POINTE ISABELLE ^{* * *}

As other reviewers pointed out, the rooms are tiny. I was traveling solo and could barely move in my room.
Positives:
location is great. In the pedestrian area of Chamonix (you can still access by car up to 10:30am or if you call the staff) and conveniently located to ski bus stop in place Mont Blanc.

Negatives:
The list of positives stops here. I did not pay for the parking, but the Mont Blanc parking is a 5-minute walk and costs 21 per day. It's 1 euro more, but they charge for the time you stay. I was there for 4 days and I paid 54 euro. Also the hotel parking is very crammed, and was definitely happy with my choice
The room was generally clean, but on the first night, I found a good chunk of long dark hair in the shower
On my arrival the TV was not working. I pointed it out to the reception, and while they immediately sent someone up, the assistant just noted that the antenna cable had been disconnected, apologized, and left. The TV was repaired only on the last night. I also pointed out that the wifi was horrible (it kept disconnecting, meaning every 30 seconds irrespective of the device used), and I was told that it was just to send emails and should not expect more.
The other annoying thing was that the boots drying racks didn't work (I tested all the racks in the hope that I had just been unlucky the prior day in selecting a faulty one). I was not the only person complaining about this. They "officially" activate the system only at midnight, and certainly at 8am, it was off. I've been to many ski resorts but have never found such cheap behavior (also considering the price of the room)
I pointed all of this out and I was expecting at least a symbolic compensation: when I book a room and services are advertised, I expect to receive them since I'm paying for them and the money I give them doesn't have any issue.
The staff is polite, but I feel they are seasonal workers who do not care much.
I had other friends who go to Chamonix every year and told me that I should have been offered the Chamonix guest card. It was not mentioned by the reception, and I met my friends on the last day, so I didn't even bother asking
Lastly, check your bill. I was traveling solo but was charged taxes for two people. I pointed that out, and it was corrected. Mistakes can happen, but I'd advise still to check.

I rated two stars in relation to the rate. If it was cheaper, it would probably be a 3*, but I'd like to at least receive the services I pay for.

I'm not going back

Très convenable

Actually I am giving this low rating due to one reason. When I arrived the first day, the elevator was out of service so I had to carry my luggage which isn’t very lightweight to the 3rd floor.

Servizio annullamento pessimo. Nonostante la comunicazione di annullamento sia avvenuta con MOLTO TEMPO DI ANTICIPO rispetto alla data del soggiorno e nonostante le mie sollecite richieste, hanno riaffittato la stanza dopo pochi giorni, prendendosi il doppio importo, mio e del nuovo acquirente, senza fornire il minimo rimborso.

Entrée dans le restaurant pour déjeuner, le gars du bar nous a dis que c’était pas possible sur un ton très froid alors que son restaurant était à moitié vide… j’ai senti un malaise avec sa serveuse qui semblait étonné… nous n’avions pas de combinaison de ski Gucci ou Chanel et mon mari est basané c’est peut être ça ! Bref hyper désagréable
nous sommes aller à « l’atelier » l’accueil y a été très chaleureux !