LE SWANN ^{* * * *}

Overall good. Excellent location and service from reception and good service in the bar and for breakfast. I had two rooms and both were cleaned well apart from on arrival and in subsequent days finding that the floor towel for the shower was damp. Also the room cleaner does not refill water in the rooms or replace coffee pods - daily - you need to take your water bottle to the ground floor and get coffee pods from reception. Also queries I sent before arrival were not answered such as whether there would be an iron in the room (there was no iron). Finally, the bathroom has semi transparent frosted glass so with the light on it does not feel very private.

Posted a review with some pictures on Jan 2024 of my stay in Dec 2023 on TripAdvisor (account: Purnadi Kertonugroho)

“As usual, every room in probably every hotel in Paris with less than 5-star, is small :)
But this hotel looks much better as compared with other hotels I ever stayed such as Hotel Pavillon Monceau, Hotel Gaston, Hotel Mercure Paris 19 Philharmonie La Villette, Hotel Mercure Paris Ivry Quai de Seine (but of course, not to be compared with Hotel Paris Marriott Champs Elysees, which is the top of all that certainly comes with a cost of 5-star hotel).

In any case, this hotel is actually no different from other hotels in Paris in its class, but somehow it brings a satisfaction.

Breakfast is good with standard food as many others (croissant and other breads) but it has a hot meal option which is not too bad as the menu, at least, changed 3 times during my 5-6 days stay. The room for breakfast is quite spacious as well, considering how small hotel rooms in general Paris. The decor of the room is quite attractive too.

They have coffee machine which runs all-day and free of charge. The same goes for hot water or normal/sparkling water tap located in the breakfast room. This is very convenient and the only hotel I ever stayed in the past that provides such. Excellent!

My room has a small balcony which may not be sufficient for sitting but nice to have an outdoor view to the neighbouring area. Probably it will be nice during a time other than winter to stand on the balcony and watching around.

The only thing I probably slightly dislike is the bathroom which has no door and it makes the floor wet after every shower. Not a big deal, but it would be nice if it can be closed.

The walls between rooms, are probably the same everywhere, quite thin and noise travels around, but during my stay, it was relatively calm and quiet, perhaps guests who were staying are working people who needed to work the next day so everyone has a sort of similar sleeping time. Probably :)

My room is for a single person to stay, but the hotel looks to have option for a bigger size which can accommodate a family which I definitely will try the next time I visit Paris.”

Manque d’hygiène dans la chambre. Poussière, humidité, trace marron dans la salle de bain. Tasse à café avec trace de rouge à lèvre. Chambre un peu petite pour un 4 étoiles.

Hi,
I forgot my Burberry Trench coat (black Mens) in the room 410 where I stayed at for one night on April 2. I called once I checked out to see if I could pass by to recuperate it, and to my astonishment the team informed me it wasnt there anymore….It vanished. Someone on your team now has a new Burberry Trench worth €1,800. I am posting about this on Truatpilot and Google etc. I’ve never heard of something like this.

j'y suis aujourd'hui le 02-04-2024, chambre 605. hôtel décevant. La ventilation dans la salle de bain est insuffisante. Du coup, ça sent le moisi dans la chambre, limite odeur "pipi de chat". je ne sais pas si je vais réussir à dormir.....