结果酒店巴黎

HÔTEL LORD BYRON ^{* * *}

宾馆 €€

4.1/5

38 意见

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5, rue Chateaubriand, 75008巴黎, 法国在地图上看到

Parking Q-Park 在442 米书籍

01.43.59.89.98

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有关信息和时间表HÔTEL LORD BYRON

整年打开。欢迎24:00/24个。31个房间。从€127的单人房间; 从€148的双人房间; 从€223随员。早餐自助餐： €12. 自由Wi-Fi。卫星电视。

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成员的意见HÔTEL LORD BYRON

4.1/5

38 通知

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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。

659heatherp

访问于四月 2025

Lovely comfy room with all required amenities.||Nice shower and very comfortable bed. ||Warm welcome on our late arrival (Late flight from the UK). Very opulent and luxurious decor in the reception and bar area

Z552TMantoniob

访问于三月 2025

Abbiamo soggiornato per due notti|Due giorni prima dell'arrivo mi hanno scritto una mail chiedendo se avevo particolari esigenze |Ho chiesto, se possibile, una camera all'ultimo piano con vista interna (e sulla Tour Eiffel) e che non venisse usato profumo perché a mia moglie dà fastidio e c'è soprattutto il rischio di allergia|Ci hanno accontentato in tutto.|Staff di una gentilezza e preparazione impeccabile |La camera e il bagno erano pulite e in ordine|Gli spazi, considerando che era una mansarda, perfettamente distribuiti. E il bagno era addirittura finestrato|È presente anche un bel dehor|Il prezzo, siamo a 300 metri dagli Champs-Élysées, più che giusto|Sicuramente se ritorniamo a Parigi questo sarà il nostro hotel|

blovina

访问于三月 2025

We had an enjoable and memorable time during out stay the break fast the location the staff was all great

Kas-family1

访问于三月 2025

The hotel location was great but that is where it ends. The staff and service was extremely poor including the following:- ||||- We encountered daily issues that were ignored by the team and were not addressed. |||| - rooms not being cleaned adequately. ||||- towels not being provided therefore having to call reception on multiple occasions to have them provided - Toilet paper not provided ||||- Hand Soap not being refilled (after asking multiple times).||||Broken coffee cup provided.||||- Tea, coffee, milk not being replenished.||||In addition after checking out and arriving home a charge of approximately $300 AUD was charged for two bathrobes. This was never addressed or raised with us on check out. ||||Once contacting the hotel we were directed to the Manager ||Mr Leresche by email. We sent numerous emails to the manager without this being resolved he basically implied we were lying and he trusts his house keeping. Why would a guest make multiple international calls and multiple emails disputing a charge. No phone calls were ever returned by Mr Leresche even though he claims he attempted to return one phone call. He has also stoped responding to our emails. As a Manager of an international hotel your behaviour is unacceptable, unprofessional and disgraceful. We were three guest that stayed for 6 nights who extensively travel internationally. We have never had such a poor experience and will not be recommending this hotel. ||||WE DO NOT RECOMMEND THIS HOTEL DUE TO SUCH POOR CUSTOMER SERVICE. ||||MR LERESCHE your treatment of this matter is disgraceful.

Reem K.

访问于三月 2025

The hotel location was great but that is where it ends. The staff and service was extremely poor including the following:-

- We encountered daily issues that were ignored by the team and were not addressed.

- rooms not being cleaned adequately.

- towels not being provided therefore having to call reception on multiple occasions to have them provided - Toilet paper not provided

- Hand Soap not being refilled (after asking multiple times).

- Broken coffee cup provided.

- Tea, coffee, milk not being replenished.

In addition after checking out and arriving home a charge of approximately $300 AUD was charged for two bathrobes. This was never addressed or raised with us on check out.

Once contacting the hotel we were directed to the Manager Mr Leresche by email. We sent numerous emails to the manager without this being resolved he basically implied we were lying and he trusts his house keeping. Why would a guest make multiple international calls and multiple emails disputing a charge. No phone calls were ever returned by Mr Leresche even though he claims he attempted to return one phone call. He has also stopped responding to our emails. As a Manager of an international hotel your behaviour is unacceptable, unprofessional and disgraceful. We were three guest that stayed for 6 nights who extensively travel internationally. We have never had such a poor experience and will not be recommending this hotel. WE DO NOT RECOMMEND THIS HOTEL DUE TO SUCH POOR CUSTOMER SERVICE. MR LERESCHE your treatment of this matter is disgraceful.

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