It is nice to hear that our Artisans exceeded your expectations; they work exceptionally hard to make every Guest feel special at the Resort; it is our promise to cultivate the art of beauty in all its dimensions.
We thank you heartily for this nice wedding review, we are happy that you had a lovely wedding and that you enjoyed some peaceful moments at our resort.
Your nice words have been shared with all our Artisans, we were thrilled for making your Wedding event & holiday a special one.
We hope to get the opportunity to welcome you again and we wish you a happy married life.
Kindest regards,
Marisa Marquet
Quality Assurance Coordinator
Sunny Greetings from Victoria Beachcomber Resort & Spa.
We are delighted to hear that you had a wonderful stay with us. It is nice to hear that our Artisans exceeded your expectations; they work exceptionally hard to make every Guest feel special at the Resort; it is our promise to cultivate the art of beauty in all its dimensions.
We thank you heartily for this nice wedding review, we are happy that you had a lovely wedding and that you enjoyed some peaceful moments at our resort.
Your nice words have been shared with all our Artisans, we were thrilled for making your Wedding event & holiday a special one.
We hope to get the opportunity to welcome you again and we wish you a happy married life.
Kindest regards,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Nous avons passés un voyage de Noce incroyable à l’île Maurice.
L’hôtel Victoria For 2 a sublimé notre séjour.
Tout était mis en place afin que nous passions une lune de miel inoubliable.
Nous remercions le Personnel de l’hôtel, en particulier Ravc, Stellio, leste, Brayer Rivano et Salim.
Merci pour tout.
L’hôtel Victoria For 2 a sublimé notre séjour.
Tout était mis en place afin que nous passions une lune de miel inoubliable.
Nous remercions le Personnel de l’hôtel, en particulier Ravc, Stellio, leste, Brayer Rivano et Salim.
Merci pour tout.
VICTORIA BEACHCOMBER
经理
11/10/2023 à06:29
Chère Ange-Marcelle,
Un très grand merci pour votre commentaire.
Nous sommes heureux de savoir que vous avez passé un excellent séjour chez nous.
Nous mettons un accent particulier à essayer de dépasser les attentes de nos clients et grâce à vos commentaires nous pouvons donc savoir que nous allons dans la bonne direction.
C’est avec plaisir que nous transmettrons vos compliments aux Artisans mentionnés.
Nous espérons avoir la chance de vous accueillir à nouveau au sein de notre hôtel.
Bien cordialement,
Marisa Marquet
Quality Assurance Coordinator
Un très grand merci pour votre commentaire.
Nous sommes heureux de savoir que vous avez passé un excellent séjour chez nous.
Nous mettons un accent particulier à essayer de dépasser les attentes de nos clients et grâce à vos commentaires nous pouvons donc savoir que nous allons dans la bonne direction.
C’est avec plaisir que nous transmettrons vos compliments aux Artisans mentionnés.
Nous espérons avoir la chance de vous accueillir à nouveau au sein de notre hôtel.
Bien cordialement,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
Abbiamo soggiornato per la nostra luna di miele dal 23 al 30 Settembre, i primi 5 giorni al Victoria Beachcomber gli ultimi 2 al Victoria for 2. La recensione fa riferimento solo ai primi 5 giorni:
Cibo di bassa qualità, appena uscivamo dalla camera ci invadeva un odore pungente di spezie, in spiaggia dove si gradirebbe relax venivamo in continuazione importunati da locali che volevano venderci qualche escursione, la balneazione a meno di essere muniti di scarpette era difficilmente praticabile per la moltitudine di alghe e coralli a riva. La stanza al ground floor pagata anche con un extra rispetto alla standard era vecchia e si sentiva odore di muffa e situata nei pressi dello scarico merci, in tarda notte si sentiva il rumore dello scarico merci. Siamo stati impossibilitati nel prenotare un ristorante al di fuori del Le Superbe e qualsiasi altra esperienza (massaggi, gita in catamarano ecc.) per mancanza di disponibilità già dal primo giorno di arrivo. Avevamo incluso nel soggiorno un'esperienza honeymoon, abbiamo scelto la candlelight dinner ma alla fine ci è stata offerta una semplice cena al ristorante Horizon. Infine le escursioni proposte dal resort ed effettuate non sono state all'altezza del prezzo sostenuto in particolare "Selvaggio Sud".
Cibo di bassa qualità, appena uscivamo dalla camera ci invadeva un odore pungente di spezie, in spiaggia dove si gradirebbe relax venivamo in continuazione importunati da locali che volevano venderci qualche escursione, la balneazione a meno di essere muniti di scarpette era difficilmente praticabile per la moltitudine di alghe e coralli a riva. La stanza al ground floor pagata anche con un extra rispetto alla standard era vecchia e si sentiva odore di muffa e situata nei pressi dello scarico merci, in tarda notte si sentiva il rumore dello scarico merci. Siamo stati impossibilitati nel prenotare un ristorante al di fuori del Le Superbe e qualsiasi altra esperienza (massaggi, gita in catamarano ecc.) per mancanza di disponibilità già dal primo giorno di arrivo. Avevamo incluso nel soggiorno un'esperienza honeymoon, abbiamo scelto la candlelight dinner ma alla fine ci è stata offerta una semplice cena al ristorante Horizon. Infine le escursioni proposte dal resort ed effettuate non sono state all'altezza del prezzo sostenuto in particolare "Selvaggio Sud".
VICTORIA BEACHCOMBER
经理
07/10/2023 à06:22
Dear Daniele,
Thank you for the review you shared on this platform.
However, as you rated us 2 out of 5, we can understand that you might have been disappointed about any service we did provide you.
We think it is only through constructive feedback that we can strive to meet our guests’ needs and expectations.
We would love to contact you in order to get more details of what we did wrong and how we could improve our services for the next time.
Do not hesitate to send an email on [email protected].
Yours sincerely,
Marisa Marquet
Quality Assurance Coordinator
Thank you for the review you shared on this platform.
However, as you rated us 2 out of 5, we can understand that you might have been disappointed about any service we did provide you.
We think it is only through constructive feedback that we can strive to meet our guests’ needs and expectations.
We would love to contact you in order to get more details of what we did wrong and how we could improve our services for the next time.
Do not hesitate to send an email on [email protected].
Yours sincerely,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2023
(++++) Eine wunderschöne Anlage, sehr viel engagiertes Personal.
(+++)Auch sehr wunderschöne und saubere Zimmer.
(+++++)fabelhaftes Essen, nette Bars und
(++)kleines, aber tolles Hausriff zum schnorcheln.
Einziger Punkt abzug:
(-) Die Möbel in den Zimmern gehören etwas erneuert, etwas alte Kästen, Betten und Balkontüren, allerdings ist das nur ein kleines Problem
(+++)Auch sehr wunderschöne und saubere Zimmer.
(+++++)fabelhaftes Essen, nette Bars und
(++)kleines, aber tolles Hausriff zum schnorcheln.
Einziger Punkt abzug:
(-) Die Möbel in den Zimmern gehören etwas erneuert, etwas alte Kästen, Betten und Balkontüren, allerdings ist das nur ein kleines Problem
VICTORIA BEACHCOMBER
经理
03/10/2023 à05:54
Dear Guest,
Greetings from Victoria Beachcomber Resort & Spa and we wish to thank you for your feedback received through this platform.
Your various positive comments please us and have been shared with the respective teams.
However, it is with much regret that some of the experiences were not up to your expectations and wish to apologize for these. Guest’s feedbacks are really valuable as they allow us to improve our customer service in order to reach excellence.
We look forward to welcoming you again for your next journey in Mauritius.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
Greetings from Victoria Beachcomber Resort & Spa and we wish to thank you for your feedback received through this platform.
Your various positive comments please us and have been shared with the respective teams.
However, it is with much regret that some of the experiences were not up to your expectations and wish to apologize for these. Guest’s feedbacks are really valuable as they allow us to improve our customer service in order to reach excellence.
We look forward to welcoming you again for your next journey in Mauritius.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
访问于九月 2023
Stayed at the adults only section for seven days all inclusive during a family wedding, great view and great location. Some staff were friendly some were not, additional training would benefit the resort to emphasize on customer satisfaction and table etiquette. After some meals they would remove the clean cutlery and leave the used ones on the white tablecloths for the next course for an example. Hospitality compared to other countries like Bali is incomparable for the price. Flies are a big problem at the main resort buffet that makes your breakfast experience intolerable. Group bookings at the restaurants are a challenge, always fully booked but there were always tables available while having dinner. Local wine and cocktails were excellent with some of the mixologist bartenders surprising customers with refreshing and unique drinks. Wedding planners were on it and made the wedding day a memorable experience.
VICTORIA BEACHCOMBER
经理
30/09/2023 à08:48
Dear Mr Coetzer,
We are grateful for the time you spent to share your experience at our resort as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated.
Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.
To welcome you back would be a great pleasure and will give us the chance to demonstrate the true potential of our teams.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
We are grateful for the time you spent to share your experience at our resort as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated.
Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.
To welcome you back would be a great pleasure and will give us the chance to demonstrate the true potential of our teams.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
广告
访问于九月 2023
Animal lovers, please be aware that this hotel is said to poison stray dogs- more recently a pregnant dog who passed away after giving birth. All her puppies died too, having been poisoned in vitro. My friend stayed there 2 years ago and witnessed another poisoned puppy dying right in front of her. They turned off their reviews on fb. Of course, all those poisoned dogs dying in/around the hotel can be mere coincidences...
VICTORIA BEACHCOMBER
经理
07/10/2023 à09:37
Dear Guest,
Beachcomber Resorts & Hotels is firmly committed to respecting and promoting animal welfare. We are animal lovers, and we stand unwaveringly against all forms of cruelty towards our furry companions.
In Mauritius, the population of street dogs has been on the rise in recent years, presenting a national issue and a significant challenge. At Beachcomber, we are profoundly concerned about the welfare of these stray animals and the potential health risks they may pose to our cherished guests and dedicated Artisans.
In 2021, we took the initiative to launch the Beachcomber Animal Welfare Programme, demonstrating our unwavering dedication to the cause of animal welfare. This is further evidenced by the active involvement of our CEO and a group of passionate animal lovers within our Group, who form the core of our Animal Welfare Committee. This committee plays a pivotal role in shaping and implementing our initiatives, ensuring that our commitment to animal welfare remains at the forefront of our operations.
Through this program, we have partnered with respected NGOs and skilled veterinarians to provide shelter, nourishment, and essential veterinary care to homeless animals, affording them the opportunity to find loving homes through adoption.
Furthermore, two of our hotel properties, Shandrani Beachcomber Resort & Spa and Trou aux Biches Beachcomber Golf Resort & Spa have established shelters within their premises. Here, each of our canine friends is given a name, receives necessary medical attention, grooming, nutritious meals, and training to ensure they become well-behaved pets. A significant number of these animals find forever homes among our Artisans and Guests, enriching their lives in the process.
Our remaining resorts are also actively engaged in implementing the Beachcomber Animal Welfare Programme, providing designated areas for stray animals when possible or partnering with NGOs. At Victoria Beachcomber Resort & Spa, for example, we have helped the adoption of five dogs. All have found loving homes among our guests since the beginning of this year.
At Beachcomber Resorts & Hotels we firmly believe that all animals deserve love, respect and protection. The Beachcomber Animal Welfare Programme stands as a testament of our deep commitment to provide a safe place for stray animals and enhance their quality of life.
In our unwavering dedication to this cause, we take the threat against our reputation seriously and consider any baseless attacks on our alleged practices regarding stray dogs as defamation. Our commitment to animal welfare is founded on a genuine desire to make a positive impact on their lives. We remain steadfast in our mission, confident that our actions and intentions will continue to speak louder than unfounded accusations.
Best Regards,
Stephanie Brebner Bienvenu
Quality Assurance Manager
Beachcomber Resorts & Hotels is firmly committed to respecting and promoting animal welfare. We are animal lovers, and we stand unwaveringly against all forms of cruelty towards our furry companions.
In Mauritius, the population of street dogs has been on the rise in recent years, presenting a national issue and a significant challenge. At Beachcomber, we are profoundly concerned about the welfare of these stray animals and the potential health risks they may pose to our cherished guests and dedicated Artisans.
In 2021, we took the initiative to launch the Beachcomber Animal Welfare Programme, demonstrating our unwavering dedication to the cause of animal welfare. This is further evidenced by the active involvement of our CEO and a group of passionate animal lovers within our Group, who form the core of our Animal Welfare Committee. This committee plays a pivotal role in shaping and implementing our initiatives, ensuring that our commitment to animal welfare remains at the forefront of our operations.
Through this program, we have partnered with respected NGOs and skilled veterinarians to provide shelter, nourishment, and essential veterinary care to homeless animals, affording them the opportunity to find loving homes through adoption.
Furthermore, two of our hotel properties, Shandrani Beachcomber Resort & Spa and Trou aux Biches Beachcomber Golf Resort & Spa have established shelters within their premises. Here, each of our canine friends is given a name, receives necessary medical attention, grooming, nutritious meals, and training to ensure they become well-behaved pets. A significant number of these animals find forever homes among our Artisans and Guests, enriching their lives in the process.
Our remaining resorts are also actively engaged in implementing the Beachcomber Animal Welfare Programme, providing designated areas for stray animals when possible or partnering with NGOs. At Victoria Beachcomber Resort & Spa, for example, we have helped the adoption of five dogs. All have found loving homes among our guests since the beginning of this year.
At Beachcomber Resorts & Hotels we firmly believe that all animals deserve love, respect and protection. The Beachcomber Animal Welfare Programme stands as a testament of our deep commitment to provide a safe place for stray animals and enhance their quality of life.
In our unwavering dedication to this cause, we take the threat against our reputation seriously and consider any baseless attacks on our alleged practices regarding stray dogs as defamation. Our commitment to animal welfare is founded on a genuine desire to make a positive impact on their lives. We remain steadfast in our mission, confident that our actions and intentions will continue to speak louder than unfounded accusations.
Best Regards,
Stephanie Brebner Bienvenu
Quality Assurance Manager
访问于九月 2023
Perfect location for a nice holiday! The room was super spacious and comfortable. Bathroom had even a tub. The room could use a bit more of cleaning but it wasn’t nothing major. The balcony was great for evenings.
Food was plenty and not repetitive. Staff was very kind and hard working.
The beach is kept clean for guests and it is a very relaxed and safe environment for couples, families with children.
The pool was spacious but the chairs around where always taken.
Aside from these small details still a lovely place to enjoy your vacations.
Food was plenty and not repetitive. Staff was very kind and hard working.
The beach is kept clean for guests and it is a very relaxed and safe environment for couples, families with children.
The pool was spacious but the chairs around where always taken.
Aside from these small details still a lovely place to enjoy your vacations.
VICTORIA BEACHCOMBER
经理
25/09/2023 à15:40
Dear Virginia,
We are delighted to hear that you overall enjoyed your stay at Victoria Beachcomber Resort & Spa. Having you stay with us is a real pleasure!
It is with much pride that each and every employee of the hotel serves you to his best to make your stay memorable.
Thank you again for your valuable feedback!
We hope to welcome you back very soon.
Warm Regards,
Marisa Marquet
Quality Assurance Coordinator
We are delighted to hear that you overall enjoyed your stay at Victoria Beachcomber Resort & Spa. Having you stay with us is a real pleasure!
It is with much pride that each and every employee of the hotel serves you to his best to make your stay memorable.
Thank you again for your valuable feedback!
We hope to welcome you back very soon.
Warm Regards,
Marisa Marquet
Quality Assurance Coordinator
访问于九月 2023
Ottima posizione e ottimo servizio, più che buono il mangiare, non posso dire le camere non ho pernottato.
VICTORIA BEACHCOMBER
经理
25/09/2023 à15:30
Dear Brutus,
Thank you for taking the time to share your experience at Victoria Beachcomber Resort & Spa. We are thrilled to see that you had a great time with us!
We hope to see you again for a longer stay.
Best Regards,
Marisa Marquet
Quality Assurance Coordinator
Thank you for taking the time to share your experience at Victoria Beachcomber Resort & Spa. We are thrilled to see that you had a great time with us!
We hope to see you again for a longer stay.
Best Regards,
Marisa Marquet
Quality Assurance Coordinator
访问于十月 2015
质量/价格比
地点
洁净度
设置/氛围
服务
SUPERBE hôtel de la chaîne Beachcomber. Nous avons séjourné 2 semaines en famille dans cet établissement et nous avons adoré.
Les chambres sont spacieuses, propres et décorées avec goût.
Le personnel est agréable. Le buffet est varié et surtout délicieux. Tout est bon, que ce soit la nourriture internationale ou les plats locaux.
L'hôtel propose gratuitement du snorkeling près de la barrière de corail, de l'initiation au ski nautique... et dispose également d'une très grande piscine.
Nos filles (7 et 10 ans) ont adoré le mini-club.
La formule tout inclus est sympa : surtout les barquettes de fruits frais dégustées sur un transat sur la plage ou au bord de la piscine ainsi que les cocktails le soir face au sublime coucher de soleil !!!
Bref, un séjour de rêve à renouveler
Les couchers de soleil sont magnifiques
Les chambres sont spacieuses, propres et décorées avec goût.
Le personnel est agréable. Le buffet est varié et surtout délicieux. Tout est bon, que ce soit la nourriture internationale ou les plats locaux.
L'hôtel propose gratuitement du snorkeling près de la barrière de corail, de l'initiation au ski nautique... et dispose également d'une très grande piscine.
Nos filles (7 et 10 ans) ont adoré le mini-club.
La formule tout inclus est sympa : surtout les barquettes de fruits frais dégustées sur un transat sur la plage ou au bord de la piscine ainsi que les cocktails le soir face au sublime coucher de soleil !!!
Bref, un séjour de rêve à renouveler
Les couchers de soleil sont magnifiques
质量/价格比
地点
洁净度
设置/氛围
服务
Un superbe hotel de la chaine Beachcomber. Au calme pas loin de Grand Baie, ni de Port Louis. Un service et une attention au dessus du lot.
Hôtel magnifique avec vue superbe sur l'Ocean. Le buffet est très copieux et varié! L'acceuil y est chalereux et le personnel est aux petits soins. Idéal pour passer un bon séjour sur l'ile Maurice
Hotel magnifique, buffet copieux et varié, chambre magnifique avec grand volume: un petit paradis. Les spectacles nocturnes sont de qualité.
Le personnel est souriant mais un peu trop rapide au cours du service, nous sommes en vacances de grâce...
Pour les excursions, il est préférable de faire son itinéraire soit même avec un taxi; conduite à gauche oblige.
Une très bonne adresse a prix très doux: Mr Kailash Hurchund (Guide et taxi) tél 2160340 ou mobile 2544091
Le personnel est souriant mais un peu trop rapide au cours du service, nous sommes en vacances de grâce...
Pour les excursions, il est préférable de faire son itinéraire soit même avec un taxi; conduite à gauche oblige.
Une très bonne adresse a prix très doux: Mr Kailash Hurchund (Guide et taxi) tél 2160340 ou mobile 2544091
VICTORIA BEACHCOMBER
广告
I cannot even write my experience. As soon as I am in a better state, trust that I will write my experience on here which is backed up by hardcore evidence. Absolutely disgusted. Might be a beautiful place, however, they care more about their reputation than your wellbeing. Had to act like everything was fine the rest of my stay, couldn't wait to get out of there. Felt so unsafe and stayed in my room for a day, crying myself into oblivion. The treatment I recieved was the most traumatizing part, worse than the incident that took place. Absolutely appalled at how management treated me regarding a very serious situation. I have read many reviews that guests experienced very similar experiences and appalling treatment from management.
Only good part was the female staff were absolutely kind and incredible and really cared about what happened.
On another note, they charge things you didnt even do or get to your room or lie about the price. I was told a simple bikini wax was R180. They charged me over R1000 for it!!!