LE ROYAL MONCEAU RAFFLES PARIS ^{* * * * *}

Expérience magnifique et reposante

Royal Monceau Paris is a great hotel with outstanding rooms and great staff.

As a Diamond member this was the worst Accor stay every. Beautiful property but very incompetent staff. The minute we stepped in they managed to check us in in a total different room and let us know after 30 minutes latter about their mistake and made us move rooms. The entire stay we were getting wrong information and it started with "butler" Isabel. A very unpleasant check out as well because of wrong information we received when we checked in.
There are so many great hotels in Paris and no one should ever stay here and ruin their vacation. A 5 star hotel and 1 star service.

Absolutely superb experience at the Raffles RM! This was my second visit here and there is no kinder or more welcoming staff than at this hotel. They make you feel welcome, there is no snobbery, but a feeling of making you feel at home for the time you are there. There are so many great hotels in Paris but this will be my favorite because of the warm welcome from the minute you enter the doors. ||The hotel is beautiful. The minute you walk in it is so classy, warm but also quite artistic. The bar is so fun and vibrant at anytime, with a good vibe. They seem to prioritize guests in the hotel and we never had any problem getting a table or seat at any time even when busy. ||We used the gym everyday. I love that gym so much! It has a lovely pool where you can do laps in. The change rooms had a steam sauna, a dry sauna and a cold plunge (just in the women’s change room! Sorry gentlemen!). I loved getting our workouts in while on vacation. It was a treat to have a gym that didn’t look like a hotel gym. It was stunning, clean and there was always staff around to help you. ||Specifics: The breakfast is outstanding, as is the gym. The rooms are modern and fun but with the best linens and most comfortable beds. Showers perfect with amazing water pressure (you have ruined us for home!). The housekeeping staff are meticulous and also very sweet. We arrived and were a bit disoriented from jet lag. We left the room after a quick shower to get dinner and the lovely lady doing the turndown service gave us a lecture to lock our passports and put our money away. We did neither that first night but how lovely she was to care about our security. Her name was Rhael so please thank her from us. We didn’t see her again but appreciated her honestly and her concern for us. We were lucky to have someone so trustworthy cleaning after us! The assistant manager and butler both escorted us to our room. And the lovely cake for my birthday and the decorations that were in our room upon arrival made me so happy. You went out of your way for us to make our visit so special. I told you in December I would be back with my husband and I was true to my word. You were equally true to your high standards and exceptional service. We will be back!

Absolutely superb experience at this amazing hotel. This was my second visit here and there is no kinder or more welcoming staff than at this hotel. They make you feel welcome, there is no snobbery, but a feeling of making you feel at home for the time you are there. There are so many great hotels in Paris but this will be my favorite because of the people. It is so well located, stylish with a really nice lobby and fun bar at night time, and the decor is so fun and cool.

Specifics: The breakfast is outstanding, as is the gym. The rooms are modern and fun but with the best linens and most comfortable beds. Showers perfect with amazing water pressure (you have ruined us for home!). The housekeeping staff are meticulous and also very sweet. We arrived and were a bit disoriented from jet lag. We left the room after a quick shower to get dinner and the lovely lady doing the turndown service gave us a lecture to lock our passports and put our money away. We did neither that first night but how lovely she was to care about our security. Her name was Rhael so please thank her from us. We didn’t see her again but appreciated her honestly and her concern for us. We were lucky to have someone so trustworthy cleaning after us! The assistant manager and butler both escorted us to our room. And the lovely cake for my birthday and the decorations that were in our room upon arrival made me so happy. You went out of your way for us to make our visit so special. We will be back!