VICTORIA BEACHCOMBER

Never expected to have paid an arm and a leg to go on a much needed holiday to only come back completely traumatized.
I cannot even write my experience. As soon as I am in a better state, trust that I will write my experience on here which is backed up by hardcore evidence. Absolutely disgusted. Might be a beautiful place, however, they care more about their reputation than your wellbeing. Had to act like everything was fine the rest of my stay, couldn't wait to get out of there. Felt so unsafe and stayed in my room for a day, crying myself into oblivion. The treatment I recieved was the most traumatizing part, worse than the incident that took place. Absolutely appalled at how management treated me regarding a very serious situation. I have read many reviews that guests experienced very similar experiences and appalling treatment from management.

Only good part was the female staff were absolutely kind and incredible and really cared about what happened.

On another note, they charge things you didnt even do or get to your room or lie about the price. I was told a simple bikini wax was R180. They charged me over R1000 for it!!!

Très beau moment passé à l'hôtel Victoria. Nous avons été bien accueillis et pris en charge.
Les chambres situées face à l'océan offrent une vue magnifique. L'hôtel reste très propre et bien entretenu au fil des jours.
Le personnel est sympathique. Mention spéciale pour Arvin, qui s'est occupé de garder notre chambre propre et soignée tout au long du séjour, Marie Michèle notre représentante de Mautourco qui nous a proposés des excursions inoubliables, Bekail, le distributeur de serviettes qui a toujours le mot pour rire et enfin Ravi , qui prend vos commandes autour de la piscine toujours avec le sourire.
Je vous recommande cependant de prendre le all inclusive. Vous pourriez vite vous trouver limités et les alentours de l'hôtel ne proposent pas grand chose.
Les chambres sont un petit peu mal isolées mais restent impeccables. Si vous êtes friand de tennis, prenez vos balles avec, elles ne sont pas prêtées à l'hôtel.
Concernant le buffet, celui ci propose pour la majorité des plats locaux. Il peut paraître manquer de diversité.
Il y a également des restaurants à thème que je vous conseille de réserver dès votre arrivée. J'ai pu en tester 2: le restaurant de fruits de mer, très bon, et le restaurant dit italien, dont on ne retrouve malheureusement pas les plats incontournables italiens.
Pour conclure, très beau moment passé dans ce cadre magnifique.

Tout est parfait.
Accueil, hôtel propre, plage superbe
Les différents restaurants surtout celui aux fruits de mer Sont bons
Le Kids club service impeccable, les animatrices sont au top
Je vous conseille cet hôtel.

Schöne, weitläufige Anlage mit großem Pool, direkt am Strand

We didn't get the experience we paid for. First of all, when we asked for tap water at the buffet they gave us someone else's half empty bottle! We were forced to pay 120 rupees or almost 3 dollars us just so that we don't dehydrate. They rest of the drinks were also ridiculously expensive. One day, they served very thin crepes for 150 rupees! Worst thing is they didn't tell us the pancakes were free, instead they asked for our room number and charged us. The staff was also rude and laughed at us when we asked for tap water. The rooms where nice until the vent from the bathroom fell out and left a chunk of the roof on the floor. When we asked for them to clean it there was still bits of wood on the floor. The pool's bathrooms also smelled like pee, like a public bathroom. The buffet was also lacking, the desserts tasted like nothing because of them cutting budged corners. Some of the food was good. The gym was nice, except for them only allowing teens over 16 to work out. The resort also felt like a mall, with people trying to constantly sell you stuff. The pool table was broken and the staff took long to take our dirty plates back and clear tables for us to sit at