LE W - HÔTEL LE WARWICK

There are many hotels in Paris lacking customer service, including 5 STAR HOTELS…but there are a few where the customer service is beyond Royal. The Warwick Hotel Champs Elysees is at the Top of the List for Phenomenol Service. When we walked in, we were met by a sweet kind caring woman who sat us in the lobby and graciously brought over 2 glasses of water with lemon wedges, smiled and treated us like guests in her home. Her energy was sweet and caring and we were surprised by how welcoming she was. The AMAZING part was… she was the Director of the entire hotel, the leader who leads by example and sets the tone and mood of the entire property. We stay at the finest hotels in the world and have never been met and cared for by the Director of any hotel in 40 years. Yes, Annabelle, the Warwick Director is the only Professional leader in the hospitality business to show such Grace, Respect and kindness. She was at the front desk, walking the hotel checking on guests and helping fellow employees. She inspires her staff, respects her staff and most importantly … interacts with guest when most directors hide in their offices like they are above others and too important to actually work. Her staff like, respect and adore their Leader and mirror her kindness and Professionalism. Everyone at the front desk, bell desk, security, bars, restaurants, housekeeping and room service were beyond beyond sweet. Brennen, in guest relations called us several times asking if we needed anything, Franklin in room service, greeted us with a huge smile, set up our breakfast and poured our coffee and said “ anything you need please call and I’ll be here in just moments”. He even took some boxes and bags from the room after our shopping…we we so impressed by his sweet nature… we tipped him 50€ on a 50€ breakfast bill. We love Annabelle, Franklin, Brennen and the whole staff. Thank you Annabelle, for making our trip unbelievable, for treating us like Royalty and uplifting our trip, you should teach Directors around the world how to lead, how to show kindness and grace… you’re a STAR and Warwick Hotels and Resorts are Blessed to have you and you’re Blessed because Warwick Hotels is a Phenomenal Hotel Group who cares about their staff and customers. ❤️????????

Rest in peace Robert Palmer 1949-2003

Brennan was great.
Service you expect. Everything was made to your liking. I had a very good stay in the junior suite.

See you soon

فندق ممتاز من ناحية الموقع والنظافه والتعامل
صراحة تجرّبه ممتازه وانصح فيه وبقوه
جميع الموظفون ممتازون التعامل وسرعة الاستجابه
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بس التلفزيون يحتاج سمارت
الفرش يحتاج تغيير ولا يأثر على التقييم أبدا

هتل وارویک توی شانزه لیزه از نظر دسترسی یکی از بهترین هتل هایی هست که پیشنهاد میکنم. امکانات هتل کاملا قابل قبوله ولی نمیشه بهش گفت هتل لاکچری. صبحانه به نظرم خوب بود و پرسنل هم بسیار مودب برخورد میکردن. نقطه قوت این هتل دسترسیش به مراکز خرید، رستوران ها، طاق پیروزی، فاصله کم از برج ایفل، کلیسای نتردام، اپرا گارنیر و در کل خیلی از قسمت های دیدنی پاریس هست. یه مورد مهم دیگه اینکه سرویس بهداشتی اتاق ها دارای شیر آب هست که این موضوع توی اروپا واقعا یه امتیاز مثبت برای ما ایرانیا به حساب میاد.