QATAR AIRWAYS
飞机
1.8/5
2025
推荐
2025
卡塔尔航空公司的国际航线遍布五大洲。2022 年，卡塔尔航空公司连续第二年被 Skytrax（国际航空运输评级组织）评为全球最佳航空公司。该公司在可靠性、舒适性、准时性等各方面都表现出色：它还荣获了全球最佳机上餐饮奖。卡塔尔航空公司为所有乘客提供顶级服务，包括宽敞的座位，即使是经济舱也不例外。
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见QATAR AIRWAYS
1.8/5
32 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于七月 2023
Les avions et le service Qatar est top MAIS le service client de la Qatar Airways est le pire que j'ai connu (j'ai déjà voyagé dans plus de 50 pays). J'avais fait une erreur sur le nom de mon billet. J'ai passé plusieurs heures avec leur service client par chat ou mail mais n'ai jamais pu être remboursé des frais de 185€ qu'ils m'ont retiré alors qu'ils m'avaient dit que ce serait gratuit. Vous êtes baladés d'un service à l'autre, quand on vous répond...
A éviter et préférez Emirates ou Etihad.
A éviter et préférez Emirates ou Etihad.
访问于七月 2023
I am a doctor aged 76 travelling with my husband aged 78 in a qatar airways flight from Doha to Dusseldorf on 29 June,2023.
I awoke my husband to make way to toilet and when I returned I found him standing on the ally screaming in pain. The young air hostess brought some ice wrapped in plastic bag and my husband rushed to toilet with the ice. What I gathered from a fellow traveller is :-
2 paper tumblers with boiling hot tea was kept by the air hostess on the folded tray without unfolding.Unfolded tray can take only one paper tumbler in the built in circular recess where she kept one and the other was kept by it's side having an adjoining continuous slot thus reducing it's width.
As she kept the 2nd tumbler, it overturned on my Husband's trouser covering his thighs and above and sustained burn injuries with several blisters on the tender skin.
The air hostess was perhaps a trainee who was not conversant with in- flight safety practices. She should have unfolded the tray making it wider before placing the hot tumblers which she didn't do.
I am not inclined to claim damage from the Airline for 2 reasons - one, no amount of compensation can reduce the pain he had suffered/suffering and the second and most important,I do not want to put the concerned air hostess to the risk of losing her job.
All that I wish to do is to urge upon all airlines including Qatar Airways, not to let the trainee air hostesses to render any service to passengers handling hot fluids which should be done by the more experienced lot.
I awoke my husband to make way to toilet and when I returned I found him standing on the ally screaming in pain. The young air hostess brought some ice wrapped in plastic bag and my husband rushed to toilet with the ice. What I gathered from a fellow traveller is :-
2 paper tumblers with boiling hot tea was kept by the air hostess on the folded tray without unfolding.Unfolded tray can take only one paper tumbler in the built in circular recess where she kept one and the other was kept by it's side having an adjoining continuous slot thus reducing it's width.
As she kept the 2nd tumbler, it overturned on my Husband's trouser covering his thighs and above and sustained burn injuries with several blisters on the tender skin.
The air hostess was perhaps a trainee who was not conversant with in- flight safety practices. She should have unfolded the tray making it wider before placing the hot tumblers which she didn't do.
I am not inclined to claim damage from the Airline for 2 reasons - one, no amount of compensation can reduce the pain he had suffered/suffering and the second and most important,I do not want to put the concerned air hostess to the risk of losing her job.
All that I wish to do is to urge upon all airlines including Qatar Airways, not to let the trainee air hostesses to render any service to passengers handling hot fluids which should be done by the more experienced lot.
访问于六月 2023
Personne agréable et j’ai obtenu les bons renseignements
Merci beaucoup
Merci beaucoup
访问于三月 2023
Voilà 3 mois que je cours après le remboursement de mes billets. On me balade, on me ment, on change d'avis régulièrement.
Compagnie à éviter.
Compagnie à éviter.
与我们的合作伙伴一起寻找独一无二的假期优惠
Mais maintenant je comprends leur façon de faire les choses. ils attendent que vous vous lassiez en vous mentant constamment. C'est écoeurant.
C’est une situation stressante. Je ne m’attend pas à être rembourser maintenant. Je viens de lire les autres commentaires et certains en sont à 2 ans d’attente….
Donc Je ne recommande pas cette compagnie et ne volerai plus jamais avec eux. QATAR AIRWAYS.
Update: Après des dizaines d’appels, une bonne dizaine d’heures au téléphone avec Doha pour répéter encore et encore la même histoire, j’ai finalement été remboursé. Cela m’aura couté quelques centaines d’euros en communication en usant le crédit Skype.
Bref service après-vente des plus mauvais.