结果酒店巴黎

HÔTEL HENRI IV RIVE GAUCHE ^{* * *}

宾馆 €€

4.1/5

45 意见

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Carte de l'emplacement de l'établissement

9-11, rue Saint-Jacques, 75005巴黎, 法国在地图上看到

01.46.33.20.20

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2025

服务

洗衣店
空调
洗衣机、洗衣房

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有关信息和时间表HÔTEL HENRI IV RIVE GAUCHE

全年开放。一天24小时接待。23个房间。单人房230欧元；双人房276欧元；三人房298欧元。自助早餐：15欧元。2岁以下儿童使用婴儿床时免费，3岁以下儿童使用空床时免费。免费Wifi。卫星电视。

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成员的意见HÔTEL HENRI IV RIVE GAUCHE

4.1/5

45 通知

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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。

Evangeline A.

访问于二月 2025

This hotel has the poorest customer service. I have stayed in many hotels in different parts of the world and I have not experienced such awful customer service. I booked through their website a week-long stay at their hotel. Unfortunately, 2 days before our trip to Paris, I found out that I have breast cancer. So I emailed them right away and asked if my reservation can be cancelled and get a refund as I paid in $1900 in full already. I got a response that they cannot give any refund. I asked for a credit for future stay or even a discount. Nope! They can’t do that. There was not a word of care to say “I’m sorry about your diagnosis.”

A few days my scheduled arrival, I got an email about welcoming me to their hotel when I already told them I cancelled already. Then I got another email thanking me for staying at their hotel. When I called, the receptionist told me that they only send generic or automated messages. But they can take time to respond to say they’re not giving refunds.

So I finally got a chance to call their office and spoke with a receptionist. I was looking for a manager to share my feedback and frustrations with. I was told that the manager is not around. So I asked for the manager’s schedule to which I was told that they don’t really know when the manager comes. What kind of a hotel does not have a manager in the office and staff who are oblivious to when the manager comes in.

They lost a customer. It is the lack of a personal service to customers that is most frustrating.

volare69

访问于一月 2025

Hotel ben tenuto con personale cortese e disponibile . Posizione strategica in centro vicino a notre dame e quartiere latino con fermata metro e rer comodissima. Camera discreta come dimensioni e bagno non grande ma ci si stava . Molto pulito. Colazione con non troppa scelta tra dolce e salato ma di qualità. Unica pecca i tavolini erano davvero molto piccoli. Noi ci siamo trovati molto bene .

Martin

访问于十二月 2024

Perfekt läge, enkelt till sevärdheter i området och även för att ta sig runt (nära till station) utmärkt att ta tåget till flygplatsen direkt utan krångel. Bra personal och rum. Testade aldrig frukosten så ingen kommentar om den.