广告
广告
avis_word NEW HOTEL OPÉRA 巴黎
成员的意见NEW HOTEL OPÉRA
3.5/5
46 通知
质量/价格比
地点
洁净度
设置/氛围
服务
以下评分和评论反映的是会员的主观意见,而非 The Little Witty 的观点。
NEW HOTEL OPÉRA * * *

最擅长 巴黎 附近
广告
Très bon emplacement.
Nous convenait totalement
The only thing that could be improved is the perfuming of the room: please dont do this.
I stayed at this hotel for 6 nights and please please avoid this hotel. The only reason why I booked this hotel was because they stated they had a mini bar (fridge) which they did not. When I talked to the employee, they said that is not their business. And this hotel is outdated and very old. There were stains on the walls, chipped paintings, and water leak stains. And here is where I got really frustrated. The first day, I found out that they charged me twice for the hotel. So I asked the employee at the counter to resolve this issue. I sent the hotel the screenshot of the transaction and he said he would send it to his manager. The next day I go up to the counter, there was a different person. When I explained the whole situation, he said nobody sent an email to the manager and no note was left. So I went through the same process again. After two days, I go up to the counter again and there was a new person again. So I explained to him again and he said no email was sent and no note was left. After going through this process 3 times, I got really frustrated. I am back home now and this has still not been resolved. I emailed them 5 times already and got no reply. I travel a lot and am not type of a person who complains. But this hotel is horrible and their employees needs training. Please trust my review and AVOID this hotel.
- If New Opera Hotel seems my review, please respond to my email-
En revanche, accueil très agréable et emplacement au top dans Paris.