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avis_word HÔTEL SUISSE 不错
成员的意见HÔTEL SUISSE
3.7/5
58 通知
质量/价格比
地点
洁净度
设置/氛围
服务
以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于十月 2023
Just amazing! - Beautiful view of the seafront in Nice, close to the Old Town and Port Lympia- staff are lovely and the rooms are clean and comfortable
HÔTEL SUISSE
经理
16/10/2023 à14:47
Dear Mr. Johnson,
We would like to sincerely thank you for choosing to stay at the Hotel Suisse in Nice, and for taking the time to share your impressions with us. We are delighted that your stay was a success and that you gave our establishment an overall rating of 5/5.
We are delighted with your description of your experience. It is indeed a privilege to offer a magnificent view of the sea front in Nice, while being close to the old town and Port Lympia. Customer satisfaction is our priority, and it is gratifying to know that our team was able to provide you with attentive service and that our rooms lived up to your expectations in terms of cleanliness and comfort.
We would be delighted to welcome you back to the Hotel Suisse in Nice during your next stay in the region. Please do not hesitate to contact us for any future bookings or if you have any specific requirements. Your satisfaction is our greatest reward.
Once again, thank you for choosing to stay with us, and we look forward to welcoming you again soon.
Yours faithfully
Myriam Fernandes, Directrice Customer Relations
We would like to sincerely thank you for choosing to stay at the Hotel Suisse in Nice, and for taking the time to share your impressions with us. We are delighted that your stay was a success and that you gave our establishment an overall rating of 5/5.
We are delighted with your description of your experience. It is indeed a privilege to offer a magnificent view of the sea front in Nice, while being close to the old town and Port Lympia. Customer satisfaction is our priority, and it is gratifying to know that our team was able to provide you with attentive service and that our rooms lived up to your expectations in terms of cleanliness and comfort.
We would be delighted to welcome you back to the Hotel Suisse in Nice during your next stay in the region. Please do not hesitate to contact us for any future bookings or if you have any specific requirements. Your satisfaction is our greatest reward.
Once again, thank you for choosing to stay with us, and we look forward to welcoming you again soon.
Yours faithfully
Myriam Fernandes, Directrice Customer Relations
访问于十月 2023
Heureusement que la vue est palpitante! Le personnel engagé à sûrement perdu la parole. Le bonjour, au revoir, bonne soirée. Basique me diriez vous. Je pense qu'on a pas tous le même point de vu
HÔTEL SUISSE
经理
04/10/2023 à14:02
Bonjour Laura,
Nous tenons tout d'abord à vous remercier d'avoir pris le temps de partager vos commentaires avec nous. Nous sommes ravis que vous ayez apprécié la vue depuis notre hôtel Suisse à Nice.
Cependant, nous sommes profondément désolés d'apprendre que vous n'avez pas eu la meilleure expérience en ce qui concerne notre service. Nous nous excusons sincèrement si vous avez trouvé notre accueil en deçà de vos attentes. La satisfaction de nos clients est notre priorité absolue, et nous sommes déterminés à fournir un service de haute qualité à tous nos clients.
Nous prenons vos commentaires très au sérieux et nous allons immédiatement enquêter sur cette situation pour comprendre ce qui s'est passé et comment nous pouvons nous améliorer. Vos commentaires sont essentiels pour nous aider à nous améliorer et à garantir que tous nos clients bénéficient d'une expérience mémorable à l'hôtel Suisse.
Nous espérons que vous nous donnerez une autre chance de vous accueillir à l'avenir, et nous ferons de notre mieux pour vous offrir une expérience exceptionnelle, tant sur le plan de la vue que du service.
Nous vous remercions de votre compréhension et de votre précieux retour.
Cordialement, Myriam Fernandes, Directrice Customer Relations
Nous tenons tout d'abord à vous remercier d'avoir pris le temps de partager vos commentaires avec nous. Nous sommes ravis que vous ayez apprécié la vue depuis notre hôtel Suisse à Nice.
Cependant, nous sommes profondément désolés d'apprendre que vous n'avez pas eu la meilleure expérience en ce qui concerne notre service. Nous nous excusons sincèrement si vous avez trouvé notre accueil en deçà de vos attentes. La satisfaction de nos clients est notre priorité absolue, et nous sommes déterminés à fournir un service de haute qualité à tous nos clients.
Nous prenons vos commentaires très au sérieux et nous allons immédiatement enquêter sur cette situation pour comprendre ce qui s'est passé et comment nous pouvons nous améliorer. Vos commentaires sont essentiels pour nous aider à nous améliorer et à garantir que tous nos clients bénéficient d'une expérience mémorable à l'hôtel Suisse.
Nous espérons que vous nous donnerez une autre chance de vous accueillir à l'avenir, et nous ferons de notre mieux pour vous offrir une expérience exceptionnelle, tant sur le plan de la vue que du service.
Nous vous remercions de votre compréhension et de votre précieux retour.
Cordialement, Myriam Fernandes, Directrice Customer Relations
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访问于九月 2023
Great view, great location rooms v clean but a bit tired - that’s in the price
HÔTEL SUISSE
经理
18/09/2023 à12:20
Dear Jon Wooles,
Thank you for taking the time to leave your review of your stay at the Hotel Suisse Nice. We are delighted that you enjoyed the magnificent view and the privileged location of our establishment. Your satisfaction is our priority, and we are pleased that you found our rooms very clean.
We do take into consideration your comment about the somewhat dated state of some parts of the hotel. We are constantly improving our facilities to offer our guests an ever more pleasant experience. Your feedback is invaluable in helping us to identify areas where we can improve.
We look forward to welcoming you back to the Hotel Suisse Nice in the future, and are committed to providing you with an even better experience during your next stay.
Please do not hesitate to contact us directly if you have any further comments or specific concerns. Your feedback is important to us, and we are always listening to our customers to improve.
Yours sincerely
Myriam Fernandes, Directrice Customer Relations
Thank you for taking the time to leave your review of your stay at the Hotel Suisse Nice. We are delighted that you enjoyed the magnificent view and the privileged location of our establishment. Your satisfaction is our priority, and we are pleased that you found our rooms very clean.
We do take into consideration your comment about the somewhat dated state of some parts of the hotel. We are constantly improving our facilities to offer our guests an ever more pleasant experience. Your feedback is invaluable in helping us to identify areas where we can improve.
We look forward to welcoming you back to the Hotel Suisse Nice in the future, and are committed to providing you with an even better experience during your next stay.
Please do not hesitate to contact us directly if you have any further comments or specific concerns. Your feedback is important to us, and we are always listening to our customers to improve.
Yours sincerely
Myriam Fernandes, Directrice Customer Relations
访问于九月 2023
A friend and I stayed here YEARS ago. In fact, I remember that Charles and Di were getting married while we were there! It's odd but as young 20 somethings the idea of hitting the beach with topless French girls was much more appealing to us than watching some rich English guy with massive ears marry some English ditz with horrible taste in men.
The older gentleman at the front desk was very helpful. He recommended a beachfront restaurant, La Bouee, as an alternative to our choice from Frommer's and said to tell the wonderful lady owner that he'd sent us! I had the sole meuniere which is still one of the ten most memorable meals of my life.
I think he also gave us a massive discount as the price for a room with a view of the beach, breakfast, a balcony, two beds and an in-room bathroom (which was the exception in Europe in those days) was only $25, cheap even in 1981!
Our time in Nice was just a wonderful experience in hospitality from every native of Nice we met!
The older gentleman at the front desk was very helpful. He recommended a beachfront restaurant, La Bouee, as an alternative to our choice from Frommer's and said to tell the wonderful lady owner that he'd sent us! I had the sole meuniere which is still one of the ten most memorable meals of my life.
I think he also gave us a massive discount as the price for a room with a view of the beach, breakfast, a balcony, two beds and an in-room bathroom (which was the exception in Europe in those days) was only $25, cheap even in 1981!
Our time in Nice was just a wonderful experience in hospitality from every native of Nice we met!
HÔTEL SUISSE
经理
09/06/2023 à10:05
Dear James,
Thank you for sharing your experience with the us and the community!
We are glad to read that you benefit from the Delicious French cuisine and from one of the best see view of Nice.
I hope you have had a good return back home and hope having the opportunity to welcome you again in a near futur.
Sunny Regards, Myriam
Thank you for sharing your experience with the us and the community!
We are glad to read that you benefit from the Delicious French cuisine and from one of the best see view of Nice.
I hope you have had a good return back home and hope having the opportunity to welcome you again in a near futur.
Sunny Regards, Myriam
访问于八月 2023
服務態度極差 前台翻白眼說客人壞話 門口很多階台階沒有工作人員來拿行李 工作人員眼巴巴看着客人把行李抬上去走到他們前台????
访问于八月 2023
서비스 태도가 매우 열악합니다. 프론트 데스크가 눈을 굴리며 손님에 대해 나쁜 말을합니다. 문 앞에 계단이 많고 짐을 픽업하는 직원이 없습니다.
访问于八月 2023
サービス態度は非常に悪く、フロントデスクは目を丸くして宿泊客の悪口を言い、玄関の段差が多く、荷物を受け取るスタッフもいません。
访问于八月 2023
The service attitude is extremely poor. The front desk rolls their eyes and says bad things about the guests. There are many steps at the door and there is no staff to pick up the luggage.
访问于八月 2023
A bad hotel located in a good position.
There are long steps in front of reception, the concierge never helps you with carrying luggages. The rooms are extremely small even you cannot open two suitcases in the room. My room is at the end of corridor which has little sea view totally different from the sample pics on the hotel official website. When depositing luggage, the concierge will complain it is too heavy. Very bad experience and will not come the next time!
There are long steps in front of reception, the concierge never helps you with carrying luggages. The rooms are extremely small even you cannot open two suitcases in the room. My room is at the end of corridor which has little sea view totally different from the sample pics on the hotel official website. When depositing luggage, the concierge will complain it is too heavy. Very bad experience and will not come the next time!
HÔTEL SUISSE
经理
24/08/2023 à14:19
Dear Yifu Chen,
Thank you for choosing our hotel for your recent stay and we apologise for any inconvenience you may have experienced. Your return is extremely valuable to us as it helps us to identify areas for improvement.
We sincerely regret that the size of the rooms did not meet your expectations and that the view was not what you had anticipated from our website. Your comments have prompted us to review our communication and ensure that the information we provide to guests is as accurate as possible.
Regarding baggage assistance, we understand that there has been a misunderstanding. We would like to clarify that we do not have a dedicated concierge or porter, but our receptionists are always willing to help our guests with their luggage whenever possible. We apologise if this was not clear or if there were times when assistance was not as available as desired.
We take your feedback to heart and will strive to improve our services to make your next stay more enjoyable. If you choose to give us another chance in the future, we will do our best to provide you with an experience that meets your expectations.
Once again, we thank you for sharing your concerns with us and look forward to the opportunity to regain your trust.
Yours sincerely
Myriam Fernandes,
Customer Relations Manager
Thank you for choosing our hotel for your recent stay and we apologise for any inconvenience you may have experienced. Your return is extremely valuable to us as it helps us to identify areas for improvement.
We sincerely regret that the size of the rooms did not meet your expectations and that the view was not what you had anticipated from our website. Your comments have prompted us to review our communication and ensure that the information we provide to guests is as accurate as possible.
Regarding baggage assistance, we understand that there has been a misunderstanding. We would like to clarify that we do not have a dedicated concierge or porter, but our receptionists are always willing to help our guests with their luggage whenever possible. We apologise if this was not clear or if there were times when assistance was not as available as desired.
We take your feedback to heart and will strive to improve our services to make your next stay more enjoyable. If you choose to give us another chance in the future, we will do our best to provide you with an experience that meets your expectations.
Once again, we thank you for sharing your concerns with us and look forward to the opportunity to regain your trust.
Yours sincerely
Myriam Fernandes,
Customer Relations Manager
访问于八月 2023
立地も良く、景色も綺麗です????
访问于八月 2023
Good location, beautiful view ????
访问于八月 2023
位置好，景色超美????
访问于八月 2023
위치도 좋고 뷰도 좋아요 ????
访问于八月 2023
직원분들이 매우 친절했습니다.
다만 체크인이 늦어져 2층이었는데 나무가 왼쪽 바다를 가리네요.
객실은 조금 좁지만 뷰기 너무 멋집니다.
니스 해변과 올드 니스로 바로 연결되어 있습니다.
다만 체크인이 늦어져 2층이었는데 나무가 왼쪽 바다를 가리네요.
객실은 조금 좁지만 뷰기 너무 멋집니다.
니스 해변과 올드 니스로 바로 연결되어 있습니다.
HÔTEL SUISSE
经理
14/08/2023 à13:35
김경만 님 안녕하세요,
에어비앤비에 머무르며 보내주신 따뜻한 말씀에 감사드립니다. 저희 팀이 따뜻한 환영을 드릴 수 있어서 기쁘게 생각합니다.
체크인 시간이 다소 지연된 점 사과드립니다. 양해해 주셔서 감사합니다.
객실 크기에도 불구하고 탁 트인 전망을 즐기셨다니 기쁘게 생각합니다. 니스 해변과 올드 니스로 바로 연결되는 것은 저희 위치의 자산 중 하나입니다.
저희 호텔을 선택해 주셔서 다시 한 번 감사드립니다. 앞으로도 다시 찾아 뵐 수 있기를 바랍니다.
당신의 충실한, 미리암
에어비앤비에 머무르며 보내주신 따뜻한 말씀에 감사드립니다. 저희 팀이 따뜻한 환영을 드릴 수 있어서 기쁘게 생각합니다.
체크인 시간이 다소 지연된 점 사과드립니다. 양해해 주셔서 감사합니다.
객실 크기에도 불구하고 탁 트인 전망을 즐기셨다니 기쁘게 생각합니다. 니스 해변과 올드 니스로 바로 연결되는 것은 저희 위치의 자산 중 하나입니다.
저희 호텔을 선택해 주셔서 다시 한 번 감사드립니다. 앞으로도 다시 찾아 뵐 수 있기를 바랍니다.
당신의 충실한, 미리암
访问于八月 2023
As fotos no site não estão correspondente ao quarto do hotel! O hotel é velho, a varanda é uma sacada que não se pode colocar uma cadeira. A cama é pequena. O ar condicionado desliga sozinho não mantém a temperatura. Muito caro para o que é, um hotel da linha do Íbis com preço de 4 estrelas. Decepcionante
HÔTEL SUISSE
经理
09/08/2023 à10:23
Prezada Luiza,
Primeiramente, gostaríamos de agradecê-lo por ter escolhido nosso hotel para sua estada. Lamentamos muito saber que sua experiência não correspondeu às suas expectativas e que você classificou sua estadia como 1/5.
Lamentamos sinceramente que as fotos em nosso site não sejam representativas do quarto em que você se hospedou. Infelizmente, não podemos representar todos os quartos do hotel. Levamos em conta seu comentário e trabalharemos para melhorar esse ponto.
Com relação à qualidade de nosso hotel, de fato oferecemos uma variedade de quartos com configurações diferentes, sendo alguns mais espaçosos do que outros. Lamentamos que o tamanho do quarto e a varanda não tenham lhe agradado.
Observamos seus comentários sobre o ar-condicionado. É lamentável saber que ele não funcionou corretamente durante sua estada, causando desconforto com a temperatura no quarto. Analisaremos essa situação minuciosamente para evitar qualquer inconveniente futuro para nossos hóspedes.
Também entendemos sua preocupação com os preços. Fazemos o possível para oferecer um valor justo aos nossos hóspedes, levando em conta todos os aspectos de sua experiência. No entanto, levaremos em consideração seus comentários sobre esse ponto.
Com relação à sua comparação com outros hotéis, gostaríamos de enfatizar que nos esforçamos para oferecer um serviço e uma experiência exclusivos para nossos hóspedes, com ênfase na qualidade do serviço e no conforto.
Pedimos desculpas por qualquer inconveniente que possa ter ocorrido durante sua estada. Sua satisfação é muito importante para nós e esperamos ter a oportunidade de recebê-lo novamente no futuro para oferecer uma experiência que atenda plenamente às suas expectativas.
Se tiver algum comentário ou preocupação adicional, não hesite em entrar em contato conosco diretamente. Estamos aqui para ouvir e melhorar constantemente nosso serviço.
Atenciosamente, Myriam
Primeiramente, gostaríamos de agradecê-lo por ter escolhido nosso hotel para sua estada. Lamentamos muito saber que sua experiência não correspondeu às suas expectativas e que você classificou sua estadia como 1/5.
Lamentamos sinceramente que as fotos em nosso site não sejam representativas do quarto em que você se hospedou. Infelizmente, não podemos representar todos os quartos do hotel. Levamos em conta seu comentário e trabalharemos para melhorar esse ponto.
Com relação à qualidade de nosso hotel, de fato oferecemos uma variedade de quartos com configurações diferentes, sendo alguns mais espaçosos do que outros. Lamentamos que o tamanho do quarto e a varanda não tenham lhe agradado.
Observamos seus comentários sobre o ar-condicionado. É lamentável saber que ele não funcionou corretamente durante sua estada, causando desconforto com a temperatura no quarto. Analisaremos essa situação minuciosamente para evitar qualquer inconveniente futuro para nossos hóspedes.
Também entendemos sua preocupação com os preços. Fazemos o possível para oferecer um valor justo aos nossos hóspedes, levando em conta todos os aspectos de sua experiência. No entanto, levaremos em consideração seus comentários sobre esse ponto.
Com relação à sua comparação com outros hotéis, gostaríamos de enfatizar que nos esforçamos para oferecer um serviço e uma experiência exclusivos para nossos hóspedes, com ênfase na qualidade do serviço e no conforto.
Pedimos desculpas por qualquer inconveniente que possa ter ocorrido durante sua estada. Sua satisfação é muito importante para nós e esperamos ter a oportunidade de recebê-lo novamente no futuro para oferecer uma experiência que atenda plenamente às suas expectativas.
Se tiver algum comentário ou preocupação adicional, não hesite em entrar em contato conosco diretamente. Estamos aqui para ouvir e melhorar constantemente nosso serviço.
Atenciosamente, Myriam
访问于七月 2023
아이러브니스쪽에 있는 호텔. 뷰가 이 호텔의 알파이자 오메가다. 리모델링을 해서인지 화장실도 괜찮고 침대도 푹신하지만 가격대비 숙소 컨디션을 생각하면... 근데 뷰 하나로 모든걸 밀어버리는 그런 느낌.
HÔTEL SUISSE
经理
02/08/2023 à13:43
김준영님께 감사드립니다,
시간을 내어 호텔 이용 후기를 남겨주셔서 감사합니다. 고객님의 피드백에 진심으로 감사드립니다.
저희 호텔에 머무시는 동안 아름다운 경치를 즐기셨다는 소식을 듣게 되어 기쁘게 생각합니다. 저희 팀은 고객이 기억에 남는 경험을 할 수 있도록 최선을 다하고 있으며, 경치가 숙박에 큰 영향을 미쳤다니 기쁘게 생각합니다.
리노베이션된 시설에 대한 고객님의 의견과 관련하여 욕실이 기대에 부응하고 침대가 편안하셨다는 점을 알게 되어 기쁘게 생각합니다. 저희는 투숙객에게 편안하고 쾌적한 환경을 제공하는 데 자부심을 가지고 있습니다.
가격 및 전반적인 숙박 조건에 대한 고객님의 피드백을 소중히 받겠습니다. 저희는 서비스와 상품을 개선하기 위해 지속적으로 노력하고 있으며, 여러분의 의견은 이러한 노력에 큰 도움이 됩니다.
다시 한 번 저희 호텔을 선택해 주셔서 감사드리며, 곧 다시 방문해 주셔서 즐거운 시간을 보내시기 바랍니다. 개선되었으면 하는 사항이 있으시면 언제든지 고객 서비스 팀에 직접 연락해 주시기 바랍니다.
안부 인사, 마이리암
시간을 내어 호텔 이용 후기를 남겨주셔서 감사합니다. 고객님의 피드백에 진심으로 감사드립니다.
저희 호텔에 머무시는 동안 아름다운 경치를 즐기셨다는 소식을 듣게 되어 기쁘게 생각합니다. 저희 팀은 고객이 기억에 남는 경험을 할 수 있도록 최선을 다하고 있으며, 경치가 숙박에 큰 영향을 미쳤다니 기쁘게 생각합니다.
리노베이션된 시설에 대한 고객님의 의견과 관련하여 욕실이 기대에 부응하고 침대가 편안하셨다는 점을 알게 되어 기쁘게 생각합니다. 저희는 투숙객에게 편안하고 쾌적한 환경을 제공하는 데 자부심을 가지고 있습니다.
가격 및 전반적인 숙박 조건에 대한 고객님의 피드백을 소중히 받겠습니다. 저희는 서비스와 상품을 개선하기 위해 지속적으로 노력하고 있으며, 여러분의 의견은 이러한 노력에 큰 도움이 됩니다.
다시 한 번 저희 호텔을 선택해 주셔서 감사드리며, 곧 다시 방문해 주셔서 즐거운 시간을 보내시기 바랍니다. 개선되었으면 하는 사항이 있으시면 언제든지 고객 서비스 팀에 직접 연락해 주시기 바랍니다.
안부 인사, 마이리암
访问于七月 2023
방은 작지만 매우 편리함
访问于七月 2023
部屋は狭いですが、とても便利です
访问于七月 2023
房間偏小，但是很方便
访问于七月 2023
Room is small, but very convenient
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访问于七月 2023
Amazing views
HÔTEL SUISSE
经理
02/08/2023 à13:19
Dear Nick,
Thank you for taking the time to share your wonderful review of our hotel! We are delighted to hear that you had an amazing experience and enjoyed the breathtaking views.
Your kind words motivate and inspire us to continue providing exceptional service and memorable stays for all our guests. We truly appreciate your 5-star rating and your recommendation.
Should your travels bring you back to our area, we would be thrilled to welcome you again and offer you another fantastic stay with us.
Thank you for choosing our hotel, and we look forward to serving you in the future.
Warm regards,
Thank you for taking the time to share your wonderful review of our hotel! We are delighted to hear that you had an amazing experience and enjoyed the breathtaking views.
Your kind words motivate and inspire us to continue providing exceptional service and memorable stays for all our guests. We truly appreciate your 5-star rating and your recommendation.
Should your travels bring you back to our area, we would be thrilled to welcome you again and offer you another fantastic stay with us.
Thank you for choosing our hotel, and we look forward to serving you in the future.
Warm regards,
访问于七月 2023
Aussicht Top, Frühstück Flop (Aufenthalt in Julie 2020).
Plus: Hotelkategorie 3,5-4 Sterne! Top-Ausblick, zentrale Lage, gut schallisolierte Fenster.
Minus: Sehr kleine Zimmer und Badezimmer, Knopf und Haare von den Vorgängern lage noch in muffigem Kleiderschrank, Badezimmer schmuddelig, Frühstück und Personal waren eine absolute Katastrophe, keine Parkplätze neben dem Hotel vorhanden, das Personal sprach schlechtes Englisch. In der Beschreibung stand „ privater Strand“, auch eine absolute Enttäuschung, überteuerte Liegenpreise (28 Euro für 2 Liegen am Kiesstrand).
Plus: Hotelkategorie 3,5-4 Sterne! Top-Ausblick, zentrale Lage, gut schallisolierte Fenster.
Minus: Sehr kleine Zimmer und Badezimmer, Knopf und Haare von den Vorgängern lage noch in muffigem Kleiderschrank, Badezimmer schmuddelig, Frühstück und Personal waren eine absolute Katastrophe, keine Parkplätze neben dem Hotel vorhanden, das Personal sprach schlechtes Englisch. In der Beschreibung stand „ privater Strand“, auch eine absolute Enttäuschung, überteuerte Liegenpreise (28 Euro für 2 Liegen am Kiesstrand).
HÔTEL SUISSE
经理
02/08/2023 à13:47
Lieber Gabriel,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen während Ihres Aufenthaltes entstanden sind. Ihr Feedback ist für uns von größter Bedeutung, da es uns hilft, Bereiche zu identifizieren, in denen wir uns verbessern können.
Wir freuen uns, dass Ihnen einige Aspekte Ihres Aufenthalts gefallen haben, wie z. B. die Aussicht von oben, die zentrale Lage und die schallisolierten Fenster. Wir bedauern jedoch sehr, dass die Größe Ihres Zimmers und des Badezimmers nicht Ihren Erwartungen entsprach. Wir verstehen, dass Ihnen Ihr Komfort während Ihres Aufenthalts wichtig ist, und wir werden prüfen, wie wir das Zimmer und das Bad verbessern können.
Wir entschuldigen uns auch aufrichtig für die Probleme mit der Sauberkeit im Kleiderschrank. Dies ist inakzeptabel und wir werden dafür sorgen, dass unser Housekeeping-Team seine Aufgaben sorgfältiger wahrnimmt, um solche Situationen in Zukunft zu vermeiden.
Es tut uns auch leid, dass Sie mit dem Frühstück und dem Personal nicht zufrieden waren. Außergewöhnlicher Service ist das Herzstück unserer Werte, und wir werden dies mit unserem Team ansprechen, um sicherzustellen, dass wir unsere hohen Standards für Service und Gastfreundschaft beibehalten.
Was die Parkplätze betrifft, so wissen wir, wie wichtig bequeme Parkplätze für unsere Gäste sind. Auch wenn wir keinen eigenen Parkplatz neben dem Hotel haben, werden wir nach Möglichkeiten suchen, unseren Gästen bequemere Parkmöglichkeiten zu bieten.
Wir entschuldigen uns auch für die Schwierigkeiten, die Sie bei der Kommunikation mit unseren Mitarbeitern hatten. Wir werden dies zum Anlass nehmen, unser Sprachtraining weiter zu verbessern, damit wir alle unsere Gäste besser bedienen können.
Wir entschuldigen uns für etwaige Missverständnisse bezüglich unserer Beschreibung des "Privatstrandes". Um weitere Enttäuschungen zu vermeiden, weisen wir darauf hin, dass es sich um eine Partnerschaft handelt. Wir leiten Ihr Feedback dann an das Team weiter.
Wir möchten uns nochmals für die Unannehmlichkeiten entschuldigen, die Sie während Ihres Aufenthaltes hatten. Wir werden Ihr Feedback an unser Team weiterleiten und die notwendigen Schritte unternehmen, um unsere Dienstleistungen und Einrichtungen zu verbessern. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihnen zu zeigen, wie wir uns bemühen, Ihren Aufenthalt noch angenehmer zu gestalten.
Sollten Sie weitere Anliegen oder Fragen haben, können Sie sich gerne direkt an uns wenden.
Mit freundlichen Grüßen, Myriam
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen während Ihres Aufenthaltes entstanden sind. Ihr Feedback ist für uns von größter Bedeutung, da es uns hilft, Bereiche zu identifizieren, in denen wir uns verbessern können.
Wir freuen uns, dass Ihnen einige Aspekte Ihres Aufenthalts gefallen haben, wie z. B. die Aussicht von oben, die zentrale Lage und die schallisolierten Fenster. Wir bedauern jedoch sehr, dass die Größe Ihres Zimmers und des Badezimmers nicht Ihren Erwartungen entsprach. Wir verstehen, dass Ihnen Ihr Komfort während Ihres Aufenthalts wichtig ist, und wir werden prüfen, wie wir das Zimmer und das Bad verbessern können.
Wir entschuldigen uns auch aufrichtig für die Probleme mit der Sauberkeit im Kleiderschrank. Dies ist inakzeptabel und wir werden dafür sorgen, dass unser Housekeeping-Team seine Aufgaben sorgfältiger wahrnimmt, um solche Situationen in Zukunft zu vermeiden.
Es tut uns auch leid, dass Sie mit dem Frühstück und dem Personal nicht zufrieden waren. Außergewöhnlicher Service ist das Herzstück unserer Werte, und wir werden dies mit unserem Team ansprechen, um sicherzustellen, dass wir unsere hohen Standards für Service und Gastfreundschaft beibehalten.
Was die Parkplätze betrifft, so wissen wir, wie wichtig bequeme Parkplätze für unsere Gäste sind. Auch wenn wir keinen eigenen Parkplatz neben dem Hotel haben, werden wir nach Möglichkeiten suchen, unseren Gästen bequemere Parkmöglichkeiten zu bieten.
Wir entschuldigen uns auch für die Schwierigkeiten, die Sie bei der Kommunikation mit unseren Mitarbeitern hatten. Wir werden dies zum Anlass nehmen, unser Sprachtraining weiter zu verbessern, damit wir alle unsere Gäste besser bedienen können.
Wir entschuldigen uns für etwaige Missverständnisse bezüglich unserer Beschreibung des "Privatstrandes". Um weitere Enttäuschungen zu vermeiden, weisen wir darauf hin, dass es sich um eine Partnerschaft handelt. Wir leiten Ihr Feedback dann an das Team weiter.
Wir möchten uns nochmals für die Unannehmlichkeiten entschuldigen, die Sie während Ihres Aufenthaltes hatten. Wir werden Ihr Feedback an unser Team weiterleiten und die notwendigen Schritte unternehmen, um unsere Dienstleistungen und Einrichtungen zu verbessern. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihnen zu zeigen, wie wir uns bemühen, Ihren Aufenthalt noch angenehmer zu gestalten.
Sollten Sie weitere Anliegen oder Fragen haben, können Sie sich gerne direkt an uns wenden.
Mit freundlichen Grüßen, Myriam
访问于六月 2023
Fantastic location! Right near old town and at the top of the boulevard. Great views. Friendly staff. I enjoyed my stay.
HÔTEL SUISSE
经理
23/06/2023 à14:27
Chère Mme Fraser,
Merci beaucoup d'avoir pris le temps de nous laisser un avis ! Nous sommes ravis que vous ayez apprécié votre séjour chez nous.
Nous sommes en effet fiers de notre situation privilégiée, qui vous permet de profiter pleinement de la proximité de la vieille ville et de la vue imprenable sur la Baie des Anges.
Notre équipe est toujours dédiée à fournir un service amical et accueillant à nos clients, nous sommes donc ravis d'apprendre que vous avez trouvé notre personnel accueillant. Votre confort et votre satisfaction sont nos priorités.
Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite. Merci encore pour vos aimables paroles et d'avoir choisi notre établissement.
Cordialement, Myriam
Merci beaucoup d'avoir pris le temps de nous laisser un avis ! Nous sommes ravis que vous ayez apprécié votre séjour chez nous.
Nous sommes en effet fiers de notre situation privilégiée, qui vous permet de profiter pleinement de la proximité de la vieille ville et de la vue imprenable sur la Baie des Anges.
Notre équipe est toujours dédiée à fournir un service amical et accueillant à nos clients, nous sommes donc ravis d'apprendre que vous avez trouvé notre personnel accueillant. Votre confort et votre satisfaction sont nos priorités.
Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite. Merci encore pour vos aimables paroles et d'avoir choisi notre établissement.
Cordialement, Myriam
访问于六月 2023
Location is great!
Staff was friendly!
Room was clean!
BUT since it’s next to the beach and the iconic sign, you should expect musics at late night. If you like to sleep early and prefer a quiet evening, I’d highly suggest you book other hotels.
Staff was friendly!
Room was clean!
BUT since it’s next to the beach and the iconic sign, you should expect musics at late night. If you like to sleep early and prefer a quiet evening, I’d highly suggest you book other hotels.
HÔTEL SUISSE
经理
23/06/2023 à14:28
Dear Mister Roger,
Thank you for your feedback about our location, friendly staff, and clean rooms. We appreciate your positive comments. We understand that being situated near the beach and the iconic sign comes with its own set of advantages and disadvantages.
While we strive to provide a pleasant and comfortable experience for all our guests, it is important to note that our proximity to the beach and popular landmarks means that there may be occasional late-night music events or activities in the vicinity. We apologize if this caused any inconvenience or disrupted your sleep.
We value our guests' comfort and satisfaction, and we understand that different individuals have different preferences when it comes to their accommodation. For guests who prioritize a quiet and early sleep, we recommend considering alternative hotels that are situated in quieter areas away from the beach and iconic sign.
Once again, we appreciate your feedback and will continue to work towards providing an enjoyable experience for all our guests. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to have the opportunity to welcome you back in the future under different circumstances.
Best Regards, Myriam
Thank you for your feedback about our location, friendly staff, and clean rooms. We appreciate your positive comments. We understand that being situated near the beach and the iconic sign comes with its own set of advantages and disadvantages.
While we strive to provide a pleasant and comfortable experience for all our guests, it is important to note that our proximity to the beach and popular landmarks means that there may be occasional late-night music events or activities in the vicinity. We apologize if this caused any inconvenience or disrupted your sleep.
We value our guests' comfort and satisfaction, and we understand that different individuals have different preferences when it comes to their accommodation. For guests who prioritize a quiet and early sleep, we recommend considering alternative hotels that are situated in quieter areas away from the beach and iconic sign.
Once again, we appreciate your feedback and will continue to work towards providing an enjoyable experience for all our guests. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to have the opportunity to welcome you back in the future under different circumstances.
Best Regards, Myriam
访问于六月 2023
Our room wasn’t completely clean when we arrived... There were stains on the toilet. The location is gorgeous but there are other nicer places you could find for the price.
HÔTEL SUISSE
经理
19/06/2023 à11:50
Dear Nitin Dua,
Thank you for commenting on your stay at the Hotel Suisse in Nice.
I take good note of your comment about the stains on the toilets. I sincerely apologize, this point is one of the most important for us, this is not usual, I will check what happened.
We are nevertheless delighted that the view from your room met your expectations.
Yours sincerely, Myriam
Thank you for commenting on your stay at the Hotel Suisse in Nice.
I take good note of your comment about the stains on the toilets. I sincerely apologize, this point is one of the most important for us, this is not usual, I will check what happened.
We are nevertheless delighted that the view from your room met your expectations.
Yours sincerely, Myriam
访问于六月 2023
Although I didn’t live here, I still want to praise the Manager Frank Pivcrt and one staff Alessandro because of their great attitude and help me to find my lost airpods (I am not sure the name is right since I cannot distinguish the letters). When I was in the Colline du Chateau, one of my airpods fall into the roof of this hotel. And when I search the other places where belonging to the park, I didn’t find it. My Searching app also showed the airpods is near me, meanwhile, an old gentleman was telling me that my airpods might fall into the Suisse Hotel and suggested my to the reception to ask for help. When my friends and I come to the reception, one staff called Yves told me that “he cannot access to this roof”. Then he asked me which room did I live, I told him that I am sorry I didn’t live here. He began to ignore us and when we asked him that who can access to there, he did not answer it. At the same time, his colleague Alessandro came and went upstairs to help me to find my airpods. When my friend playing the phone, and Yves started to angering and pointing at my friends, said:” you cannot film me!” BUT THE PROBLEM IS MY FRINED DIDNOT TAKE ANY PHOTOS. Then she showed the phone to Yves to prove that she just chatting. After a few minutes, he came to my friend and yelling with covering his name card:” You cannot film here, you need get out of here because you don’t live here. you are not allowed in here.” WE WERE SO SHOCKED!! He is so rude and he looks like want to attack my friend. It is unbelievable. And he didn’t apologize for my friend until now. I just want to tell any guests who have lived here or is going to live here, please stay away from Yves. I suspect that he is a racist because we are Asian. Anyway, I want to express my thanks to the manager and Alessandro. They took me to the rooftop and help me to find my airpods. I know this is my problem and I didn’t expect I can find it, I just want to try it. But I am so angering with Yves’s attitude. Hope every guests be careful with him.
访问于六月 2023
이곳에서 4박을 했습니다. 바다가 한눈에 들어오는 호텔의 위치는 매우 좋습니다. 그러나 동시에 길가에 있기 때문에 1박 또는 2박, 옆에 사람들이 있습니다. 새벽 3~4시까지 도로가 시끄러웠습니다. 어쩔 수 없습니다!근데 기가 막힌 건 격일로 방을 예약하면 가격차이가 반 이상 나간다는 겁니다.호텔 조식은 매우 평범하지만 서비스 직원들은 웃고 있습니다 어느 날 오후에 방으로 돌아왔을 때 청소 직원이 제 창문을 활짝 열어주어 안전에 조금 영향을 미쳤습니다 밤에 모기가 많았습니다
HÔTEL SUISSE * * * *
最擅长 好的 附近
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We would like to thank you for choosing the Hotel Suisse in Nice for your stay. Your opinion is important to us and we are grateful that you have taken the time to share your comments.
We are sorry to hear that your experience did not live up to your expectations. We understand the importance of having reliable Wi-Fi and some essential amenities to make your stay more comfortable.
With regards to Wi-Fi, we are constantly striving to improve our services and will take steps to resolve this technical issue. We apologise for any inconvenience this may have caused during your stay.
Regarding the umbrellas in the lobby, we take note of your suggestion. We are always looking to improve our facilities and meet the needs of our guests.
We hope that despite these inconveniences, you were able to enjoy your stay in Nice and our hotel. Your feedback is valuable to us as it helps us to improve and offer a better and more enjoyable experience to our guests.
We would love to have the opportunity to welcome you back to the Hotel Suisse in Nice in the near future and offer you an experience that meets all your expectations.
Yours faithfully
Myriam Fernandes, Directrice Customer Relations