LA PETITE PLAGE BIARRITZ

Emplacement remarquable mais service désastreux. Le patron est même très limite dans son attitude (comportement 100% transactionnel - ne rien attendre sur l expérience client)

Venue hier soir de passage dans le coin. Accueil qui laisse à désirer. Une hôtesse avec son téléphone avant de se rendre compte que nous étions devant elle. Souriante mais pas professionnelle.
Nous demandons l'extérieur mais pas de place, nous avons finis à l'intérieur.
Serveuse très sympathique, naturel et assez rigolote. (Nancy)
Nous avons apprécié le moment avec elle.
La cuisine vraiment bonne. Juste la garniture à 6 euros pour un mini bol c'est pas assez.
Le cadre est magnifique je recommande malgré quelques petits point à améliorer.

Le cadre est magnifique, la nourriture est très bonne. Notre serveuse Nancy était très agréable. Dommage que le gérant règle ses comptes devant les clients ceci n'est pas très professionnel.

Petit coup de cœur pour ce restaurant à la vue splendide sur le rocher de la vierge ! Une adresse à faire sur Biarritz !
Service et cuisine impeccable , moment très agréable ! On recommande :)

We visited this restaurant for lunch as a group of five friends. When we approached the restaurant, our first question was about AC given the temperature outside, 32 C. We received a positive response and happily entered the place. Above a few tables we noticed big fans, and it felt fine in these areas. But we were demanded to take just one specific table ("because this is the only one for five") next to the bar with no fans above it. A few minutes later I literally started suffocating, as I have a health condition which doesn't allow me to be in a hot space. But fortunately, as we thought, we noticed a couple of big AC units above the bar and asked the manager to start them. Here comes the "best part" of our experience in this place. The manager said, No. We asked, why, and he, in a very rude way, said that "he was not prepared to spend money on electricity just because of us". No reasons that "just we" are customers helped, and no AC was ever switched. The manager was not only rude but also loud, so at least half of his very young staff heard it all. Until we finished the meal, he never apologized, never offered to move us to another table with the fan although it remained vacant during 80 minutes that we spent there. In my long enough life I have never been treated like this in a public place which is supposed to provide service. This is absolutely unacceptable and I would ask the administration of the restaurant to respond to this accordingly.

To be fair, our waitress Nancy was polite and efficient enough, and it felt she was embarassed with what was happening but of course, she never said anything ... against the boss. What a shame to have such a manager.

The food was tasty and well cooked. The only problem was a very long waiitng time betweek the starters and the main course. The drinks were also nicely done. But our mood was spoiled for the rest of the day...