POMME DE MÂT

Je suis allé au restaurant Pomme de Mat pour un buffet opem. La nourriture n'était pas bonne. La laitue était amère. Le poulet n'était pas bien cuit et la plupart du menu était composé de bœuf. Les fruits étaient mous. Je m'attendais à mieux pour un hôtel 4 étoiles.

Fantastique

Unfortunately no -1 stars.
They took order for our pre dinner drinks and forgot one of them. This can totally happen to anyone, so we didnt mind.

For dinner, we had to wait for nearly 2 hours and had to ask several times when it was coming. Every 20mins they said it would come in 5mins max, it's cooking right now.

After around 1.30 hrs, when we said we would have to go as we were super hungry, they said they're cooking it now and coming. (Mind you, no bread until we asked and it was stale)

One friend who asked for a rare beef burger had a burnt one with really stale fries. Our food came at different times, was cold, undercooked. Even though we were really hungry, had to waste food as it was inedible.

Price was very expensive, which we really don't mind. However, no real apologies/no tokens for the bad service, they only said pas ti ena staff(no staff). Which we understand, however, when you pay for something, you expect a standard of food or service or stop taking guests if you know you can't deliver

Nos gustó mucho este restaurante al pie del waterfront. Excelente servicio y gastronomía deliciosa.

When you hear about Suffren in Port Louis you can only imagine the Best. If you park at caudan you arrive via a boat shuttle, decoration is nice. Then you sit and start to fall.

The poor waiter was overwhelmed it looked like they were understaffed even if we saw a lot of guys serving and managers were sitting inside.
The Bar forgot a drink from the start. Not a big deal but just adds up to the overall experience.
We sat and ordered. After few basic questions the waiters have no idea what they are serving. We waited 1h30 to get our food. We had to complain 3 times to get our food.
Mashed potato was as solid as a full potato.
Souris d'agneau was hard. Almost felt like octopus.
Beef burger was burnt and fries cold.
Beef tartare was cooked. Yes it is possible to cook the tartar wrong. Info for the suffren cook, it is supposed to be raw.

But very kind from the staff, as an apology we got a bowl of edamame with salt on it as a gift.

Shame.