HÔTEL SAINT-PIERRE ^{* *}

STOLEN OR TAKEN SHOE

I recently stayed at this hotel for two nights, and I must share a negative experience that overshadowed my stay. On the afternoon of my second day, I informed the front desk that one of my shoes (yes, just one) had gone missing from my room. I showed photographic evidence to the staff proving that I had brought that shoe with me to Paris.

In the morning, before leaving the room, I had neatly arranged all my pairs of shoes. When I returned in the afternoon, I noticed that one of them was missing. The room had been cleaned by housekeeping, and everything was in order—except for the missing shoe, which was clearly no longer where I had left it.

The first receptionist I spoke with said he would check the trash, and we discussed the possibility that the shoe might have been taken by mistake with the bed linens. However, he also said he wouldn’t look through the laundry bags because of the amount. Later, he contradicted himself by claiming the sheets had not been changed. Towels, however, were taken, which could also have caused the disappearance. Even though I insisted that the laundry bags be checked, he showed no real willingness to help. He even implied that I might have forgotten the shoe at home, which I find disrespectful.

The morning receptionist, Charles, was very kind throughout my stay. He was helpful and told me he had checked the laundry bags himself, though unfortunately without success. On the day of my checkout, he also allowed me to store my luggage until it was time to head to the airport, for which I am truly grateful.

The hotel itself is small but serves its basic purpose. However, the poor handling of this incident—not finding my shoe, not offering any alternative or solution, and the initial lack of responsibility—left me with a very negative impression. There was no follow-up, not even a formal apology or a compensation offer from management.

I would not stay here again and cannot recommend this hotel.

We haved stayed in Paris several times in different parts of the city. We liked this spot for the convenience to metro & buses, A 10-12 minute walk to the Seine. Rooms are clean and air- conditioned. There is a lift, breakfast room and a friendly 24 hour front desk. Lots of restaurants closeby. We would likely return. We asked for 2 single bed with shower. Most rooms with single beds have just a bath. You need to request a shower and hope!

L’hotel si trova in una posizione davvero comodissima, a 3 minuti a piedi dalla fermata della metro 4 Odeon, ma anche a 10/13 minuti a piedi dalla saint Chapelle e da notre dame, in più la zona è tranquilla e sicura anche la sera. |Dalla camera al quinto piano si godeva di una vista davvero bella dall’ampia finestra presente. Gli spazi non erano enormi ma alla camera non mancava nulla, il letto era comodo e il bagno pulito. |Struttura veramente molto consigliata!!! |L’unica pecca secondo me è l’ascensore, piccolissimo e veramente molto vecchio, sembrava anche poco sicuro se devo essere sincera.

It’s a small quite simple hotel but there’s something charmingly old-fashioned about it. The reception staff is friendly and the breakfast decent (but not luxury). The rooms are larger than expected and we had a great view over the Paris roof nooks, Notre-Dame and the Eiffel Tower. Convenient area, too. Good value for money.

Расположение на тихой улочке в паре минут ходьбы от площади Сен-Мишель, метро, RER до аэропорта и напротив музея Клюни, делает отель невероятно удобным для остановки в Париже.
Доброжелательный персонал, готовый помочь.
Из номера открывался красивый вид на крыши и купола.