ZUMA

مكان جميل جدا و الأكل لذيذ و يستاهل الزيارة

I had a late lunch at Zuma Cannes, and while it started out nicely with great service, things quickly took a turn that left a bad impression. We ordered a bottle of ginger ale and left little bit on our table when we stepped out to the terrace. When we came back, the bottle was gone. We mentioned it to another server — a blonde woman with curly hair — who said she’d call the manager.

A man came over (supposedly the manager) and, instead of replacing the bottle, he opened a new one and poured only a quarter into a glass, saying that’s how much we had left. He then walked away without any further courtesy or explanation.

The same blonde server then came back (not our original waiter) and we asked if that was really the manager. She said yes, took away the dessert menu without asking, and left. When we called her back and mentioned we hadn’t finished choosing dessert, she returned with the menu in a noticeably rude and rushed manner. When we told her this behavior was unprofessional and by far the worst service we’ve received at Zuma, she responded sarcastically with “Good” and walked away.

My wife went directly to the reception to report what happened. Thankfully, a director came, listened to us, apologized sincerely, and offered a new bottle of ginger ale and a complimentary chocolate fondant, which we appreciated.

This experience was very disappointing, especially given Zuma’s reputation. While the director’s apology helped, the earlier attitude and lack of respect from the staff were shocking and unacceptable for a place of this caliber.

Had an amazing night over here. Food was top class, staff was extremely accomodating and the music was lovely!

Модно, стабильно хорошо, красиво, наряжаться нужно вечером, обязывает место помыть голову и расчесаться) Дубайский вайб, на этой же территории еще рядом рестораны которые бронировать сильно заранее.

Просторно и красивый вид.Уделяют много внимания клиенту,хорошо ориентируются в меню.Очень понравилась свинина в соусе,советую.Цены конечно кусаются,порции не большие, как в нобу.Но зайти можно,удобное расположение,рядом другие известные рестораны