HÔTEL ATALA ^{* * * *}

Très bonne hôtel et accueil parfait

Pros:
- Good location, close to main shopping street
- Reasonably sized room

Cons:
- Very dusty: the room is not very clean or well maintained, the furnishing is covered in dust, even without existing medical condition, I find it very difficult to breathe
- Limited service: despite claiming to be 4 star, the cleaner does not clean to expected standard of a hotel. Did not make up the bed as claimed and did not replenish tea/coffee/water/toilet paper etc. Very disappointing service, better off changing the cleaning staff that lacks attention to detail
- Air-Cond: Does not work for the room, no action taken despite raising to the staff, very hot and stuffy in the room
- Bed and pillows: Dirty pillows are stored in the cupboard before my stay, despite staying for many nights and requested for cleaning, I was told that this is chargeable and they refused to change the beddings and pillow cases.
- Toilet : there is an unpleasant smell from the shower unit, presumably from the internal pipes

Overall: while the hotel has the qualities to be a good hotel, the cleaning staff really let the hotel down. Failure to maintain basic hygiene and cleanliness in the rooms compounded by air cond issues made the stay unpleasant. The hotel tries to hide behind supposed sustainability agenda for lack of cleaning, however other hotels in the global arena was able to do this with greater results if the cleaning staff ensured that the basic maintenance and cleaning is done well.

I can see why so many reviews are negative (most likely for clients that stayed for longer than 2 nights ) and all positive reviewers probably stayed for very short stay (1 night).

Hope the hotel can take action as you have all the potential but failed on basic cleanliness of the hotel room. Very disappointed with the stay.

We loved our stay here! We were so happy to have a beautiful view of the Eiffel Tower. The room was clean and the staff was amazing! When we got to Paris, one of our reservations had been canceled and the front desk took care of it and got us our reservation figured out!! It was such a great experience and we can’t wait to come back.

❤️

I had the most incredible stay at this hotel in Paris! The views were absolutely breathtaking – we literally had the Eiffel Tower right in our backyard, which made our mornings and evenings unforgettable. The hotel was perfect in every way, beautifully decorated, and had everything we needed for a comfortable stay. The receptionist was beyond amazing, so welcoming and helpful, making our experience even more special. Everything about this place was flawless, and I can't wait to return. Highly recommend!