HÔTEL LA COMTESSE ^{* * * *}

Excellent ! Je vous recommande

Nous avons pris un petit déjeuner rapide dans cet hôtel et ce fut une excellente idée.
Le service était impeccable, tout était très bon.
Merci pour votre accueil

First, let me make it clear, I only came to the hotel for a beer in the sun on a Sunday where there was VERY little to do.
I have therefore rated the rooms 5 stars; the service is related to my experience, two stars, and the location is according to their location 5 stars
So, I sat down at a free table where two men behind me were drinking a beer; when I asked for one, I was told this was a hotel and we, therefore, didn't have beer, so I ended up with a "cheap tasting" glass of red wine for 10€!!! I paid and left

Reply to La Comtesse
I thought it was the Cafe, but the waiter made it clear to me that this was a hotel, and therefore, the review goes here. If it was a café, it's even more strange that you don't have beers.
I'm not seeking a discount or something like that, so I don't plan to contact your manager.
This seems more likely to be a waiter having a bad day, but it still happened.

Hotel La Comtesse Tour Eiffel was EXCELLENT. We really enjoyed our stay in a classic double Baronne with a side view. The room was lovely, well stocked with our morning coffee and water. The staff was helpful, Anna and Jean-Michel were very professional and answered all of our questions and helped with directions. The location is great for walking and has many good restaurants and cafes close.

Don’t Stay at La Comtesse if you are American or if you expect good customer service, a big room, basic 4-star amenities, or a good value. The only good thing about this hotel is the view (if you get lucky).||||My wife and I booked a trip to Paris because our first-born child died, and we were trying to escape our reality and distract our attention away from the terrible pain we have been in the past few months. We are American and are accustomed to getting good customer service at 4 and 5-star hotels.||||We anticipated some people being rude and ethnocentric towards Americans due to age-old stereotypes of the French people. However, we did not anticipate the complete lack of respect and empathy from people in a “customer service” business.||We made a minor error when booking our stay due to the website’s terrible GUI for “early check in”. Effectively, we got charged for an extra day that we did not stay at the hotel. At $500 per night, this is significant. When we identified the issue and spoke to the hotel management about it (including communicating why we were travelling to Paris, e.g. dead child), they did not even acknowledge our situation, show any remorse, and completely shut us down.||||Effectively, they showed ZERO EMPATHY for parents who just lost their only child and told us to pay an additional $500 because “those are the rules”. These people are effectively robots who hate Americans. If you expect to receive any basic forms of customer service, then reconsider your itinerary.||||In summary, what you can expect at La Comtesse:||• $500 to $1,000 USD per night for a so-so view of the Eiffel Tower||• Zero customer service||• Zero empathy or consideration for their hotel guests||• Tiny rooms that make camping look glamorous||• Room cleaning that doesn’t get done until 2pm-4pm in the afternoon||||TLDR: Stay somewhere else