LA PLAGE BLANCHE

Just very disappointing and not worth the price we paid for the middle of summer. The price tag was comparable to four seasons and equivalent hotel but the service, specifically, was very disappointing.

The good:
- beautiful property which is well maintained.
- quiet and calm atmosphere
- good spa experience
- breakfast buffet was good.

The bad:
- feels like the whole hotel was just really poorly managed. Check in process was not smooth and a lot of details about the hotel were not explained properly. There has not been a single occasion over 3 days stay when our order at the beach club was delivered correctly - incorrect items, order was forgotten, order was delayed for 1 hour etc. Orders at the terrace also took 1 hour + for a salad and was still delivered messed up. We got the impression that a lot of people who worked there were people with very little service experience / kids back in town for the summer. Nothing wrong with that but when you charge such a price the expectation is much higher and that was very disappointing.
- you do not get any benefits really from being a hotel guest for booking of restaurants and the beach club. The beach club spots that you have to pay for get filled really quickly. Restaurant, as we found out when we sat down there, is pre-set menu only. It was one of the most disappointing pre-set menus I have ever had.
- breakfast is especially poorly managed. The system was first come first serve on one day and the next day we got kicked out of the seat we got because apparently it was given to someone else. The staff did not properly explain or provide alternative seating arrangement until we got visibly upset.
- the TV in our room didn’t work for most of our stay. WiFi was spotty. The cleaning was at random times sometimes as late as 4 pm. The mosquitoes made it impossible to stay on the outside patio.
- room floors were really cold with no carpet. We didn’t find any way to regulate the AC in the room which was kept quite cold during our stay.

Management wasn’t motivated to improve our experience in any way. It was just a lot of “sorry” and expectation that we just have to deal with all of that as is.

My advice - save your money and go somewhere else.

???? Château de Théoule – 4 Stars
If James Bond took a holiday, he’d probably book a suite here. Stunning sea views, yacht-spotting 24/7, and sunsets that deserve their own Netflix special. ???? The only mission I accepted? Total relaxation. A château worth storming—with flip-flops and sunscreen!

Wonderful service, gorgeous location. The concierge recommendations were perfect. Best view!!

Went in for cocktails. They were stunning. They even made me my fav one which was off menu. All in all an incredible experience. Best cocktails ever! ????

Un lieu magique ! Le Château de Théoule est un véritable bijou, entre mer et montagne. Le bâtiment est superbe, plein de charme et d’élégance, avec une vue à couper le souffle sur la baie de Cannes. Tout est pensé pour le confort et la détente : piscine, spa, jardins… L’ambiance est paisible, raffinée, et l’accueil chaleureux. On s’y sent vraiment privilégié. Une adresse d’exception pour un séjour inoubliable !