MELIA PARIS NOTRE-DAME ^{* * * *}

The hotel is very well located, the staff are very friendly and the hotel has an elegant and traditional atmosphere. The room was nice and the bed was of good quality. Unfortunately, there are a few points that do not correspond to a 5-star hotel and the correspondingly high prices: The evening service in the room was only done on the first of three evenings, although we were out all evening. After a long and intensive second day in marvellous Paris, room service was still not done at 5 pm. The hotel bar closes at 8pm, so there is no quiet end to the day in the bar. The fact that the lift in the old building is very small and has not been renovated could also be mentioned here. A lamp in the room doesn't work, the toilet paper holder is wobbly and there is no toilet brush. The fact that the drinks voucher, which is now available in many hotels, is only valid for one person, even though there were two of us, was a bit odd. For these reasons and because of the high price, we would only recommend the hotel to a limited extent.

We stayed for six nights with our 2-year-old and booked our travel through Costco Travel. As long-time members, we had an excellent experience with their booking process and customer service.

Positives:
• Staff and Service: Exceptional. The staff were consistently courteous, always smiling, and eager to assist. I’d rate them 5/5 for their professionalism and service.
• Breakfast: A hassle-free experience, with ample time (7:00–10:30 am) to enjoy the offerings. The croissants, in particular, were delightful.

Areas for Improvement:

While I understand that space is generally limited in Paris, paying €400-500 per night for a 5-star hotel sets certain expectations. The lack of sufficient space around the bed to comfortably walk was disappointing. Although it’s unfair to compare Parisian hotels directly to U.S. standards, better space management should be expected at this price point.

Issues Encountered:
1. Temperature Control: The thermostat frequently malfunctioned, requiring frequent resets to stabilize the room temperature.
2. Lighting: The floor lamp had a complicated mechanism, and for five out of six nights, it didn’t work, leaving us without adequate lighting.
3. Corridors and Elevators: Both were exceptionally narrow and small, which felt quite cramped.
4. Tourist Tax: A €21/night tourist tax was added, which was not disclosed upfront in the Costco package. While this is not entirely the hotel’s fault, it left a sour taste. I plan to follow up with Costco about this oversight, but it’s worth noting that such charges seem excessive and reflect poorly on Paris as a destination.

Overall Impression:

This hotel, while advertised as 5-star, felt more like a 3-star experience due to the issues mentioned above. Although the staff and service were exceptional, the space constraints and functional problems detract from the overall value for money. I would not rate it higher than 3/5 stars.

Una estancia increíble. ¡Tienen mi 10!

Mi paso por Maison Colbert ha sido excelente. Trato inmejorable des del primer momento, instalaciones muy cuidadas, desayuno fantástico y muy bien situado si estas de vacaciones. Aparte, de Jueves a Domingo (sino recuerdo mal) por la tarde, ofrecen una selección de pastas e infusiones buenísimas.

Muchas gracias.

Cet hôtel est idéalement situé au cœur de Paris, à 5 minutes de la cathédrale de Paris, et quelques minutes de St German des près, du Marais, du Louvres...
L'hôtel, un ancien hôtel particulier, se trouve dans une petite rue extrêmement calme et est très confortable.
L'accueil est particulièrement chaleureux tout en restant professionnel (merci à Antonio !).
Le petit déjeuner était bien garni et de bonne qualité.
Nous reviendrons certainement ici.
Merci!