KING FAHD PALACE ^{* * * * *}

j y travaille

First the positives: This hotel is very conveniently located in walking distance of many Embassies and international organizations in a nice seaside suburb of Dakar. Though a bit dark and dated inside, the hotel is set on lovely, expansive grounds perfect for breezy beachfront jogs, walks, or drinks. The gym is pretty well equipped with machines and weights and there is a hair, nail, and massage salon in the hotel along with car rental and several boutiques. Now the negatives: With the exception of 2 motivated staff, I found most of the personnel to be indifferent when it came to customer service. Most queries would get shrugged off with, "call reception." Line staff don't seem to be trained or motivated to find solutions. For example, I called room service to order a cappuccino. They said the espresso machine was broken. I pointed out I had just had a nice cappuccino for breakfast in the restaurant. However they were unwilling to walk to the restaurant to use the working espresso machine (which they could then charge for, unlike my free breakfast coffee). The room service also was not consistent. The first night I ordered a Croque Madame sandwich it was quite good. The second time, I got dry bread with no sauce! (see photo) Finally, I was not impressed with the cockroach calmly climbing on the breakfast table! (see photo)

C'est un grand hôtel bien placé aussi

Stayed there due to a canceled flight.
The place is huge, the room was and smelled humid, to the extent that the door would not close without a hard push

Breakfast and Lunch buffet were good though

The pool is under renovation, no water in it now

The hitel was understaffed, but might be due to the flight canceled, 100 people checking in Without notice

Magnifique