HÔTEL DES MARRONNIERS * * *
宾馆
€€
4.4/5
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迷人的酒店,以其良好的装饰和舒适的房间,包括那些俯瞰花园的房间,提供了一个改变风景的机会。
这家令人感到宾至如归,充满魅力的酒店隐藏在雅致的Jacob大街,古董和出版社聚集的别致街区的中心。玻璃墙朝向迷人的英式小花园,我们可以一边享用早餐一边享受清晨第一缕阳光的爱抚。装饰颇为用心,房间华丽,窗户饰美丽窗帘,大理石浴室。能看花园景色或者圣日耳曼教堂的房间是当然是最受欢迎的。
你知道吗? 本评论由我们的专业作者撰写。
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成员的意见HÔTEL DES MARRONNIERS
4.4/5
51 通知
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以下评分和评论反映的是会员的主观意见,而非 The Little Witty 的观点。
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Upon returning to our room on the third day, we found that a valuable bracelet, a souvenir from the Musée d’Orsay, and an envelope had gone missing. The first two items had been left in plain sight on the bedside table, while the third one on a cabinet. The only people who had access to the room during our absence were the housekeeping staff.
We immediately reported the issue to reception. Although they claimed to investigate, they ultimately told us that nothing had been seen or found. We followed up multiple times, but received no help or accountability. A later email also went unanswered.
The bracelet in particular had not only significant economic value (it was wort several hubdred euros), but also great sentimental importance, making this experience especially painful.
We were not offered any form of compensation—not even a small discount on the stay—apart from two stale croissants. The lack of empathy and responsibility was truly disappointing.
We will not be returning, and we strongly advise others to think twice before booking this hotel. There is a clear disregard for guests’ belongings and for basic customer care. A real shame.