KUBE HOTEL GASSIN ^{* * * * *}

I’m extremely disappointed with our stay at this hotel. From the beginning, there were issues. We weren’t able to check in until an hour after the advertised time, and once we finally got to our room, we encountered several problems — the bathroom door didn’t lock, and the towel heater didn’t work.

However, the most unacceptable part of our experience happened later that night. At 10 PM, the key scanner to our room completely stopped working. I reported the issue immediately before leaving the hotel for the evening. But when I returned, the situation had not been resolved. I approached Jerome, the only staff member on duty at the time, to explain that we were still locked out. Instead of assisting us calmly or professionally, he became defensive, drove off in a golf cart, and when we eventually found him outside our room, he physically pushed me and nearly ran me over — all of which I have on video.

This level of service is absolutely not what you’d expect from a hotel of this caliber. While other staff members I spoke to were kind and mentioned they were understaffed, this doesn’t excuse the way Jerome handled the situation. Being left locked out of our room late at night — despite raising the issue hours earlier — is unacceptable. The aggressive behavior and complete lack of apology made an already frustrating experience significantly worse.

If you’re traveling to Saint-Tropez, I strongly recommend looking elsewhere. The stress and lack of professionalism simply aren’t worth it.

I also noticed that they not only never cleaned our room, but 200€ was taken from my backpack. It’s just unbelievable.

We recently organized a trip for 20 friends to join us at the Kube St Tropez for almost a week. First, I must say the manager, Marie Joly, was absolutely phenomenal to work with. She helped coordinate our rooms, a welcome champagne toast and absolutely delicious kick off dinner (the chef is brilliant). Second, the concierge, Frederic Damato, made our life soooo much easier by organizing transportation for our group to various places including beach clubs like Nikki Beach and Verde, L’Opera, into town and the port to sail for the day. We never had to wait for the car services and they were flexible when our schedules changed due to having too much fun. (Thank you Frederic!!)
Our stay could not have been better, and even The property is beautiful. More beautiful in person than online. though we’ve been gone a week, we are still smiling. The breakfast was incredible, the attention to detail by the cleaning teams, the attentiveness of the bar staff near the pool, all was world class. Even the the location was great. Although it’s slightly outside of town, it was no big deal to walk (which we did numerous times) or obtain a hotel provided shuttle. I would give the Kube an extra star or rate them 11/10 if possible. (And all of our group wants to go back again in the future.)

We were not impressed at all with the accomodation - very small rooms - beds uncomfortable - linen quaity poor - pleasant stafe but soulless atmosphere - not what we expected for this price range

Loved the hotel & the room. My only issue was that the tub/shower malfunctioned. It was very difficult sometimes to change from tub filler to ghand shower & other tines it was easy. Same with the tub drain, it became very hard to allow the water to drain. The service at the pool bar was a little sow but other than that everything was divine.

Très bel hôtel globalement. mais un peu décevant.

Notre chambre était située dans une des maisons autour de la piscine principale de l'Hôtel, au 1er étage, avec balcon vue sur la piscine.
Tarif par nuit : 2500 €

Autant le dire tout de suite, les prestations de la chambre ne sont pas à la hauteur (Chambre relativement petite, une seule pièce, une seule vasque dans la salle de bain, et une douche à l'italienne uniquement)...
Autre point négatif, l'emplacement est un peu contraignant si vous souhaitez accéder à pied au centre de Saint-Tropez. il est à près de 2 km des établissement du port (Sénéquier par exemple). Environ 25mn de marche en logeant une route peu ombragée, très fréquentée par les voitures. L'hôtel dispose toutefois de navettes qui peuvent vous déposer ou vous récupérer à l'entrée de la ville, en principe disponibles sous 10 minutes ; mais dans les faits nous avons dû attendre plus de 40 minutes, par 40°C au bord de la route, avant que la navette arrive ...

Dans les points positifs : une magnifique piscine, un très bon petit déjeuner, des infrastructures extérieures de qualité, et un parking sous-terrain avec service de voiturier impeccable !

En résumé le rapport prix prestations de cet établissement n'est pas au niveau attendu. C'est dommage...