BEST WESTERN HÔTEL TRIANON RIVE GAUCHE ^{* * * *}

Kleine bis sehr kleine Zimmer und noch kleinere Betten. Aber die Lage ist perfekt.

Très bon emplacement, très bon accueil, chambre avec balcon calme, spacieuse et bien équipée, SDB un peu petite, buffet petit déjeuner varié. Adresse à retenir

Wonderful location, great services and charming rooms!

4 gwiazdki to żart ! Obsługa bardzo słaba, drugi dzień z rzędu nie miałem butelki na wodę - po tym jak poszedłem na recepcję - dostałem info , że już obsługa już niesie - po 20 min dzwonię na recepcję - a Pani mówi - że kolega zapomniał ! Pierwszego dnia nie było kompletu kosmetyków, widok z pokoju fatalny , po zarezerwowaniu przez booking wysłaliśmy prośbę - nikt nawet na nią nie odpowiedział. Fatalnie ! 4 dzień nie działa winda. I jeszcze na koniec - chcieli mi policzyć za śniadanie dodatkowe pieniądze - a po chwili - ups przepraszam - mój błąd . błędy każdego dnia i obsługa paląca papierosy pod hotelem - strasznie to wygląda. Za te pieniądze w Paryżu można dużo lepiej kupić hotel. Nie wrócę tu na pewno

We stayed at this hotel from April 25-29. Since we booked our room directly with the hotel over the phone we were surprised to learn that only the service elevator was working and had a capacity of one. This did not affect us terribly as we are fit and multiple trips up and down 6 flights of stairs daily did not have a negative impact on our trip. However it would have been nice to know,if we did have a mobility issue.
The problem for us arose when I woke up with bed bug bites that became progressively worse each night. Initially I thought it must be something else but had it confirmed on day four. The bites were terribly itchy and I shudder at the thought that there were a half dozen or more bites on my face. I politely alerted the front desk staff that there was an issue and that I had found bug eggs in our bed. They immediately sent three people up to examine our room and moved us down the hall to a new room but required us to leave all of our belongings in the first room.
At this point I requested to speak with someone in a position of authority and was told there was no one on staff available but they would be there in the morning. I was assured that I would be given the opportunity to speak to someone.
Unfortunately, there was again no-one available to raise my concerns with the next morning. I was told to write an email and send photos and that I would receive a refund.
I have emailed multiple times and phoned as well to no avail. I have not had any response at which is honestly the most disappointing of all.
Since returning home we have incurred hundreds of dollars in expenses in dry cleaning and laundromat fees. That doesn’t even take into account the items lost to shrinkage.
Please save yourself this hassle. The hotel has a nice lobby but beyond that it is not a four star hotel as advertised. The rooms are shabby, rundown and dirty.